Carolinas Healthcare System

Carolinas HealthCare System is one of the leading healthcare organizations in the Southeast and one of the most comprehensive, not-for-profit systems in the country. Our system includes more than 900 care locations and 7,500 licensed beds, employs nearly 60,000 people and accounts for almost 12 million patient interactions each year. Learn more about Carolinas HealthCare System [carolinashealthcare.org/about-us].

Our teammates share millions of reasons to be proud of their work and the contributions they make every day. We invite you to learn more about Carolinas HealthCare System

Carolinas Healthcare System Charlotte, NC, USA
Dec 14, 2018
Location Details:  CMC Main Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Develops or modifies complex software programming applications. Assists with design, coding, benchmark testing, debugging and a documentation of programs. Applications generally deal with utility programs, job control language, macros, subroutines and other control modules. Essential Functions Works with system engineers to maintain performance levels of Unix, Windows95 and NT systems. Provides support for all data center activity especially ADSM, Tivoli, and LaserArc tools that reside with the data center. Coordinates with data center staff to implement, design, and support all data center applications and systems. Interfaces with Operations to ensure procedures are followed, updated and implemented. Develops all procedures for ADSM data recovery and sets backup policies. Implements, supports and tracks LaserArc applications and helps monitor Tivoli. Contributes to team effort by sharing of knowledge, offering assistance, and demonstrating initiative. Recommends and implements solutions for problems within the team. Demonstrates ability to identify and understand business impact of decisions made to fulfill customer expectations. Physical Requirements Work is subject to high-level visibility through exposure to CHS administration. This position will require high degree of proficiency in verbal and written communications. Must be available for callback support on a regular basis. This position requires evenings and weekend hours at times for conversions training, due to schedules. Employee does not have direct patient contact. Must be able to lift up to 35 lbs. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or related field preferred.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Dec 14, 2018
Location Details:  2709 Water Ridge Pkwy Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Analyzes and synthesizes complex information in support of System strategic, operational and quality projects. Collaborates with facility executives, service line leaders and operational managers and translates business needs into analytic and reporting strategies through the development, execution and resourcing of routine and project specific plans for analytics delivery. Essential Functions Assists in the direction and execution of multiple, concurrent projects with regular supervision from leadership. Contributes in the evaluation of requests for service to understand business and technical open issues to be clarified with client. Collaborates with clients to understand the business needs, project scope, and anticipated deliverable date associated with the request for service. Leads on-going interface with clients to develop analytic approaches to requests. Translates defined business needs to a set of meaningful metrics and analytics. Provides value added analysis and recommended follow up actions in support of the business needs. Assists in the preparation of major deliverables for client review and discussion. Educates clients in clinical and financial operational concepts and their relationship to data. Guides clients through known and potential data issues, taking into consideration all data collection inconsistencies and inaccuracies in the source system. Physical Requirements Works in an office environment sitting at a desk, working with a computer, talking on the telephone and preparing reports and other statistical data. Some time is spent in meetings at a variety of facilities, making presentations and offering advice to System executives. Standing, walking, and traveling in personal care to other facilities required. Required carrying up to 25 pounds of materials. Education, Experience and Certifications Bachelors Degree required; Masters Degree preferred. 2 to 4 years experience in a healthcare or business analytics setting. Prior experience with Business Intelligence tools required. Ability to understand increasingly complex elements of the Data Models relevant to assigned projects and to identify data integrity issues through routine review of data required. Must be able to work rapidly and accurately under pressure to work in a safe and effective manner and to handle different issues and priorities simultaneously.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Dec 08, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Formulates and defines designs and configurations across multiple systems or functional areas. Prepares detailed specifications from which system configuration can be done. Oversees the design and configuration work of other application specialists across multiple modules or systems. Essential Functions Designs, builds/configures, tests, and assists with conversion and operational support planning activities and tasks of multiple simultaneous projects. Develops work plans, estimate tasks, set budgets. Serves as a healthcare information services applications subject matter expert and healthcare operational environment resource across multiple applications/systems and operational environments. Delivers independence of clients business requirements, offers effective alternatives and works as an integration point across multiple client departments. Analyzes multiple applications and recommends solutions for those areas in order to comply with strategic direction. Works across modules and serves as an integration point to ensure multiple design teams are not in conflict. Assist with project manager(s) with developing and implementing cross functional plans for major project integration segments such as design, build and test. Develops individual team member competencies in regard to application/system content knowledge, application/system functional knowledge, and business/work flow knowledge and content. Manages and coordinates work efforts with multiple vendors. Non-managerial role but still able to supervise and provide direction to associate, intermediate, and senior analysts on applications or system functional activities. Ensures all user requests are received in writing, properly evaluated and responded to in a timely manner. Physical Requirements Must be able to lift up to 35 lbs. Each employee has the responsibility to work in a safe manner. Environment is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Due to project requirements, overtime will be required, as needed. Works with minimal supervision. