HCA

Hospital Corporation of America is an American for-profit operator of health care facilities. It's based in Nashville, Tennessee and currently manages 168 hospitals and 116 freestanding surgery centers in the United States and United Kingdom.

HCA offers a wide variety of clinical and non-clinical opportunities, in settings ranging from large research hospitals with the latest technology, clinical trials and groundbreaking medical procedures, to community hospitals that combine clinical excellence with the intimacy of a hometown touch.

Your career with one of the nation’s leading providers of hospital and healthcare services starts here. Our company has many facilities and leaders but one common culture – a culture dedicated to compassionate and quality patient care. Our caring culture extends to both our patients and our people. We are committed to each other because, when we join together, our patients are cared for in the safest and most compassionate way.

Consider becoming a part of the HCA team today.

HCA Tampa, FL, USA
Jun 18, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time WHY HCA?   At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year.   HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.   Additional Facts: • Ranked 63 in Fortune 500 • Computerworld Top 50 Best Places to Work in IT since 2009 • Named one of the "World's Most Ethical Companies" since 2010 • 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.   SUMMARY OF DUTIES The Technical Analyst II implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation. The Technical Analyst II adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software. Based on proficiency with PC-based equipment and cabling, the Technical Analyst II can provide expanded on-site support to technical resources, if needed. DUTIES INCLUDE BUT ARE NOT LIMITED TO Installs and repairs facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Responds to and resolves inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyzes and provides hands-on support for moderate to complex inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed Logs and tracks problems; reviews problem tracking databases Mentors, trains and supports entry-level technical analysts Performs facility-based moves, adds, and changes (MACs), as needed Maintains documentation for each incident or request, and escalates complex problems to the next level of support per documented procedures Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted Aids and trains users on division and facility technology Performs preventative maintenance Recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance Adheres to and supports HCA IT&S standards, policies and procedures Maintains and protects confidentiality with regard to all aspects of patient care and employee information Adheres to Code of Conduct and Mission & Value Statement Other duties as assigned Qualifications KNOWLEDGE, SKILLS & ABILITIES Manages and prioritizes workload Demonstrates ability to multi-task; Possesses strong analytical skills Demonstrates a customer orientation; strength in analytical, math, and reasoning skills Effectively communicates verbally and in writing Possesses proficiency in MS Office applications Must be able to drive to assigned sites to complete work EDUCATION Bachelor's degree in information systems or healthcare related field is preferred EXPERIENCE Must have three years IT experience CERTIFICATE/LICENSE Basic certification in A+ and Microsoft desktop product support is preferred; education and/or experience may be substituted for A+ certification Valid state drivers license and proof of auto insurance, if applicable
HCA San Antonio, TX, USA
Jun 18, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time Parallon believes that organizations that continuously learn and improve will thrive. That's why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry's leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services. JOB TITLE: Technology Specialist   GENERAL SUMMARY OF DUTIES - Assure that the Patient Account Services obtains maximum benefits information systems network integration. Promote teamwork to meet organizational goals and objectives. Maintain PC Network and Servers to provide maximum systems availability and performance.   SUPERVISOR - Network Manager   DUTIES INCLUDE BUT ARE NOT LIMITED TO:   • Follow through on all requests for repair and/or software problems from end users • Investigate and resolve issues related to PCs, telecommunications and/or printers • Maintain knowledge of Corporate policies and procedures • Demonstrate the ability to remain current with a rapidly advancing industry involving highly technical • equipment and issues • May require a strong working knowledge of PBS systems, telecommunications, and managerial • concepts in PBX environment. • Manage LAN, WAN, PC, and voice technologies • Continuously make recommendations for process improvements • Trend issues to identify prevention opportunities • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement" • Other duties as assigned   KNOWLEDGE, SKILLS & ABILITIES   • Communication - communicates clearly and concisely, verbally and in writing • Customer orientation - establishes and maintains long-term customer relationships, building trust and • respect by consistently meeting and exceeding expectations • Interpersonal skills - able to work effectively with other employees, patients and external parties • PC skills - demonstrates proficiency in Microsoft Office applications and others as required • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, • procedures and systems • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate • properly, spell correctly and transcribe accurately • Technology skills - Requires knowledge of computer systems, operating systems, networks, and common software packages available to support database and spreadsheet applications. General knowledge of relevant system support and troubleshooting. Qualifications EDUCATION • High school diploma or GED required  • Continuing education in data processing related fields preferred EXPERIENCE • At least 2 years experience in PC maintenance required • Relevant education may substitute experience requirement #ParallonBCOM   Parallon/HCA is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.  
HCA Nashville, TN, USA
Jun 18, 2019
Description SHIFT: Work From Home SCHEDULE: Full-time Senior Statistical Programmer - Work From Home   Sarah Cannon Development Innovations  is a full-service contract research organization ( CRO ) that is uniquely focused in oncology. Sarah Cannon Innovations offers strong scientific leadership, access to patients through Sarah Cannon Research Institute's Site Management Organization (SMO) and relationships with other clinical sites, and experience in drug development and delivery of clinical trials from First-In-Man through registration level studies, making us the partner of choice for oncology. Our differentiator is strong operational delivery in partnership with our Site Management Organization and physician leaders to deliver your program efficiently. Sarah Cannon Development Innovations works with Sarah Cannon Research Institute strategic and network sites throughout the United States, along with investigators at sites outside of the Sarah Cannon Research Institute network. This reach allows Sarah Cannon Development Innovations to offer sponsors access to a diverse and varied patient population, spanning multiple tumor types and disease stages. These relationships further enhance the depth and breadth of Sarah Cannon Development Innovations' therapeutic expertise, enabling it to provide focused, strategic operational support. This support ensures that clinical trials are conducted in a timely manner and reported with high-quality, registration-standard data. Sarah Cannon,   the global cancer enterprise of Hospital Corporation of America (HCA), offers integrated cancer services with convenient access to cutting-edge therapies for those facing cancer in communities across the United States and United Kingdom. **This is a Work From Home position and you can be located anywhere in the United States to be eligible for this role. Summary of Position: This position is responsible for statistical programming of Sarah Cannon clinical trials data.   Duties and Responsibilities   Duties include but are not limited to: Create review and/or approve annotated CRF to SDTM datasets Responsible for the translation of the SAP into programming specifications for analysis data model (ADaM) datasets Review and provide input on  key study-related documents produced by other functions, such as case report forms, data management plan, statistical analysis plan and TFL specifications Responsible for the development, review, validation, and execution of SAS programs to generate standard (SDTM and ADaM) and non-standards (custom study specific) datasets as defined in specifications documents Responsible for the development, review, validation, and execution of SAS programs to generate presentation-ready outputs (i.e., Tables, Figures, and Listings), as defined in the statistical analysis plan Write and validate study and product-level macros and utilities Review of statistical output and clinical study reports Program the integration of databases from multiple studies or sources Ensure accuracy, quality, and timeliness of all work completed for the project. Communicate effectively within a multi-disciplinary project team and external resources to complete assigned tasks on time and within budget Responsible for accuracy and reliability of results. Function as study lead programmer on one or more clinical trials: Provide project deliverable oversight, guidance and direction to the programming team. Provide guidance in programming for complex analysis tables/figures, appropriate procedure/method selection for advance statistical analyses Ensure all programming activities on the study adhere to required standards Provide input to and participate in team meetings Work closely with the client and Sarah Cannon project statisticians to ensure that all project milestones are communicated, tracked, and delivered within agreed upon planned timelines Manage project budget and resource requirements Carry out all activities according to Sarah Cannon SOPs working within the framework of the Quality Management System and to Good Clinical Practice (GCP) Adapts to changing circumstances, policies, work assignments, and/or team members. Able to multi-task and prioritize workload with limited supervision Competencies Knowledge: A body of information needed to perform a tasks; May be obtained through education, training or experience Knowledge of one or more programming languages Knowledge of relational databases Knowledge of statistics and/or clinical drug development process Knowledge of statistical computing applications such as Base SAS, SAS/STAT, and SAS Macro Language Skills: The proficiency to perform a certain task Excellent organizational, interpersonal, communication skills and multi-tasking abilities Ability to work in a team environment Abilities: An underlying, enduring trait useful for performing duties Capable of problem solving. Able to debug and resolve code issues independently Excellent written and oral communication skills Excellent attention to detail and quality-driven Ability to effectively organize and manage multiple assignments with challenging timelines Ability to adapt and adjust to changing priorities Ability to accept direction of lead team members Qualifications Minimum Qualifications   Education: Minimum Required: Master's Degree (1-2 year program) Preferred: Master's Degree (1-2 year program)   Experience: Minimum Required: 3-5 years of statistical programming in a clinical trial environment (i.e. pharmaceutical, biotechnology, and/or contract research organization industries) Experience programming and reporting with Base SAS, SAS/Macro, SAS/STAT, SAS Language, SAS/ODS and SAS/Graph Preferred: Understanding of FDA/ICH guidelines Experience with industry data standards, such as CDISC/SDTM, ADaM data models. Strong knowledge in the creation/production of tables, figures and listings (TFLs) Strong knowledge in developing SDTM and ADaM datasets Oncology experience   **If interested in advancing your career with a growing leader in cancer research please apply today!
