Adventist Health System Altamonte Springs, FL, USA
Dec 16, 2018
Job Description Description Work Hours/Shift Full time, Monday-Friday Adventist Health Corporate Office Be part of the Adventist Information Technology family. Where you work matters. Working here is like being part of a family. Not just with those you serve, but also with your team members. It's about making a difference, saving lives, and helping others live a fuller one. You'll be joining a family of tens of thousands of team members who understand that what they do is bigger than healthcare. It is living out our mission to Extend the Healing Ministry of Christ and being there for someone every step of the way-body, mind, and spirit. This is more than a career. It is a calling. With hospitals and facilities in 9 states, you'll have endless opportunities to take your talents, develop your skills, and grow as a professional in a place that truly cares about your success. If you are driven, compassionate, someone who always wants to go above and beyond because you care and believe what you do makes a difference - Adventist Information Technology is for you. General Summary: The Clinical Informatics Optimization Specialist Intermediate has a strong understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They are dedicated to providing a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients' experiences. Primary responsibilities include collaborating with clinicians and end users of the system to support the design, build, test, train, implement, evaluate, and maintain iConnect and other associated systems. The Clinical Informatics Optimization Specialist Intermediate must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of clinical practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of clinical workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position. Qualifications PRINCIPAL DUTIES AND JOB RESPONSIBILITIES : CORE COMPETENCIES • Participates willingly, takes initiative and actively solicits ideas and opinions with other members of formal and informal groups in the pursuit of common missions, vision, values, and goals. Places team needs and priorities above individual needs while fostering collaboration. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others' contributions and achievements. • Carries out discussions seeking consensus and writing strategic documentations and presentations. Clearly and effectively transmits technical and business concepts, ideas, feelings, opinions, and conclusions orally and in writing. Listens attentively and for comprehension. Reinforces words through empathetic body language and tone. • Anticipates, identifies, and defines problems. Asks questions and seeks root causes. Develops and implements practical and timely solutions. IT BUSINESS AND TECHNICAL • Directs and coordinates the development and implementation of organization direction, goals, and industry competitive environment to determine how one's own function can add value to the organization and to customers. Develops enterprise wide initiatives relative to the organization's strategy and financial goals, reflecting an awareness of external dynamics. Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, needs, and industry trends. • Identifies, documents, and monitors key business processes needed to achieve successful business results. Facilitates group input and drafts proposal for process improvements identifying critical cross-functional process flows and cost reductions. Develops framework for process improvement. • Recommends best practices and identifies technological opportunities for enterprise-wide solutions relevant to area of responsibility (hardware, software, and network). • Develops and leads out on plans that meet the architecture/technology needs of the organization, while coordinating aspects for the strategic technological plan. Incorporates business vision, priorities, strategies, goals, emerging technologies, industry trends, and economic viability. CLINICAL INFORMATICS RESPONSIBLITIES • Demonstrates a comprehensive level of functional knowledge of one of the following applications: iConnect and associated applications. • Serves as a strong member of the Optimization team, dedicated to the identification of optimization aspects for development of electronic documentation solutions that support clinical workflow and practice and align with the current best practice standards. • Demonstrates advanced knowledge of processes within the facility departments. • Supports the designs, builds, and tests of clinical application components and makes organized recommendations for necessary changes. • Communicates necessary changes made in the application among team members and site contacts as appropriate. Acts as the clinical IT point of contact at the local hospital and facilitates communication with AHS-IS staff with needed expertise to provide assistance. • Facilitates or Leads team meetings, project meetings, and other meetings when requested. • Plans and coordinates special optimization projects using project management skills, tools, and AHS-IS methodologies. • Collaborates with hospital leadership, physicians, clinicians, PI, Quality, end users, vendors and associates to support the development and deployment of electronic applications or new functionality. • Proactively assesses clinical workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the optimization of new or existing solutions or functionality. • Proactively assesses knowledge and use of clinical systems by nursing and medical staff . Conducts intentional regular rounding in all clinical and ancillary departments to support adoption. Provides immediate quick win education as needed. • Conducts specified optimization audits and reports findings and recommendations to Regional Clinical Informatics Manager and Optimization Team • Review reports /monitors data and outcome measures to evaluate user adoption of current and newly implemented systems and functionality. Knowledgably assesses data in relation to processes to improve clinical outcomes and IT system changes. KNOWLEDGE AND SKILLS REQUIRED: • Informatics experience: Minimum of 4 years in an informatics role participating in implementation, optimization, modification of EHR • Clinical Applications experience: Cerner Millennium user experience > 5 year in an acute care hospital setting as care provider. • Software Experience: Proficient with Microsoft Office and Visio • Experience with leading small groups or projects. • Advanced degree is preferred. • Run and decipher analytic reports KNOWLEDGE AND SKILLS PREFERRED: • ROI process experience preferred. • Knowledge of multiple Millennium Nets • Basic experience with workflow, gap analysis and documentation of process. EDUCATION AND EXPERIENCE REQUIRED: • Bachelors of Science in Healthcare related field. • Active member of one professional organization related to job responsibilities EDUCATION AND EXPERIENCE PREFERRED: • BS in Nursing • Professional certification (ANCC certification or others) LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: • Registered Nurse LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: • Board Certification in Nursing Informatics (ANCC) preferred This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.