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration, Clinical Area or related field preferred. Formal training in a variety of information systems technology is desirable: desktop applications (MS-Word, MS-Excel, MS-PowerPoint, etc.), databases (MS-Access, Oracle, Sybase, etc.), software development packages (Visual Basic), programming languages (C++), SQR and Crystal, Unix AIX. 3 years experience with the information systems required. 5 years experience in the healthcare industry required. Must be a service oriented, team player.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 29, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Performs maintenance, troubleshooting, research and fact finding to respond to hardware, software, network (data and voice) and enterprise applications issues/requests in support of CHS patient and non-patient care areas. Additional Essential Functions: Provides technical support via the telephone for customer issues in a fast-paced call center environment. Produces accurate and complete work while meeting department productivity goals. Perform troubleshooting for unfamiliar technical issues. Ability to determine issues that may have an adverse business impact if not escalated. Applies appropriate customer service and service recovery skills to comply with department standards. Demonstrates good written and oral communication skills. Ability to learn standard Atrium hardware equipment and software applications at a rapid pace.   Essential Functions Performs preventative maintenance, troubleshooting, and repair of general patient and non-patient care equipment/applications. Assists and documents routine maintenance in compliance with current policies and procedures. Accepts on call responsibilities, supports customer emergency issues and escalates to the appropriate person or group as needed. Provides basic technical in-service education for clinical and non-clinical staff in the operation and maintenance of equipment. Assists in various projects involving department moves and equipment installations. Assists with management of inventory levels for break/fix and spare equipment/parts, ensuring proper tracking. Performs and documents department inventory.   Additional Physical Requirements : Sitting for extended periods of time   Physical Requirements Work is subject to high-level visibility through exposure to patient population and to CHS administration. Must work in patient care areas independently under stressful conditions. Must be able to lift/carry up to 35 lbs. Continuous standing and walking is required. Exposure to electrical hazardous equipment and potential biohazards exist. This position requires routine on-call responsibilities, due to schedules and support needs within CHS. Must have reliable, personal transportation for daily trips to and from CHS facilities, and also be able to carry CHS equipment in personal automobile between CHS facilities. This position must meet CHS Defensive Driving Class and Motor Vehicle Report screening for certification to drive CHS vehicles. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration, or related field preferred.       At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 29, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Performs maintenance, troubleshooting, research and fact finding to respond to hardware, software, network (data and voice) and enterprise applications issues/requests in support of CHS patient and non-patient care areas. Additional Essential Functions: Provides technical support via the telephone for customer issues in a fast-paced call center environment. Produces accurate and complete work while meeting department productivity goals. Perform troubleshooting for unfamiliar technical issues. Ability to determine issues that may have an adverse business impact if not escalated. Applies appropriate customer service and service recovery skills to comply with department standards. Demonstrates good written and oral communication skills. Ability to learn standard Atrium hardware equipment and software applications at a rapid pace.   Essential Functions Performs preventative maintenance, troubleshooting, and repair of general patient and non-patient care equipment/applications. Assists and documents routine maintenance in compliance with current policies and procedures. Accepts on call responsibilities, supports customer emergency issues and escalates to the appropriate person or group as needed. Provides basic technical in-service education for clinical and non-clinical staff in the operation and maintenance of equipment. Assists in various projects involving department moves and equipment installations. Assists with management of inventory levels for break/fix and spare equipment/parts, ensuring proper tracking. Performs and documents department inventory.   Additional Physical Requirements : Sitting for extended periods of time   Physical Requirements Work is subject to high-level visibility through exposure to patient population and to CHS administration. Must work in patient care areas independently under stressful conditions. Must be able to lift/carry up to 35 lbs. Continuous standing and walking is required. Exposure to electrical hazardous equipment and potential biohazards exist. This position requires routine on-call responsibilities, due to schedules and support needs within CHS. Must have reliable, personal transportation for daily trips to and from CHS facilities, and also be able to carry CHS equipment in personal automobile between CHS facilities. This position must meet CHS Defensive Driving Class and Motor Vehicle Report screening for certification to drive CHS vehicles. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration, or related field preferred.       At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 21, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Works with stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, clinical content embedded in systems, policies, and information systems for medium to large evidence-based care initiatives. Works independently on most phases of content development, but requires instruction and guidance in other phases. Collaborates with quality, medical team members, and facility leaders to provide support leveraging technology to drive quality. Additional Essential Functions: Facilitates order set development and clinical decision support to support clinical informatics projects under the direction of senior leadership. Works with customer groups to capture operational business needs related to the requirements of a project. Assess the risks of various solutions, identify interdependencies, and demonstrate strong problem-solving skills. Participates as a key member of project teams to ensure proper documentation and operational strategies are applied. Create sand executes solution testing scripts and participate in application testing. Supports the development of training and education material. Provides implementation and troubleshooting support for division applications and solutions. Identifies and resolve issues. Articulates education and support requirements needed for successful implementation of new applications/solutions. Works with organizational resources to develop solution options available to meet the operational and business objectives. Ensures successful completion of assigned projects on schedule, within budget, and in accordance within standards. Coordinates small workgroups and projects. Subject to high-level visibility through verbal and written communications with senior hospital management associated project deadlines.   Essential Functions Facilitates order set development and clinical decision support, to support the initiation of computerized physician order entry (CPOE) and other clinical informatics projects under the direction the more senior team members. Manages assigned service line teams to include content development and ongoing maintenance. Provides assessment and interpretation of business and user needs and requirements and translates specific portions of business/clinical content requirements into system requirements, revising existing system content or logic as necessary. Produces effective presentations and demonstrates proven public speaking skills. Works with clients and peers to enhance content and system functionality while understanding the possible ramifications to the client's business processes. Demonstrates knowledge of content within the EMR and it's affect on workflows and integration with other systems. Serves as a resource to other team members regarding content development methodologies and service line team support. Leads projects in one or more aspects of the content development life cycle (scope definition, design facilitation, usability testing, etc.). Ability to develop workplans, estimate tasks, and control for work for one's self and possibly other team members. Typically coordinates small workgroups and more low to moderate complexity projects. Demonstrates effective facilitation skills when overseeing clinical content design.   Additional Physical Requirements: Must be available for on-call support on regular basis.   Physical Requirements Must be able to lift objects that weigh up to 35 lbs. Additional Training and Certifications: Bachelor's Degree preferred. Clinical licensure required. Experience with projects an efforts that provide exposure to IT/Systems, quality, clinical programs and regulatory requirements preferred.   Education, Experience and Certifications Associates Degree required. Educational exposure in Business, Computer Science, or Informatics preferred. 3 years of experience in the healthcare industry required     At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Formulates and defines specifications for complex operating systems and applications. Modifies and maintains complex operating systems and supporting products using vendor releases and utilities from the manufacturer. Evaluates and recommends new hardware and software components to improve operation of Data Center. Responsible for providing detailed analysis and customer workflows to ensure technology solutions will support business cases. Resolves and provides oversight in resolving data integration and interoperability challenges. Languages used may include Scala, Python, Hive, MSSQL, BASH, Power Shell, Power BI, MS Flow, MS Workflows, and Power Apps. Implements and supports mobile apps, FHIR/SMART and big data applications and data visualization tools. Competency with FHIR/HL7 integration, ETL and mobile technologies and the HIE needed. Essential Functions Establishes and monitors the technical performance, reliability, and efficiency of mainframe based hardware and software supporting all current and future operating systems and all computer applications of the Atrium Health. Audits of infrastructure application servers for compliance with established standards, policies, configuration guidelines and procedures. Provides responsive support to the application development and operational activities of the Information Services department. Reports system performance, makes recommendations, and takes appropriate action to insure the best performance per utilization of computer resources. Develops and maintain testing mechanism to verify capabilities of incoming Software/Hardware releases to insure viability before go-live. Advises staff on proper data administration and program design to improve capabilities of existing programs and systems. Manages all aspects of projects including budget development, scope definition, time line preparation, resource estimation and management, and status reporting. Plans projects using standard Atrium Health methods to develop manpower and cost estimates. Supports the System Engineers and IS Management from a technical perspective. Supports Technology applications such as load testing, software distribution, monitoring, and job scheduling packages.   