HCA Nashville, TN, USA
Jun 18, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time Why Parallon? Parallon is committed to bringing a deep and evolving knowledge, a long track record of operational excellence and a full suite of capabilities to all of our partnerships in order to help our clients thrive in the communities they serve. As a strategic, operational advisor and knowledge source, Parallon employs more than 27,000 professionals who approach every assignment as operating partners, not vendors. Our solutions are designed to meet the real needs of hospitals and health systems through the application of best practices and innovations proven within the nation's largest provider of healthcare services. We offer one of the broadest portfolios of solutions across the United States and internationally.   JOB SUMMARY Performs all aspects of the application and functional testing activities for a given effort. Has developed significant specialized knowledge in LOB area. Follows the SDLC testing methodologies and utilizes testing tools provided.   GENERAL RESPONSIBILITIES Analyzes functional requirements for initiatives that are projected to return business value, may require a change to the core IT&S infrastructure, or may present significant technical or operational risk.  Develops test approach, plan, and dependencies.  Develops test cases, test data, traceability matrix, and metrics to ensure all testing requirements are met and documented. Communicates results to IT and key stakeholders. Tracks and verifies any required corrections and ensures completion. Modifies test cases; assists the development team in recreation of defects; validates defect fixes based on documented defects. Provides defect reports and input to final test assessment. Accumulates metrics to track test results and solution quality. Provides functionality and/or technical expertise in resolving inquiries from other teams about solutions within their area of specialization. Continually incorporates process efficiencies without sacrificing quality. Provides test process support in various development environment ensuring speed-to-market objectives are met while supporting testing process deliverables and requirements. Assist with other duties as assigned   EDUCATION Bachelor's Degree preferred   OTHER/SPECIAL QUALIFICATIONS 5+ years' relevant work experience •Excellent written and verbal communications •Demonstrated logic and analytical ability •Understanding and commitment to the importance of delivering Quality •Attention to detail and desire for accuracy •Strong understanding of software technologies •Has a understanding of industry testing tools and automation •Thorough understanding of  policies •Ability to manage multiple assignments as assigned •Advanced understanding of interfaces and multiple applications interaction •Adaptability to change in a fast paced environment •Intermediate/Advanced SQL database experience •Self - Motivated •Ability to work independent   PHYSICAL DEMANDS/WORKING CONDITIONS •This job is a largely sedentary role operating in a typical office setting, routinely using standard office equipment such as computers and phones and requiring speaking, hearing, fine motor dexterity, and occasional overtime. •A work from home privilege maybe be extended to full-time employees who have worked onsite for a minimum of 6 months and are not under disciplinary action. Based on manager discretion.  Performance, delivery, and adequate coverage to meet business needs is out top priority as a team.  As such, remote schedules and guidelines are subject to change as needs dictate.         
HCA Nashville, TN, USA
Jun 18, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time   Why Parallon? Parallon is committed to bringing a deep and evolving knowledge, a long track record of operational excellence and a full suite of capabilities to all of our partnerships in order to help our clients thrive in the communities they serve. As a strategic, operational advisor and knowledge source, Parallon employs more than 27,000 professionals who approach every assignment as operating partners, not vendors. Our solutions are designed to meet the real needs of hospitals and health systems through the application of best practices and innovations proven within the nation's largest provider of healthcare services. We offer one of the broadest portfolios of solutions across the United States and internationally.   JOB SUMMARY Parallon Business Performance Group is looking for an experienced and innovative project manager who can lead our business and technology project teams to deliver outstanding results on-time and on-budget. The ideal candidate has 10+ years of IT experience, including 6+ years managing large (8,000+ hours), complex web development and/or implementation projects. Required expertise would include full project management lifecycle experience featuring business case development; cost/hours/budget tracking; coordination of interrelated projects across multiple lines of business; and oversight of both internal and vendor teams. Ideally, candidates would also have experience using both traditional and Lean/Agile/Scrum methods. We value professionals with significant experience working directly with stakeholders/clients to produce business value. We prize leadership and business acumen in conjunction with a deep knowledge of PM best practices. We expect our project managers to have a strong understanding of the tools and technologies used within their projects. They are not developers or engineers, but they must be technically savvy enough to learn terminology quickly and work earnestly to earn the confidence and support of their teams. We need leaders who can drive the execution of the project; not simply monitor the WBS and report on progress. They must possess outstanding verbal and written communication skills. They should also be highly proficient at creating and managing business relationships. GENERAL RESPONSIBILITIES % of Time Description of Responsibility 35% Leadership - Provide strong leadership: push your teams forward with a commitment to the project's vision; a focus on business value; an inclination towards being proactive and taking the initiative; a sense of personal responsibility; and a willingness to both accept and enforce accountability. 25% Communication - Ensure appropriate formal and informal communication of project status to the project core team; supporting IT staff; actively involved business partners, end users, and senior leadership - each at the appropriate level of detail and frequency. 5% Customer Focus - Actively seek the customers' perspective via frequent face-to-face contact and formal status reports; continually working to better understand the business space; striving for real business solutions not just to finish the project; and forging a partnership with the business. 10% Building and Maintaining the Schedule - Quickly develop a project roadmap that captures high-level milestones and key integration points based on scope; ensure buy-in from project stakeholders; front load high-value and high-risk activities as possible. Exhibit ability to build traditional WBS structures or lead Sprint Planning sessions to progressively identify detailed tasks for the next iteration/sprint; monitor short-term progress via daily stand-ups and burndowns and overall progress via a project burndown; and ensure a regular cadence of product delivery, customer feedback, and value generation. 5% Scope Management- Engage the appropriate stakeholders to quickly define the business target of the project; identify candidate technical scope and minimum marketable features; prioritize those based on value and risk; and then progressively elaborate and reprioritize as lessons are learned and needs become clearer. Throughout, ensure that suggested technical features fit within the business scope. 5% Requirements Governance- Lead the analysts and technical leads to progressively elaborate the requirements to the minimum sufficient detail required to allow development to begin. Ensure active business involvement in reviewing and refining the product as it is developed; that those refinements are incorporated into subsequent features; and that quality is built-in … not just tested for. 5% Issue Resolution - Use the defined defect / project issue tracking process that ensures team members can submit or review concerns easily. Review, assign, update, communicate and escalate those issues as appropriate ensuring that resolved issues are available for future reference. 5% Risk Management- Work with both the IT team and the business to identify technical and business risks; develop mitigation and contingency plans; assign risk ownership; monitor and re-evaluate risks through the project; and implement mitigation plans rapidly and contingency plans as required. 5% Other - Volunteer for and accomplish Project Management team goals in order to enhance the project delivery capabilities of the entire team; self-determine individual goals to enhance personal capabilities; and other duties as assigned.  Qualifications RELEVANT WORK EXPERIENCE 5 or more years EDUCATION Bachelor's Degree - Preferred OTHER/SPECIAL QUALIFICATIONS • Experience with MS Project or comparable tool preferred (i.e. Planview, Clarity, etc) • Experience tracking resources/budgets preferred • Experience with Planview or other EPM tool desired • Knowledge/experience of Healthcare financial business and systems desired PHYSICAL DEMANDS/WORKING CONDITIONS May require prolonged sitting at a CRT.
