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Ascension Indianapolis, IN, USA
Feb 16, 2019
Desktop Support Technician - Operations Field Services - Full-Time, Days - 10330 St Vincent Health - Indianapolis, IN Why Join Ascension? Ascension Technologies is one of the nation's largest healthcare information technology services organizations. We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that: • Support rapid and effective clinical decision making • Improve efficiency and care transitions • Foster information sharing across the continuum of care • Make knowledge and data actionable, leading to improved patient outcomes What You Will Do As a Desktop Support Technician with Ascension Technologies, you will have the opportunity to provide Tier 1 software and hardware support. Responsibilities: Enters call data into tracking system. Diagnoses and resolves problems using documented procedures and checklists. Assists with the resolution of application, hardware and software problems. Escalates problems to higher level technical support professionals when necessary. Completes end to end desktop activities for installs, moves, adds, changes, updates and projects. Provides desktop services to customers following documented processes while providing a good customer service experience to those supported. Validates IT related assets. What You Will Need Education: High School or Equivalent Required. Associate's Degree preferred. Work Experience: Two years of relevant work experience is required. The ability to commute to and throughout user facilities is required. A working personal cell phone with access to email is a requirement for this position. Equal Employment Opportunity Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.   http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   EEO is the Law Poster Supplement http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf E-Verify Statement Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E -Verify (link to E-verify site) 
Ascension Troy, MI, USA
Feb 16, 2019
Technical Engineering Associate - Operations Service Management - Full-Time, Days - 800 Tower Dr - Troy, MI Why Join Ascension? Ascension Technologies is one of the nation's largest healthcare information technology services organizations. We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that: • Support rapid and effective clinical decision making • Improve efficiency and care transitions • Foster information sharing across the continuum of care • Make knowledge and data actionable, leading to improved patient outcomes What You Will Do As a Technical Engineering Associate with Ascension Technologies, you will have the opportunity to, on an entry-level, provide technical expertise in one or more information technology disciplines to support the organization's technical infrastructure. Responsibilities: Applies basic understanding of the principles of information technology with working knowledge in one or two technology environments. Chooses from established procedures to address customer problems. Directs customers to the correct resources when necessary for problem resolution. Writes fundamental documentation in a clear, concise manner and according to standards. Shares knowledge effectively within the work team. What You Will Need Education: Bachelor's degree preferred or equivalent experience. Work Experience: One year of experience preferred. Equal Employment Opportunity Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.   http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   EEO is the Law Poster Supplement http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf E-Verify Statement Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E -Verify (link to E-verify site) 
Kaiser Permanente San Francisco, CA, USA
Feb 16, 2019
Description: This individual level contributor is primarily responsible for adhering to a project plan, working with internal customers, third party vendors and senior management. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Assists with project financials by monitoring financial aspects for assigned project initiatives. Monitors project performance (e.g., on time, on budget, within scope and with quality) against plan under the guidance of a Senior Project Manager. Assists with project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. Follows established processes and policies (e.g. SDLC including domain standards, Kaiser standards). Allocates resources, establishes schedules, and makes task assignments. Manages the work of project teams with guidance from a more senior Project Manager. Assists with the management of project sub-teams by ensuring assignment and tracking of tasks for team members. Promotes project vision and objectives with project team. Supports the management and proactive mitigation of project issues and risks by assisting in the analysis and resolution of trigger events. Supports the compliance of project plans by following policies and procedures. Provides ongoing support to project personnel by regularly communicating with project team members to ensure schedule data and changes are accurately interpreted and accounted for. Works closely with key stakeholders. Provides real-time updates to Project Managers regarding scheduling conflicts and budget disparities. Requests internal or external resources to support completion of project activities and changes in schedule, scope, and budget. Minimum Qualifications: Minimum one (1) year experience working on project(s) involving the implementation of project life cycle methodologies (e.g., SDLC, process management, organizational change). Bachelor's degree in Business Administration, Computer Science, MIS or related field and Minimum two (2) years experience in project planning and coordination. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: One (1) year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions. Three (3) years experience in business analysis. One (1) year experience working in a large matrixed organization. Two (2) years experience in software or system testing. Two (2) years experience in IT infrastructure and operations. Two (2) years experience working with Microsoft Project. Project Management Professional (PMP) or equivalent project/program management certification. Primary Location: California,San Francisco,San Francisco 4131 Geary Medical Offices 4131 Gear Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:30 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: Project Program Management Department: TPMG Administration Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 16, 2019
Description: This senior management level employee is responsible for providing overall direction for the translation of business requirements and functional specifications into logical program designs and has responsibility for setting the application development and support strategy for multiple application portfolios, while providing direction and support to teams through all software development lifecycle phases. Essential Responsibilities: Directs the operations of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy. Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and developing high potential employees for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations align with and drive business objectives and results. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Ensures the provision of appropriate resources to address systems' incident support and troubleshooting. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Directs and oversees technical teams in the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions by building and maintaining partnerships with Business Analyst and IT leadership to ensure team members understand business needs and functional specifications. Oversees the management of multiple application portfolios and/or provides resources in support of those portfolios by leveraging partnerships with IT teams (for example, Operations, Infrastructure, Architecture, Quality Assurance, Business Analysts), vendors, and business leaders to ensure adherence of written code to company standards. Oversees efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Provides oversight throughout the release schedule of business and enterprise software solutions to ensure successful deployment. Ensures appropriate guidance and mentoring is provided to other technical resources in the application development process. Oversees the technical management of vendors (e.g., offshore, application, service). Directs teams through all software development lifecycle phases by ensuring that teams understand and adhere to company methodology, policies, standards, and controls. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Oversees the development, configuration, and modification of integrated business and/or enterprise application solutions by providing leadership in the design and coding of component-based applications. Oversees the management of resource requirements throughout the PLC. Directs and oversees the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Bachelor's degree in Business Administration, Computer Science, CIS, Engineering, or related field and Minimum twelve (12) years experience in corporate management, project management, IT consulting, or related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: Four (4) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above) Three (3) years experience overseeing vendor relationships. Master's degree in Business Administration, Computer Science, CIS, or related field. Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Director/Senior Director Job Category: Information Technology Specialty: IT ENG Applications Department: CTO CAS Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.