Physical Requirements This position is subject to high-level visibility through exposure to Atrium Health administration. Work duties will require high degree of proficiency in verbal and written communications. Must be available for call-back support on a regular basis. Work requires during conversions and/or training extensive evening and weekend hours. Must be able to lift objects that weigh up to 35 pounds. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or job related field preferred. 8 years experience installing and supporting sophisticated information systems in a health care environment utilizing client/server technologies. Advanced knowledge of job related systems such as Unix, Linux, Window; proficient in script writing preferred. General knowledge of networks and TCP IP protocol. Formal training in a variety of information systems technology preferred.     At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  Whitehall Location Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Essential Functions Designs, codes, tests, debugs, documents, and maintains those programs. Manages projects in all aspects of information systems lifecycle (info planning, business requirements definition, implementation, productions support). Communicates and manages project scope. Coordinates with multiple vendors. Competent to work on most phases of applications systems analysis and programming activities, but requires instruction and guidance in other phases. Creates business process for chosen packaged systems. Configures packaged systems. Ensures all user requests are received in writing and properly evaluated. Responds to request in a timely manner. Guarantees efficient and effective completion of project assignments in accordance with standard procedures. Assists in the resolution of issues regarding projects being worked on and develops recommendations for those issues. Assists in work plan development and management. Physical Requirements Work is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Must be able to lift objects that weigh up to 35 lbs. Due to project requirements, overtime will be required, as needed. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or related job field preferred. Experience in Microsoft Office, databases, Software Development packages, programming languages, SQR, Crystal, Unix and AIX. Experience in an educational background should have Information Systems or Business-Related internships or Part-time employment experiences. Two years work experience with IS Technology preferred. Health care industry experience preferred.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Laurinburg, NC 28352, USA
Nov 15, 2018
Location Details:  Scotland Memorial Hospital Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Formulates and defines system scope and objectives. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs and documents those programs. Provides guidance and training to other application specialists. Essential Functions Coordinates with clients and peers to enhance system functionality while understanding the possible ramifications to the client's business processes and Information Services. Ensures client requests are properly evaluated and responded to in a timely manner. Leads teams of one or more members in accordance with project demands. Ability to recognize individual team member competencies and assign tasks accordingly. Plans work effort of one's self and possibly other project team members. Manages training when necessary, inclusive of course development and delivery. Ability to break down complex problems into manageable tasks. Demonstrates knowledge of applications and their integration (interface) with and effect on other systems. Provides feedback to management to be used during the evaluation and counseling of team members. Leads projects in one or more aspects of the information systems lifecycle (product selection, business requirement definition, communication, implementation, issue resolution, production support). Develops workplans, estimates tasks, and properly records time tracking for one's self and possibly other team members. Ensures successful completion of assigned projects on schedule, within budget, and in accordance within CHS standards. Physical Requirements Must be able to lift objects that weigh up to 35 lbs. This position is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Due to project requirements, overtime will be required, as needed. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration, or related field preferred. Formal training in Information systems, desktop applications, databases, software development packages and programming languages preferred.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Formulates and defines specifications for complex operating systems. Modifies and maintains complex operating systems and supporting products using vendor releases and utilities from the manufacturer. Evaluates and recommends new hardware and software components to improve operation of Data Center.   