HCA Largo, FL, USA
Jun 18, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time WHY HCA?   At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year.   HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.   Additional Facts: • Ranked 63 in Fortune 500 • Computerworld Top 50 Best Places to Work in IT since 2009 • Named one of the "World's Most Ethical Companies" since 2010 • 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.   SUMMARY OF DUTIES The Technical Analyst implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation. The Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software. Based on proficiency with PC-based equipment and cabling, the Technical Analyst can provide expanded on-site support to technical resources, if needed. DUTIES INCLUDE BUT ARE NOT LIMITED TO Installs and repairs facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Responds to and resolves inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyzes and provides hands-on support for simple to moderate inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed Logs and tracks problems; reviews problem tracking databases Performs facility-based moves, adds, and changes (MACs), as needed Maintains documentation for each incident or request, and escalates complex problems to the next level of support per documented procedures Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted Aids and trains users on division and facility technology Performs preventative maintenance Recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance Adheres to and supports HCA IT&S standards, policies and procedures Maintains and protects confidentiality with regard to all aspects of patient care and employee information Adheres to Code of Conduct and Mission & Value Statement Other duties as assigned Qualifications KNOWLEDGE, SKILLS & ABILITIES Manages and prioritizes workload Demonstrates ability to multi-task; Possesses strong analytical skills Demonstrates a customer orientation; strength in analytical, math, and reasoning skills Effectively communicates verbally and in writing Possesses proficiency in MS Office applications Must be able to drive to assigned sites to complete work EDUCATION Bachelor's degree in information systems or healthcare related field is preferred EXPERIENCE Must have one year IT experience CERTIFICATE/LICENSE Basic certification in A+ and Microsoft Products is preferred; education and/or experience may be substituted for A+ certification Valid state drivers license and proof of auto insurance, if applicable
HCA Overland Park, KS, USA
Jun 15, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time WHY HCA?   At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year.   HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.   Additional Facts: • Ranked 63 in Fortune 500 • Computerworld Top 50 Best Places to Work in IT since 2009 • Named one of the "World's Most Ethical Companies" since 2010 • 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.   SUMMARY OF DUTIES The Technical Analyst implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation. The Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software. Based on proficiency with PC-based equipment and cabling, the Technical Analyst can provide expanded on-site support to technical resources, if needed. DUTIES INCLUDE BUT ARE NOT LIMITED TO Installs and repairs facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Responds to and resolves inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyzes and provides hands-on support for simple to moderate inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed Logs and tracks problems; reviews problem tracking databases Performs facility-based moves, adds, and changes (MACs), as needed Maintains documentation for each incident or request, and escalates complex problems to the next level of support per documented procedures Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted Aids and trains users on division and facility technology Performs preventative maintenance Recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance Adheres to and supports HCA IT&S standards, policies and procedures Maintains and protects confidentiality with regard to all aspects of patient care and employee information Adheres to Code of Conduct and Mission & Value Statement Other duties as assigned Qualifications KNOWLEDGE, SKILLS & ABILITIES Manages and prioritizes workload Demonstrates ability to multi-task; Possesses strong analytical skills Demonstrates a customer orientation; strength in analytical, math, and reasoning skills Effectively communicates verbally and in writing Possesses proficiency in MS Office applications Must be able to drive to assigned sites to complete work EDUCATION Bachelor's degree in information systems or healthcare related field is preferred EXPERIENCE Must have one year IT experience CERTIFICATE/LICENSE Basic certification in A+ and Microsoft Products is preferred; education and/or experience may be substituted for A+ certification Valid state drivers license and proof of auto insurance, if applicable
HCA Nashville, TN, USA
Jun 15, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time Why HealthTrust? HealthTrust is the industry's leading group purchasing organization (GPO), providing sustainable savings for supplies and expert sourcing for medical device and purchased services. With an annual purchasing volume by our members of over $18 billion, membership includes over 1,400 not-for-profit and for-profit acute care facilities and 10,600 surgery centers, alternative sites and physician practices. Founded in 1999, HealthTrust is organized as a limited partnership. A wholly-owned, indirect subsidiary of HCA Holdings, Inc. is the general partner and operates the partnership, controlling the majority of voting interest of the GPO. All other GPO equity holders are all healthcare providers or are owned by healthcare providers. HealthTrust is the only GPO with a truly committed model-with member-driven decision making, compliant purchasing, and a national portfolio of unparalleled value.   JOB SUMMARY HealthTrust is a Spend Management Company responsible for supporting over 1,600 for-profit and not-for-profit acute care facilities, ambulatory surgery centers, and over 31,500 physician practices and alternate care sites in the United States and United Kingdom. HealthTrust further supports 1,500 non-Healthcare companies.  HealthTrust subsidiaries include AdvantageTrust, HealthTrust Europe, HealthTrust China, CoreTrust Europe, Catalog360, Clinical Data Solutions, and InVivolink. The Software Engineering Manager for Data Management provides technical and organizational leadership in the delivery of new and enhanced technical solutions for Healthtrust's Item and Vendor Management platforms, including Customer Data Mapping and Advanced Processing. This position will be directly responsible for multiple software engineering teams whose primary focus is delivery and ensuring operational readiness of new products and features. Responsibilities also include software development and mentoring, leadership and oversight of Agile project execution and product lifecycle, development of solution vision and goals, and overall responsibility for ensuring and maintaining operational integrity and scalability of delivered products.   GENERAL RESPONSIBILITIES •Lead, influence, and mentor teams in Agile/Lean project execution •Technical leadership and mentoring of engineering team members •Work with business product owners and stakeholders across the organization to accomplish objectives •Use a consultative approach to understand business and technical requirements to help teams across varied groups develop and refine technical strategy and solution •Participate in the design and implementation of software and technical infrastructure solutions •Hiring and professional development of new and existing software engineering staff. •Financial administration of a software engineering department. •Participate in contract negotiations and statement of work definition. •Vendor management   EDUCATION Bachelor's Degree required   EXPERIENCE Minimum of 7 years 'relevant working experience, preferably in the Healthcare IT industry ideally in group purchasing and supply chain. Key desired experience includes the following: •Solid professional software development experience including designing and implementing large distributed enterprise applications that are scalable, reliable and highly-available •Strong management skills with experience managing Agile teams of developers, QA engineers, analysts, and scrum masters •Strong OO design skills and understanding of enterprise software design patterns and data structures •Experience with server-side architectures, web application development, and Service Oriented Architecture •Software engineering skills preferably in one or more leading object-oriented languages •Good knowledge of database concepts and technologies •Ability to explore and leverage new technologies to deliver innovative solutions •Ability to exercise sound engineering-based problem-solving skills and deliver high value solutions •Strong written and verbal communication skills and strong presentation skills •Comfortable performing many roles such as Project Manager, Business Analyst, Architect, Developer •Ability to influence technology direction •Experience and/or ability to be responsible for HR, Financial, and legal aspects of product delivery management KEY PERFORMANCE MEASURES •Development cost management and containment •Risk mitigation and timely communication, adherence to deadlines      •Timeliness of responses to customer inquiries and issues •Team cohesion, culture, and effectiveness •Management and adherence to system requirements and scope •Creation and tracking of TI value and quality metrics •Develops and uses established documentation procedures and best practices                                                                                    
HCA Nashville, TN, USA
Jun 15, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time HCA Healthcare is a comprehensive healthcare network where 265,000 people across more than 1,800 care facilities are all committed to creating a positive impact every day. It's an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleagues unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare we're connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar higher, not just for ourselves, but for healthcare everywhere. The Senior Analyst of Technology supports the Leadership and Organizational Development (L&OD) Community of Excellence (COE) by representing the needs of the COE with Corporate Application and System owners and by designing, developing and managing learning systems that support the development of leaders across HCA Healthcare through technology. The Senior Analyst of Technology operates as the COE SME (Subject Matter Expert) on all learning-related and collaborations technologies (e.g., HealthStream, SharePoint, Harvard ManageMentor, MediaConnect, WebEx, Connected Classrooms, Online Learning, Podcasts, etc.) and provides standard and custom technology protocols to increase their scale and impact. Quality • Develops and maintains technology standards to ensure consistent, quality leadership and organizational development programs. • Assists with assessment of training effectiveness in terms of overall employee experience with online technologies. Monitors adherence to technology standards and protocols. • Maintains and enhances customer facing Leadership Institute Atlas pages to increase utilization of current Leadership Institute assets. • Develops and analyzes reports regarding customer facing assets to understand user experience and user traction. • Provides data analytics from the various learning technologies to evaluate training effectiveness, experience, and impact. Service • Manages the daily COE training technology and new product implementation. • Provides tools and support to team members as programs are designed, developed and implemented. • Drives research, evaluation and selection of outside technologies to conduct effective leadership development programs. • Incorporates current technologies to meet business and training goals/needs. People • Educates COE team members on new learning technology system functionality. • Builds, maintains and supports COE team on effective utilization of common shared storage and communication platform(s) (e.g., SharePoint, MediaConnect, etc.). Growth • Designs and develops a learning-based technology framework that will increase the reach and scale of leadership development delivery across HCA Healthcare. • Investigates and implements alternative training delivery methods and/or current and emerging technology trends. • Assists with identification/incorporation of best practices and lessons learned into program plans for greater impact and reach. Finance • Provides data analytics to support annual budgeting process. • Develops and monitors the budget associated with learning-based technology platforms and frameworks. • Reviews and recommends the vendor terms for the COE learning and communication technologies. Professional Practice • Represents the L&OD COE as a SME and Product Owner for the following: HealthStream, Atlas, WebEx, SharePoint, Harvard ManageMentor, MediaConnect, Poll Everywhere, Connected Classrooms, etc. • Problem solves independently and engages stakeholders appropriately. • Demonstrates an understanding of adult/generational learning theories to better leverage technology for leadership and organizational development. Performs other duties as assigned. Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement." Qualifications Education & Experience Bachelor's degree - Required Master's degree - Preferred 5+ years of experience in learning, applicable technology systems, learning methodologies, and communication planning and delivery. Experience in development and platform presentation of training programs (or equivalent combination of education and experience). Software Knowledge Microsoft Office, Excel, PowerPoint, WebEx Teams, WebEx Training Center, Adobe InDesign, Photoshop, Illustrator. SQL and other related development tools an added bonus. Photography knowledge a plus. We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe deeply in our team and your ability to do excellent work with us. Your benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k, paid time off medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, and employee stock purchase program. We would love to talk to you about this fantastic opportunity.
HCA San Antonio, TX, USA
Jun 15, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time Methodist Healthcare Systems Electronic Health Record (EHR) Training Analyst  Clinician Experience   IT&S Department Full Time /Days - Exempt   Methodist Healthcare is the largest provider of health care services in the South Texas region and enjoys the highest consumer preference share of services as measured by the National Research Corporation (NRC). Methodist has also won the San Antonio Express-News' People's Choice Award every year since its inception and the NRC Consumer Choice Award a dozen times - more than almost any other hospital organization in Texas. As San Antonio's second largest private employer, our facilities employ more than 10,000 individuals, including 2,700 physicians in all specialties.   Our network of greater San Antonio hospitals includes: Methodist Hospital, Methodist Children's Hospital, Methodist Specialty and Transplant Hospital, Northeast Methodist Hospital, Metropolitan Methodist Hospital, Methodist Ambulatory Surgery Hospital, Methodist Stone Oak Hospital, Methodist Texsan Hospital, and Methodist Hospital South. We also have 2 freestanding emergency centers, Methodist Boerne Emergency Center and Metropolitan Methodist Emergency Center.   At each of our facilities, Methodist Healthcare offers an outstanding selection of doctors, healthcare professionals, equipment and health services from wellness events to transplant services, pediatrics, dermatology, cardiology, oncology and a complete range of other medical services in the South Texas region.   For more information, please visit our website at www.sahealth.com . We offer you a generous benefits package including: Medical, Dental, disability and life insurance Flexible Spending Accounts Paid Time Off Employee Discount Program Employee Stock Purchase Program Tuition Reimbursement Student Loan Repayment   Your Role: Electronic Health Record (EHR) Training Analyst  The EHR Training Analyst for IT&S will be responsible for efficient and effective design, development and delivery of technology education initiatives that are implemented by Methodist Healthcare. This individual is a member of a cross functional team,  which includes Clinical Owners, Business Owners, Education, Project Management, IT&S, and others within MHS as needed. This individual will provide support to various groups to define education requirements, develop education, coordinate training program, and audit educational effectiveness that are needed to achieve optimal MHS outcomes. This representative will consistently demonstrate a strong service commitment to clinicians, nursing, and ancillary staff in the San Antonio Division striving to meet and exceed MHS customer expectations. Supports and improves technology educational strategies.   Work with stakeholders to develop competency-based and operational-based education. Work with project teams to revise content-specific, competency-based, and operational-based education programs as needed, in conjunction with experts from the field. Validates that project teams develop appropriate education materials for operational handoff at the completion of a project. Works closely with counterparts in other departments to ensure consistent and effective use of technology resources and optimization of clinical technology programs. Participates in the evaluation of project learning outcomes, and reports on training efficacy of the projects implemented. Audits project implementations to ensure training is engraved in the operational workflows Adheres to the Code of Conduct and Mission and Value Statements Assists with other duties as assigned     Qualifications   Education:   Bachelor's Degree Required     Experience: Training and analyst experience Strong oral, written, and interpersonal communication, and presentation skills; strong analysis/problem solving and critical thinking; excellent computer skills with technical knowledge of computer applications; strong leadership, facilitation and coaching skills; ability to work in multi-disciplinary teams. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
HCA Henderson, NV, USA