Additional Essential Functions: Recommends solutions and/or new technologies based upon business value drivers, proven architecture principles, patterns and return on investment. Establishes overall systems architecture vision and ensures specific components are appropriately designed and leveraged; drives the holistic vision of Enterprise Architecture. Defines architecture reference documentation and helps to enforce standards. Anticipates areas where architecture standards may need to be developed that are in-line with customer, IT and industry standards. Defines the architectures required to implement large complex cross-functional projects. Collaborates with IT and ensures that the construction of architecture components aligns with architecture strategies. Works with business units to translate business strategy into discrete capabilities and helps to identify technology capability gaps in systems. Develops and maintains an architectural blueprint and evolutionary roadmap that defines and communicates the strategic direction for these architectures in support of business and technical strategies Explains how the roadmap maintains and delivers cost effectiveness, business value, and competitiveness. Develops innovative technology approaches to solve business problems and is usually sought out as an expert in this field. Participates in architecture governance processes and community of practice. Authors white papers and other documentation to foster innovative technology concepts or a point of view for leadership. Develops reference architecture in accordance to our Enterprise Architecture framework.   Essential Functions     Establishes and monitors the technical performance, reliability, and efficiency of mainframe based hardware and software supporting all current and future operating systems and all computer applications of the Carolinas Healthcare System. Audits of infrastructure application servers for compliance with established standards, policies, configuration guidelines and procedures. Provides responsive support to the application development and operational activities of the Information Services department. Reports system performance, makes recommendations, and takes appropriate action to insure the best performance per utilization of computer resources. Develops and maintain testing mechanism to verify capabilities of incoming Software/Hardware releases to insure viability before go-live. Advises staff on proper data administration and program design to improve capabilities of existing programs and systems. Manages all aspects of projects including budget development, scope definition, time line preparation, resource estimation and management, and status reporting. Plans projects using standard CHS methods to develop manpower and cost estimates. Supports the System Engineers and IS Management from a technical perspective. Supports Technology applications such as load testing, software distribution, monitoring, and job scheduling packages. Physical Requirements This position is subject to high-level visibility through exposure to CHS administration. Work duties will require high degree of proficiency in verbal and written communications. Must be available for call-back support on a regular basis. Work requires during conversions and/or training extensive evening and weekend hours. Must be able to lift objects that weigh up to 35 pounds. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or job related field preferred. 8 years experience installing and supporting sophisticated information systems in a health care environment utilizing client/server technologies. Advanced knowledge of job related systems such as Unix, Linux, Window; proficient in script writing preferred. General knowledge of networks and TCP IP protocol. Formal training in a variety of information systems technology preferred.         At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Analyzes application issues and works with vendor to resolve or create mitigation strategies. Manages or participates in implementation, optimization and other projects across the Continuing Care landscape.  Provides guidance and training to other application specialists. Essential Functions     Coordinates with clients and peers to enhance system functionality while understanding the possible ramifications to the client's business processes and Information Services. Ensures client requests are properly evaluated and responded to in a timely manner. Leads projects in one or more aspects of the information systems lifecycle (product selection, business requirement definition, communication, implementation, issue resolution, production support). Develops workplans, estimates tasks, and properly records time tracking for one's self and possibly other team members. Leads teams of one or more members in accordance with project demands. Ability to recognize individual team member competencies and assign tasks accordingly. Plans work effort of one's self and possibly other project team members. Ensures successful completion of assigned projects on schedule, within budget, and in accordance within Atrium standards. Ability to develop workflow diagrams of processes, identify gaps and develop future state diagrams. Demonstrates knowledge of applications and their integration (interface) with and effect on other systems. Provides feedback to management to be used during the evaluation and counseling of team members.   Physical Requirements Must be able to lift objects that weigh up to 35 lbs. This position is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Due to project requirements, overtime will be required, as needed. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration, or related field preferred. Formal training in Information systems, desktop applications, Lean or process analysis certification preferred.           At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  2709 Water Ridge Pkwy Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Manages and facilitates significant analytic initiatives in support of System strategic, operational and quality projects. Works in collaboration with facility executives, service line leaders and operational managers to translate the business needs into analytic and reporting strategies through the development, execution and resourcing of routine and project specific plans for analytics delivery. Essential Functions Leads the evaluation of the request for service to understand business and technical open issues to be clarified with the client. Works in collaboration with the client to thoroughly understand the business needs, project scope, and anticipated deliverable associated with the request for service. Leads the on-going interface with the client to develop analytic approaches to the request. Understands and executes the development of specific population definitions to meet the needs of the project. Recommends