Jun 14, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time   WHY HCA Healthcare? At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA Healthcare facilities resulting in more than 26M patient encounters each year.   HCA Healthcare is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA Healthcare puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Additional Facts: • Ranked 63 in Fortune 500 • Computerworld Top 50 Best Places to Work in IT since 2009 • Named one of the "World's Most Ethical Companies" since 2010 • 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures. JOB SUMMARY The Consulting EHR Support Analyst Pharmacy serves as the primary clinical ITG resource for the development, implementation, and support advanced clinical applications or complex MEDITECH tools across the division. Primary responsibilities include: 1) implementation and support of division wide standardization, utilization, integration, and optimization activities related to advanced clinical applications and tools in their specialty area(s) 2) development, execution, and support of division-wide tools and resources focused on clinical initiatives 3) facilitation and project leadership of division-wide implementations of division or enterprise applications 4) resolution of complex issues and requests escalated from the division Service Desk or other division or facility service resources. The Consulting EHR Support Analyst Pharmacy coordinates division-wide parameter management, develops education/training materials for new applications, manages validation of system upgrades' impact on advanced applications, and implements software releases and best practices related to their specialty area(s). This individual participates in the company-wide community in their specialty area(s), supports community growth within the division by establishing and growing strong relationships with all EHR Support roles and core team members, and works with the Division EHR Support Specialist Team to ensure advanced clinical applications are well supported throughout the division. GENERAL RESPONSIBILITIES • Works with the Division EHR Support Specialist Team to identify and promote division goals. • Coordinates the implementation of division-wide standardization, utilization, integration, and optimization activities in the specialty area(s). • Develops, executes, and supports division-wide tools and resources focused on clinical initiatives. • Provides user support and system maintenance for advanced clinical applications for all division hospitals. • Conducts problem analyses and timely and accurate resolution for complex issues and requests escalated from the division Service Desk or other division or facility service resources regarding advanced clinical applications within their specialty area(s). • Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests. • Participates in root cause analysis as trends in issues in specialty area(s) are identified. • Works with facility EHR Support Analysts, Senior EHR Support Analysts and Division EHR Specialist Team to provide support for module updates and advanced clinical applications within their specialty area(s). • Coordinates division-wide testing for advanced clinical applications within their specialty area(s); assists in interpretation of test plans and in troubleshooting. • Works with Education Specialist to design and develop base education/training materials in clinical application specialty area(s) to support staff training and continued education. • Provides training to division EHR Support specialists and facility EHR Support Analysts, Senior EHR Support Analysts and super users (train the trainer) on advanced clinical applications. • Works with the Division EHR Support Team to define clinical application reporting standards and works with facilities to implement the standards. • Performs clinical applications report writing as needed and coordinates priorities for reporting requests with the Division Reporting Analyst and the Division EHR Support Specialist Team. • Actively supports and promotes systems standardization, utilization, and best practices. • Aggregates data from division-level reports and investigates discrepancies in delivered reports. • Participates with peers in enterprise communities to identify and evaluate best practices, packaging, and promoting cross-division best practice efforts. • Identifies, evaluates, designs, and packages division best practices, policies and procedures for clinical application implementation and use. • Works with facilities to manage/facilitate implementation of standards, best practices, policies, procedures, and utilization plans within a specialty area. • Promotes system security and patient confidentiality and helps ensure compliance. • Builds the division community in clinical application specialty area(s) by establishing and growing strong relationships with super users, core team members, EHR Support Analysts, Senior EHR Support Analysts, and specialty networks across HCA Healthcare. • Adheres to Code of Conduct and Mission & Value Statement • Participate in special projects as needed and performs other duties as assigned Qualified candidates will have 7+ years of relevant work experience required OTHER/SPECIAL QUALIFICATIONS • Pharmacist or PharmD required KNOWLEDGE, SKILLS & ABILITIES: Required: • Mature understanding of clinical opera tions and clinical application support processes and workflow • Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR • Demonstrated ability to establish and build strong relationships across a broad range of personality types • Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing • Demonstrated customer orientation • Excellent leadership and teaching abilities • Demonstrated advanced computer skills • Understanding of reporting tools functionality and capabilities • Must be able to drive to assigned sites to complete work Preferred: • Proficiency in various programming and clinical application reporting tools • Customer service orientation and/or training EDUCATION: • Bachelor's degree required • Consulting EHR Support Analyst Pharmacy - Pharmacist/PharmD required EXPERIENCE: • Seven+ years' experience in clinical application support and/or Master's Degree CERTIFICATE/LICENSE : Licensing or credentials within specific clinical specialty preferred, if available. Possession/Maintenance of specialty clinical licensure is strongly desired. Valid state driver's license and proof of auto insurance, if applicable. PHYSICAL DEMANDS/WORKING CONDITIONS : Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel between facilities in a geographic zone may be required. OSHA CATEGORY : The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.  
HCA Nashville, TN, USA
Jun 14, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time WHY HCA Healthcare ? At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA Healthcare facilities resulting in more than 26M patient encounters each year. HCA Healthcare is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA Healthcare puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.   Additional Facts: • Ranked 63 in Fortune 500 • Competitive Fortune 100, industry matched salaries and yearly merit increase • Computerworld Top 50 Best Places to Work in IT annually since 2009 • Named one of the "World's Most Ethical Companies" annually since 2010 • 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures.   JOB SUMMARY Provide Technical and Managerial leadership to a highly visible, strategic corporate initiative responsible for upgrading foundational IT Technology in 180 facilities across the HCA Healthcare enterprise.   MAJOR RESPONSIBILITIES % Time and Description 60% - Responsible for supporting assigned divisions, ensuring all respective FTR activities are completed on-time, within budget, and as designed/specified 10% - Serve as single point of contact for all division FTR needs; meeting regularly (in person and remotely) with Division leadership to ensure program success 10% - Orchestrate and allocate resources towards all remaining activities; working with other FTR Technical Installation Leads (TIL's), vendors, and project management resources as necessary to achieve joint FTR Program objectives on behalf of the divisions/facilities 10% - Ensure timely, accurate, and complete procurement and receiving activities for assigned divisions 5% - Evaluate and implement FTR Program process and cost improvement opportunities 5% - Responsible for budget planning and compliance while working in conjunction with FTR Leadership, other TIL's, and F&A resources Qualifications EXPERIENCE 3 or more years applicable experience EDUCATION College degree in a relevant discipline, (or equivalent additional experience) required SPECIAL QUALIFICATIONS • General understanding of hardware, networks, operating systems and applications • Microsoft, VMWare, or Cisco certification preferred • Proficient in MS Excel and database queries including the ability to create trend analysis reports, budget projections, and other necessary reports and analyses • Understanding of basic accounting principles • Healthcare experience providing a well-rounded understanding of healthcare operations • Strong verbal and written communication skills including negotiation skills and the ability to write documentation • Excellent organizational skills and project management skills • Leadership skills including the ability to influence people not in his/her chain of command PHYSICAL DEMANDS/WORKING CONDITIONS Prolonged sitting at desk 6-7 hours and 5-10% travel required per year.