to the client processes to balance the data needs for the project against the urgency and requirements for action. Understands the context of the requested data and reports with other initiatives to develop sustainable solutions. Translates the defined business needs to a set of meaningful metrics and analytics. Provides value-added analysis and recommended follow up actions in support of the business needs. Supports the process to integrate data from multiple sources to a single dataset for analysis. Leads the review and validation of complex, custom datasets specific to the project. Recommends to the client, a method of delivering results from the project to meet current and on-going needs. Prepares deliverables for client review and facilitates data discussion and interpretation. Physical Requirements Generally works in an office environment, sitting at a desk, working with a computer, talking on the telephone, and preparing reports and other statistical data. Some of the time is spent in meetings at a variety of facilities, making presentation and offering advice to System executives. On occasion, requires standing, walking and traveling in personal car to other facilities. Also, occasionally requires carrying of up to 25 pounds of materials (files, projectors, laptops). Position also requires the ability to work rapidly and accurately under pressure, to work in a safe and effective manner, and to handle different issues and priorities simultaneously. Education, Experience and Certifications Bachelors Degree required; Masters Degree preferred. 5 to 7 years of experience in a healthcare or business analytics setting. Prior experience with Business Intelligence tools required. Thoroughly understands the elements of the Data Models relevant to assigned projects and identifies data integrity issues using complex analysis of the data. Must be able to work rapidly and accurately under pressure to work in a safe and effective manner and to handle different issues and priorities simultaneously.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  1540 Garden Terrace Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Formulates and defines system scope and objectives. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs and documents those programs. Provides guidance and training to other application specialists.   Additional Essential Functions: Designs and develops research databases and data systems to client specifications under general direction. Sources, integrates and organizes data from a variety of data systems, primary data collection and other data sources. Creates data management plans for large research studies.   Essential Functions Coordinates with clients and peers to enhance system functionality while understanding the possible ramifications to the client's business processes and Information Services. Ensures client requests are properly evaluated and responded to in a timely manner. Leads teams of one or more members in accordance with project demands. Ability to recognize individual team member competencies and assign tasks accordingly. Plans work effort of one's self and possibly other project team members. Manages training when necessary, inclusive of course development and delivery. Ability to break down complex problems into manageable tasks. Demonstrates knowledge of applications and their integration (interface) with and effect on other systems. Provides feedback to management to be used during the evaluation and counseling of team members. Leads projects in one or more aspects of the information systems lifecycle (product selection, business requirement definition, communication, implementation, issue resolution, production support). Develops workplans, estimates tasks, and properly records time tracking for one's self and possibly other team members. Ensures successful completion of assigned projects on schedule, within budget, and in accordance within CHS standards.   Physical Requirements Must be able to lift objects that weigh up to 35 lbs. This position is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Due to project requirements, overtime will be required, as needed.   Additional Training and Certifications: Master's Degree in Computer Science, Informatics, Data Analytics, Statistics or another related field preferred. Formal training in a variety of information systems technology preferred: desktop applications (MS-Word, MS-Excel, MS-PowerPoint), data management and statistical tools (SQL, SAS), databases (MS-Access, REDCap, Oracle, Netezza, etc.), software development packages, programming languages. 2 years' experience in the healthcare industry preferred.   Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration, or related field preferred. Formal training in Information systems, desktop applications, databases, software development packages and programming languages preferred.     At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Essential Functions Designs, codes, tests, debugs, documents, and maintains those programs. Manages projects in all aspects of information systems lifecycle (info planning, business requirements definition, implementation, productions support). Communicates and manages project scope. Coordinates with multiple vendors. Competent to work on most phases of applications systems analysis and programming activities, but requires instruction and guidance in other phases. Creates business process for chosen packaged systems. Configures packaged systems. Ensures all user requests are received in writing and properly evaluated. Responds to request in a timely manner. Guarantees efficient and effective completion of project assignments in accordance with standard procedures. Assists in the resolution of issues regarding projects being worked on and develops recommendations for those issues. Assists in work plan development and management. Physical Requirements Work is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Must be able to lift objects that weigh up to 35 lbs. Due to project requirements, overtime will be required, as needed. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or related job field preferred. Experience in Microsoft Office, databases, Software Development packages, programming languages, SQR, Crystal, Unix and AIX. Experience in an educational background should have Information Systems or Business-Related internships or Part-time employment experiences. Two years work experience with IS Technology preferred. Health care industry experience preferred.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Formulates and defines specifications for complex operating systems. Modifies and maintains complex operating systems and supporting products using vendor releases and utilities from the manufacturer. Evaluates and recommends new hardware and software components to improve operation of Data Center.   Additional Essential Functions: Works closely with senior IAS Leadership to determine business process and productivity needs and an appropriate network technology strategy to support business goals including voice, video, and data services. Analyzes technical needs, requirements, and state of the network's infrastructure design, integration, and operations. Works with technical management to architect networks that effectively reflect business needs, service-level and availability requirements, and other technology parameters. Develops design principles, models, roadmaps, internal standards, budgets, and processes based on industry best practices. Establishes governing principles for network design and deployment. Participates in selection of networking technologies and products for implementation. Leads teams of other network designers and engineers in developing detailed designs and quality-control mechanisms during implementation. Communicates the role and value of the network to the organization and presents the business case for technology investments. Updates understanding of business and technology status and objectives and responds to strategic design requests as the business evolves. Works with design teams and mentors IAS team members. Essential Functions Establishes and monitors the technical performance, reliability, and efficiency of mainframe based hardware and software supporting all current and future operating systems and all computer applications of the Carolinas Healthcare System. Audits of infrastructure application servers for compliance with established standards, policies, configuration guidelines and procedures. Provides responsive support to the application development and operational activities of the Information Services department. Reports system performance, makes recommendations, and takes appropriate action to insure the best performance per utilization of computer resources. Develops and maintain testing mechanism to verify capabilities of incoming Software/Hardware releases to insure viability before go-live. Advises staff on proper data administration and program design to improve capabilities of existing programs and systems. Manages all aspects of projects including budget development, scope definition, time line preparation, resource estimation and management, and status reporting. Plans projects using standard CHS methods to develop manpower and cost estimates. Supports the System Engineers and IS Management from a technical perspective. Supports Technology applications such as load testing, software distribution, monitoring, and job scheduling packages.   Physical Requirements This position is subject to high-level visibility through exposure to CHS administration. Work duties will require high degree of proficiency in verbal and written communications. Must be available for call-back support on a regular basis. Work requires during conversions and/or training extensive evening and weekend hours. Must be able to lift objects that weigh up to 35 pounds.   Additional Training and Certifications: 10 years' experience in architecting, designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors preferred. 5 or more years focused in network design and technical project management preferred. Cisco CCDE, CCIE and other professional certifications preferred. In-depth understanding of business strategy and ability to interact effectively with senior IS leaders and C-level executives   Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or job related field preferred. 8 years experience installing and supporting sophisticated information systems in a health care environment utilizing client/server technologies. Advanced knowledge of job related systems such as Unix, Linux, Window; proficient in script writing preferred. General knowledge of networks and TCP IP protocol. Formal training in a variety of information systems technology preferred.     At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  801 S McDowell (Downtown Charlotte) Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Responds to incoming calls, codes, alarms, and pages and contacts the appropriate personnel as indicated by the situation. Essential Functions Answers incoming calls in a busy call center environment. Performs basic call processing functions by meeting monitoring expectations, and successful completion of all training evaluations. Access pertinent information using Xtend Communications windows based software with, or without ACD integration. Responds to alarms, pages, messages, and codes and contacts personnel through beeper paging, intercom announcements, and phone calls as indicated by the situation. Problem-solves and handle stressful situations. Issues patient phone numbers, conditions, or general information in accordance with HIPAA guidelines. Assists in maintaining logbooks and other documents and forms. Physical Requirements Works in a fast paced call center environment with constant telephone ringing and distractions. Works in a sitting position must of day. This position requires high degree of proficiency in verbal and written communications. Must be able to work weekends, holidays and overtime as required. Must be available for occasional callback support. Must be able to handle multiple lines, type, reach, read various prints and alarm panels at a distance of two to three feet, and work through loud noises. Education, Experience and Certifications High School Diploma or GED required. Previous experience with phone work or customer service is preferred. There is a multi-week training program for main number answering, and to learn operation of the paging function and emergency code and alarm handling.