HCA Nashville, TN, USA
Jun 14, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time   About HCA Healthcare   Nashville-based HCA Healthcare is one of the nation's leading providers of healthcare services, operating 185 locally managed hospitals in 21 states and the United Kingdom. With its founding in 1968, HCA created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine. HCA has conducted a number of clinical studies, including one that demonstrated that full-term delivery is healthier than early elective delivery of babies and another that identified a clinical protocol that can reduce bloodstream infections in ICU patients by 44 percent. HCA is a learning healthcare system that uses its more than 27 million annual patient encounters to advance science, improve patient care and save lives.     JOB SUMMARY The Clinical Services Group (CSG) is responsible for the development, implementation, and optimization of HCA's electronic health record (EHR). The Clinical Informatics (CI) Front End Strategy team designs and optimizes the physician and nursing EHR experience through software co-development, process improvement, and education for providers and clinicians across the enterprise. The Senior Clinical Analyst, will focus on the design, development, and implementation of a new EHR Front-End, as a key component of HCA's enterprise EHR strategy. The Senior Clinical Analyst is a specialist who actively leads the development and implementation of EHR requirements in the PatientKeeper platform. The position requires a deep understanding and appreciation for health care operations and corporate initiatives, which drive facility EHR processes, policies, and utilization. This position also requires a strong comprehensive understanding of clinical workflow and healthcare-based information technology. The Senior Clinical Analyst will drive the analysis of clinical processes and EHR use, design EHR configurations, and assess impacts to clinical process workflow. This individual will be responsible for engaging field operations and creating documentation that details operational and clinical considerations related to EHR use. The position requires a deep understanding and appreciation for health care operations and an ability to drive work across departments to engage experts to evaluate impacts of new workflows and features on corporate initiatives, policies, and utilization. Additionally, this individual will monitor facility utilization, compliance, and physician satisfaction to ensure successful EHR adoption. Reporting to the Director, Front-End EHR for Applied Clinical Informatics, this individual will: • Design, test, implement, support, maintain, and/or evaluate new or modified health information systems to support patients, and health care professionals. • Apply health-related, discipline specific knowledge (e.g., clinical care, healthcare operations) to health information technology systems. • Lead the evaluation of clinical processes in collaboration with other clinical corporate, division, and facility teams to facilitate process redesign and guide application of technology to ensure adoption, satisfaction, and compliance with policies and reporting requirements. • Serve as Subject Matter Expert on requests for new features or changes in existing content • Facilitate, lead working sessions where operational workflow items are discussed to understand the impact physician ordering and documentation • Participate in HCA-wide work teams to identify best practices and determine options and opportunities for optimization in physician adoption and utilization of CPOE and Order Sets in the front-end EHR. • Manage, track, and document clinical reviews of new content by physician leaders and other clinicians • Manage scheduled maintenance and updating of evidence based order sets (EBOS), including versioning and synchronization of clinical content updates • Present data formally and informally and facilitate discussion regarding improved physician ordering and documentation • Jointly, with the help of management, to create quality deliverables and meet stated milestones • Work with IT&S Product Development to assure projects and ongoing maintenance/operations occur on schedule • Work with IT&S Product Development and CSG SMEs to assure end-user education and communication to the field is well documented • Provide continual operational support to field operations teams, assisting in troubleshooting issues when necessary and in a timely manner. • Support collaboration of multiple disciplines and working relationships with corporate departments, divisions, and facility. • Cross-coordinate with other HCA solutions or projects, and work with other analysts/specialists/coordinators, leadership, and stakeholders • Support project teams in integrating CPOE and Order Set activities into their project plans • Ability to participate in multiple activities and tasks simultaneously • Ability to adapt to a rapidly changing environment  EXPERIENCE AND EDUCATION • College Degree and 3-7 years related experience.  Hospital clinical experience required. • Experience with EHRs (Meditech, EPIC, Cerner, etc) documentation and ordering functionality & content. • Exceptional communication skills - both written and verbal • Able to work effectively with leaders at all levels in an organization • Excellent active listening skills • Problem solving using analytical and critical thinking • Root cause identification skills • Ability to understand and learn clinical and technology workflows • Excellent organizational skills • Advanced computer skills and advanced skills in the use of Microsoft Office suite of products • Ability to learn how to navigate Meditech and other CSG systems
HCA Sunrise, FL, USA
Jun 14, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time   Why HealthTrust? HealthTrust is the industry's leading group purchasing organization (GPO), providing sustainable savings for supplies and expert sourcing for medical device and purchased services. With an annual purchasing volume by our members of over $18 billion, membership includes over 1,400 not-for-profit and for-profit acute care facilities and 10,600 surgery centers, alternative sites and physician practices. Founded in 1999, HealthTrust is organized as a limited partnership. A wholly-owned, indirect subsidiary of HCA Holdings, Inc. is the general partner and operates the partnership, controlling the majority of voting interest of the GPO. All other GPO equity holders are all healthcare providers or are owned by healthcare providers. HealthTrust is the only GPO with a truly committed model-with member-driven decision making, compliant purchasing, and a national portfolio of unparalleled value.   JOB SUMMARY The Implementation Specialist is responsible for supporting the implementation of small to medium size Managed Service Providers operational programs and incremental projects to existing programs. The Implementation Specialist is a professional who actively participates in the implementation by overseeing cross-workstream deliverables. The position requires a basic understanding and appreciation for Managed Service Providers operations and best practices. This position also requires a basic understanding of the Managed Service Providers workflow and various technology offerings. Implementation Specialist may have responsibility in one or more assigned focus areas within the project which may include the following responsibilities: analysis, design, build, testing, validation, and launch. They are accountable for obtaining and maintaining in-depth knowledge of the new or existing end-to-end solution model. Jointly with team leads, team members, assigned mentor, and with facility representatives, they align a future-state workflow and oversee system builds or modification to support the new workflow. They collaborate with other team members, and work across interdisciplinary workgroups, to accomplish these goals as a team. Other duties as assigned to support the Managed Service Providers implementation team.  GENERAL RESPONSIBILITIES • Communicating project status within the implementation teams, with department representatives, and with higher levels; provide formal status reporting on a periodic basis to supervisory staff as requested. • Participating in application analysis, design, build, and validation sessions within assigned area (may include advanced design and workflow re-design). • Participating in other key project activities and meetings as assigned. • Coordinating and facilitating meetings as assigned; recording meeting minutes as assigned. • Designing and implementing future-state workflows by interacting with department representatives to analyze needs and translate these into system design. • Designing, building, and validating the application to conform to desired workflows. • Testing in a structured manner and documenting testing results. • Following established guidelines for system change control. • Tracking, updating, and resolving issues. • Collaborating with the Training Team in the design and development of role-based training programs to support the workflows to be implemented. • Supporting end-users onsite during go-live events. • Maintaining system documentation to enable ongoing support of the system. • Implementing approved changes based on customer-designated priorities. • Reviewing and testing new builds and releases prior to implementing in the production environment. • Identifying potential system enhancement needs. • Providing demonstrations of system functionality as necessary.   Qualifications REVELANT WORK EXPERIENCE 1 to 3 years   EDUCATION College Graduate - Preferred SPECIAL QUALIFICATIONS • Ability to communicate clearly and effectively. Demonstrated oral and written communication skills required.   • Possesses good organizational and presentation skills. Demonstrated presentation/public speaking skills and experience required. • Definitive analytical ability. Problem solving is a required core competency. • A comfort, or even preference, for an environment of discovery and uncertainty.   Able to adapt to rapidly changing conditions and situations.   • Possesses developed interpersonal skills to work in a high profile and fast paced team environment. Able to build strong working relationships. • Understands the importance of customer focus in order to build a solid reputation and maintain a high level of quality and satisfaction. ADDITIONAL INFORMATION • Travel required up to 25% • Typical work days and hours can vary depending on workload, schedules, and project deliverables.
HCA Denver, CO, USA
Jun 13, 2019
Description SHIFT: Days (rotating weekends) SCHEDULE: Full-time WHY HCA Healthcare?   At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA Healthcare facilities resulting in more than 26M patient encounters each year.   HCA Healthcare is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA Healthcare puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.   Additional Facts: • Ranked 63 in Fortune 500 • Computerworld Top 50 Best Places to Work in IT since 2009 • Named one of the "World's Most Ethical Companies" since 2010 • 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures   SUMMARY OF DUTIES The Technical Analyst II implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation. The Technical Analyst II adheres to and supports HCA Healthcare IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of ITG desktop equipment and software. Based on proficiency with PC-based equipment and cabling, the Technical Analyst II can provide expanded on-site support to technical resources, if needed. DUTIES INCLUDE BUT ARE NOT LIMITED TO Installs and repairs facility and division ITG equipment and software per HCA Healthcare and division ITG standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Responds to and resolves inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyzes and provides hands-on support for moderate to complex inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed Logs and tracks problems; reviews problem tracking databases Mentors, trains and supports entry-level technical analysts Performs facility-based moves, adds, and changes (MACs), as needed Maintains documentation for each incident or request, and escalates complex problems to the next level of support per documented procedures Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted Aids and trains users on division and facility technology Performs preventative maintenance Recommends process changes that improve the implementation, maintenance and support of ITG desktop equipment and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance Adheres to and supports HCA Healthcare ITG standards, policies and procedures Maintains and protects confidentiality with regard to all aspects of patient care and employee information Adheres to Code of Conduct and Mission & Value Statement Other duties as assigned Qualifications KNOWLEDGE, SKILLS & ABILITIES Manages and prioritizes workload Demonstrates ability to multi-task; Possesses strong analytical skills Demonstrates a customer orientation; strength in analytical, math, and reasoning skills Effectively communicates verbally and in writing Possesses proficiency in MS Office applications Must be able to drive to assigned sites to complete work EDUCATION Bachelor's degree in information systems or healthcare related field is preferred EXPERIENCE Must have three years IT experience CERTIFICATE/LICENSE Basic certification in A+ and Microsoft desktop product support is preferred; education and/or experience may be substituted for A+ certification Valid state drivers license and proof of auto insurance, if applicable
HCA Rome, GA, USA
Jun 13, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time WHY HCA?   At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year.   HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.   Additional Facts: • Ranked 63 in Fortune 500 • Computerworld Top 50 Best Places to Work in IT since 2009 • Named one of the "World's Most Ethical Companies" since 2010 • 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.   SUMMARY OF DUTIES The Technical Analyst implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation. The Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software. Based on proficiency with PC-based equipment and cabling, the Technical Analyst can provide expanded on-site support to technical resources, if needed. DUTIES INCLUDE BUT ARE NOT LIMITED TO Installs and repairs facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Responds to and resolves inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyzes and provides hands-on support for simple to moderate inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed Logs and tracks problems; reviews problem tracking databases Performs facility-based moves, adds, and changes (MACs), as needed Maintains documentation for each incident or request, and escalates complex problems to the next level of support per documented procedures Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted Aids and trains users on division and facility technology Performs preventative maintenance Recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance Adheres to and supports HCA IT&S standards, policies and procedures Maintains and protects confidentiality with regard to all aspects of patient care and employee information Adheres to Code of Conduct and Mission & Value Statement Other duties as assigned Qualifications KNOWLEDGE, SKILLS & ABILITIES Manages and prioritizes workload Demonstrates ability to multi-task; Possesses strong analytical skills Demonstrates a customer orientation; strength in analytical, math, and reasoning skills Effectively communicates verbally and in writing Possesses proficiency in MS Office applications Must be able to drive to assigned sites to complete work EDUCATION Bachelor's degree in information systems or healthcare related field is preferred EXPERIENCE Must have one year IT experience CERTIFICATE/LICENSE Basic certification in A+ and Microsoft Products is preferred; education and/or experience may be substituted for A+ certification Valid state drivers license and proof of auto insurance, if applicable
HCA Nashville, TN, USA
Jun 13, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time   HCA Healthcare ITG Please click the link above to Watch our Identity Video to get a closer look at who we are and what we do! We are IT professionals and are certainly proud of our technical expertise. But what makes us unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare.   That's why we say we are "Healthcare Inspired." It's this guiding vision that pervades and positively influences every level of our organization. It shapes our culture, defines our strategy, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. At HCA Healthcare, we are driven by a single goal: the care and improvement of human life. We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe deeply in our team and your ability to do excellent work with us. Your benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k, paid time off, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, and employee stock purchase program.   We would love to talk to you about this fantastic opportunity!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status .    JOB SUMMARY:   The HCA Consulting ITSM Process Owner leads activities ensuring the creation, adoption, and improvement of assigned ITIL processes. This position owns the definition of process goals, aligning those goals to both HCA's strategy and industry best practices, and promoting them to business, IT leaders, and other stakeholders. The Process Owner will work closely with internal and external stakeholders to design, implement and manage ITSM processes within the organization. Operational responsibilities include, end-to-end ownership of one or more ITSM processes, creating requirements for implementation of processes, and serving as a subject matter expert within the ideation phase to determine the execution path. The Process Owner will interact and collaborate with users from supported hospitals, representatives from the HCA division service desks and shared service centers, vendor representatives and other HCA corporate departments to ensure expected value is realized. GENERAL RESPONSIBILITIES: • End-to-end ownership of assigned ITSM Processes (Design, Implement, and Execute) • Owns, creates, and maintains assigned process documentation • Owns, creates, and maintains end-user training for assigned processes • Consults with Departments and Divisions on specific needs to offer proposed solutions, and implements appropriately • Provides expertise in process design, including elicitation and prioritization of business requirements • Holds Enterprise accountable for following defined processes to ensure effectiveness and compliance, and escalates when variances are identified • Identifies and monitors process KPI's and reports to leadership in agreed-upon cadence • Identifies Process Improvement Opportunities and develops plan(s) to implement; continuously strives to increase process maturity, efficiencies, and effectiveness. • Follows all ITIL processes in relation to personal/team ticket management • Investigates problems and risks to define propose solutions and/or mitigations • Understands all Administrative functionalities of the ITSM tool and understands their impact on process workflows • Reviews and presents enhancement or change proposals to the Governance committee • Assists in prioritization of work requests for the ITSM Development team • Completes all assigned deliverables and contributes to success of projects and annual ITSM tool upgrades • Communicates with end users and other stakeholders through multiple channels • Implements and Facilitates User Review Groups • Builds and enhances relationships across IT&S and other stakeholders within the enterprise • Creates an environment that encourages information sharing, team-based resolutions, cross-training, and focus on quick and effective problem resolution. • Investigates and troubleshoots application issues, performs root cause analysis and works with the team to recommend and implement solutions. • Independently handles end-user requests and incidents, follows up to determine the resolution and communicates efficiently. • Serves as process expert and SMO liaison on audit-related inquiries.    EXPERIENCE:   7+ years of experience is needed for a successful candidate.   EDUCATION:   Bachelor's degree is preferred.   OTHER/SPECIAL QUALIFICATIONS: • IT Infrastructure Library (ITIL) Certification • Demonstrated knowledge of use case analysis and workflow design • Excellent communication and inter-personal skills, including the ability to collaborate with personnel at all levels of the enterprise in a cooperative and effective manner, in a variety of media and formats • Excellent conflict management and negotiation skills to consistently achieve "win-win" results • Passion and concern with improving the organization • Proven organizational skills • High energy, ambitious self-starter with an aptitude for learning and customer focus • Ability to work independently, work in a fast-paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction • Working knowledge of vendor management principles and procedures. • Healthcare Inspired    
HCA Largo, FL, USA
Jun 13, 2019
Description SHIFT: Days (rotating weekends) SCHEDULE: Full-time HCA West Florida is a comprehensive network of hospitals, outpatient surgery and diagnostic imaging facilities, physician practices, medical education and training programs and a complete continuum of specialized health programs and services that meet the healthcare needs of residents and businesses in West Florida communities. In 2016, we treated more than 1.2 million patients. Our parent company, HCA, is the nation's leading provider of healthcare services. The Clinical Staffing Coordinator is responsible for staffing, floating, calling in and flexing staff for each shift. This position is an independent decision maker regarding the development of daily labor allocation plans and actions to apply the organization's staffing and scheduling policies and any other contractual constraints. The Clinical Staffing Coordinator works in close collaboration with nursing supervisors and executives to ensure staffing meets requirements/expectations and understands the relationship between staffing to core, minimum, peak and nurse patient ratios. This individual should possess excellent communication skills and a demonstrated track record of delivering results and attaining goals. Work involves maintaining constant awareness of changing conditions with potential to impact staffing needs for the work units. Maintains ongoing communication with work units to quickly identify and reassess ongoing staffing needs and to ensure that schedules are adjusted appropriately to meet demand in a timely, efficient and effective manner. Requires significant accuracy in maintaining and reconciling scheduling information. Ensures Staffing Grid accuracy Validates competencies, experience, and or certification/licensure of staff being scheduled Strong Communication skills as demonstrated by proactive communications with key customers and the ability to establish realistic expectations and communicate difficult decisions/information  Responsible for completing tasks in a fast paced environment Qualifications • 1-3 years of hospital staffing • Registered Nurse (RN) or Licensed Professional Nurse (LPN) preferred • Experience must support the successful management and execution of nurse and support resources staffing models to specific facilities, units, shifts and specialties. • Strong skills in Microsoft Word and Excel • Ability to readily master new software • Basic computer hardware; printer, key board, copy/scanning equipment, telecommunication devices
HCA Nashville, TN, USA
Jun 13, 2019
Description SHIFT: No Weekends SCHEDULE: Full-time   WHY HCA Healthcare ? At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA Healthcare facilities resulting in more than 26M patient encounters each year. HCA Healthcare is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA Healthcare puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.   Additional Facts: • Ranked 63 in Fortune 500 • Competitive Fortune 100, industry matched salaries and yearly merit increase • Computerworld Top 50 Best Places to Work in IT annually since 2009 • Named one of the "World's Most Ethical Companies" annually since 2010 • 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures.   JOB SUMMARY Your skills will help transform healthcare through technology and solutions that dramatically improve patient care and business operations. Every project we pursue in HCA Helathcare's Information Technology and Group (ITG), every process and technology we develop, and every decision we make ultimately influence the care of the patients we serve. Your skills are an important part of creating a refined strategy and framework to communicate about ITG's culture, planning, technologies, and services both internally to the organization and externally to the industry. The Instructional Designer II (Designer) serves in a development/design capacity for the creation of asynchronous online courses. The ideal candidate for this position has experience creating online courses from the point of inception through delivery, including instructional graphic design skills. Additionally, this position will also serve as a quality assurance reviewer for online courses to ensure that instructional design standards are followed. In the course of quality assurance activities, the expectation is that feedback and guidance will be provided to course authors for correction of variances from design standards. Some design and development of live training delivery materials may also fall under the umbrella of activities/expectations. The position requires a basic understanding of adult learning principles, needs analysis, course development, and training program implementation.   The Designer has primary responsibility for the development of lesson plans, training modules, and Healthstream courses. The Designer will be responsible for reviewing content, providing training, and ensuring that the training methods meet the needs of the end users. In collaboration with project leadership, HCA business owners, and division leadership, the Instructional Designer II creates and maintains educational content.  The candidate must have excellent written and oral communication skills and adult learning tactics. Ability to utilize intermediate features of Microsoft Word, PowerPoint, and Excel techniques in developing course materials is also required. The Designer must also possess effective interpersonal skills that foster strong working relationships. He or she must be able to proactively communicate and collaborate with teammates, ITG, Parallon, Division, Facility leadership, and various SMEs to understand and address decisions, issues, and question and to complete project deliverables. This position is critical in achieving compliance and operational goals. GENERAL RESPONSIBILITIES The candidate will be involved in: • Design, develop and update content-specific, competency-based education programs, in conjunction with technical and compliance experts from the field and corporate departments with moderate interactivity. • Participate in development of process improvements and revision of standards/templates used by Learning Solutions. • Collaborate with LS solutions team members and business owners to determine best solution to fit targets for time, quality and requirements fulfillment. Solution planning should be comprehensive, representing fulfillment of complete learner needs even if development plan/timeline is incremental.   • Intermediate Proficiency with standards and technology for QA. • Communicate project status within the department, with other department representatives, and with higher organizational levels; provide formal status reporting on a periodic basis to management staff as requested. • Contribute to intra-departmental teams. • Review course evaluations to ensure continuous improvement of training materials and program. Coordinate with Senior staff to develop and implement course revision plans to improve outcomes.   Qualifications EXPERIENCE AREAS Knowledge of these areas would be preferred: Graphic design WBT authoring tools Audio editing YEARS OF EXPERIENCE 3 to 5 years EDUCATION College Graduate - Preferred Other as Noted: Experience may be substituted for degree SPECIAL QUALIFICATIONS • Ideal candidate will have a basic healthcare background with experience in specific IT applications • Experience managing individual projects preferred. • Graphic design experience required • Intermediate Instructional Design Experience / WBT (Web Based Training) development • Self-directed and motivated.   • Intermediate knowledge of the clinical operation processes in a healthcare environment. • Intermediate knowledge of computer systems and common software packages.   • Strong analytical skills.   • Intermediate Web-based authoring tool experience. • Excellent ability to communicate effectively both verbally and in writing. • Demonstrated ability to perform in a team setting and to interact effectively with Corporate Business process teams, Facility Administration, Division/Group Administration, and Facility personnel. PHYSICAL DEMANDS/WORKING CONDITIONS • Minimal Travel • Prolonged Sittings • No Extraordinary Physical Demands • Typical Office Setting
HCA Denver, CO, USA
Jun 13, 2019
Description SHIFT: Days (rotating weekends) SCHEDULE: Full-time WHY HCA Healthcare   At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA Healthcare facilities resulting in more than 26M patient encounters each year. HCA Healthcare is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA Healthcare puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.       Additional Facts:   Ranked 63 in Fortune 500 Computerworld Top 50 Best Places to Work in IT since 2009 Named one of the "World's Most Ethical Companies" since 2010 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures   SUMMARY OF DUTIES  The Division Network Engineer assists with the design, implementation, monitoring, and support the HCA Healthcare division network and security infrastructure. As a primary technical resource for the division, the Network Engineer is responsible for the set-up and repair of division and facility network infrastructure, including the monitoring and diagnosis of network performance, and resolution of network-based incidents and requests reported to the division service desk, especially complex incidents requiring research and diagnostics. The Network Engineer maintains the HCA Healthcare network and security environments by adhering to and supporting HCA Healthcare IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of division and facility-based network equipment. This position assists with division and facility-based project planning, strategic planning, 24x7 on-call support with other members of division IT staff, and may be required to supplement facility-based, on-site support to technical resources. Duties Include But Are Not Limited To: • Assist with the design, implementation, monitoring, and support of hardware and software to support the division network. This includes, but is not limited to: monitoring routers, switches, and circuits for failures and recommending corrective action. • Assist with the creation, implementation and maintenance of standard operating procedures for equipment installation, configuration support, and division network operations which improve service and repeatability. • Assist with maintenance and support of division and facility-level network security equipment, including but not limited to: network equipment, VPN concentrators, and firewalls. • Participation in and support of division and facility-level technical implementation projects. • Provides 24x7 on-call support based on division IT staff rotation and carries a pager as warranted, to assist with troubleshooting, coordination, escalation, and resolution of network or security-based incidents, equipment failures, etc. • Aids and trains users on proper use of division and/or facility technology. • Mentors and trains division Network Administrators and Associate Network Administrators, as needed. • Participates in facility-based IT project planning, as needed. • Effectively works with division and corporate ITG personnel to ensure that division priorities and standards are achieved. This includes, but is not limited to: Customer Support, corporate Network Engineering, corporate Security, and external vendors to support division and facility operations. • Communicates and escalates incidents and requests beyond scope of ability to senior service resources. • Coordinates and participates in regular division-wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA Healthcare approved network architecture and security policies. • Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance. • Aids and trains users on proper use of division and/or facility technology. • Adheres to and supports HCA Healthcare ITG standards, policies and procedures. • Maintains and protects confidentiality with regard to all aspects of patient care and employee information. • Adheres to Code of Conduct and Mission & Value Statement. • Performs other duties as assigned.   Knowledge, Skills and Abilities Required: Good working knowledge of the following Supported networks, data architecture, applicable technologies and vendor products Security systems Utilities Firewall, router, switch hardware and software Network and routing topology Diagnostic techniques Applicable communication protocols and hardware configurations Statistical and analytical tools for network monitoring   Preferred: • Demonstrates broad knowledge of network and security technologies and standards • Demonstrated ability to multi-task; Possesses strong analytical skills • Demonstrated customer orientation; strength in analytical, math, and reasoning skills • Effectively communicates verbally and in writing • Demonstrated proficiency in MS Office applications • Provides onsite technology support on projects Qualifications EDUCATION • Bachelor's degree in information systems is preferred.   EXPERIENCE • 2+ years experience with data networking technologies   CERTIFICATE/LICENSE • Certification in Cisco CCNA/CCDA preferred • Valid state drivers license, proof of auto insurance, and reliable personal transportation capable of transporting both employee and standard work equipment   PHYSICAL DEMANDS/WORKING CONDITIONS - Requires equal amounts of prolonged sitting and standing or walking, some bending, stooping and stretching, eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. Position may occasionally require ability to lift up to 50 pounds, and to push or pull a cart.   Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Must be able to express or exchange ideas verbally, have a normal range or hearing, and have the ability to see and obtain impressions, shape, size, and other characteristics with eyes. Work is performed in an office environment and in network/server equipment environments. Work may be stressful at times, and may involve contact with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel to facilities may be required.