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Conducts research using advanced statistical and computational methods to improve quality, cost, and the overall experience of care provided. Expertise in statistical methodology, computation, research, healthcare, and communication. Requires regular and frequent exercise of independent judgment and decision-making in sensitive situations. Essential Functions With minimal guidance, use advanced statistical and computational methodologies to deliver insights and strategic opportunities to improve the quality, patient experience, and cost of healthcare Establish scalable, efficient, and automated processes for large scale data analyses and model development, validation, and implementation Proactively monitor and analyze complex systems to understand, diagnose, and continuously improve key performance indicators Expertise in problem definition, i.e., able to translate business/research questions into analytical questions and translate analytical results into business/research solutions Write statistical methodology and results for technical reports and publications Manipulate, combine, and refine large databases to produce information suitable for analysis Develop algorithms for data analysis and write computer code to implement them Create graphics for data visualization and information display Develop metrics and scorecards Partner with senior leaders (SVP, EVP) across the organization to assess needs and define business questions Able to take leadership of multiple projects concurrently and accommodate frequent interruptions and changing priorities Able to influence senior leaders (SVP, EVP) to take action based on analytical insights Creates timelines for project management with little or no assistance. Ensures successful completion of assigned projects on schedule, within budget, and in accordance with CHS standards and ethics Ability to translate advanced methodologies and complex results for non-technical audiences Conduct effective meetings with customers, including senior leaders Physical Requirements Works in an office environment, sitting at a desk, working with a computer, and talking on the telephone. On occasion, requires standing, walking and traveling in personal car to other facilities. Also occasionally requires the carrying of up to 20 pounds of materials (files, projectors, laptops). Education, Experience and Certifications Requires a MS in Statistics, Epidemiology, Health Services Research, Economics, Operations Research, Applied Mathematics, or closely related areas; PhD preferred. Minimum of 2 years professional experience or equivalent combination of education and experience that provide the skills and knowledge necessary to perform the job requirements. At least 2 years of experience with SAS and/or R, other data mining tools, databases, and computer programming required; SAS certification preferred; experience with Enterprise Miner preferred. Experience with healthcare claims, pharmaceutical, and EHR data preferred. Excellent oral, written, and technical communication skills and a solid command of the English language; Demonstrated ability to communicate complex relationships and concepts using data to drive change. Experience in group presentation and public speaking.  At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 15, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary The ideal candidate will have some experience with Cerner EMR either as a clinical user of the system or experience with configuring the system and will be providing application support in a complex, multi-facility environment. Experience supporting/building on Cerner applications such as: FirstNet, PowerChart Maternity, Clinician Mpages (Care Compass, Clinical Leader Organizer, Handoff/Communication), tracking boards, LaunchPoint are ideal. Other applications emsChart-Goldenhour(Ambulance run sheet), ESO(Ambulance run sheet), EndoTool-Monarch (Diabetic Insulin Algorthym), Mom's- Timeless (Breast Milk labeling) and Baby Sentry (Infertility application). Essential Functions Designs, codes, tests, debugs, documents, and maintains those programs. Manages projects in all aspects of information systems lifecycle (info planning, business requirements definition, implementation, productions support). Communicates and manages project scope. Coordinates with multiple vendors. Competent to work on most phases of applications systems analysis and programming activities, but requires instruction and guidance in other phases. Creates business process for chosen packaged systems. Configures packaged systems. Ensures all user requests are received in writing and properly evaluated. Responds to request in a timely manner. Guarantees efficient and effective completion of project assignments in accordance with standard procedures. Assists in the resolution of issues regarding projects being worked on and develops recommendations for those issues. Assists in work plan development and management. Physical Requirements Work is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Must be able to lift objects that weigh up to 35 lbs. Due to project requirements, overtime will be required, as needed. Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or related job field preferred. Experience in Microsoft Office, databases, Software Development packages, programming languages, SQR, Crystal, Unix and AIX. Experience in an educational background should have Information Systems or Business-Related internships or Part-time employment experiences. Two years work experience with IS Technology preferred. Health care industry experience preferred.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Nov 11, 2018
Location Details:  720 E Morehead St. Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Analyzes and synthesizes complex information in support of System strategic, operational and quality projects. Collaborates with facility executives, service line leaders and operational managers and translates business needs into analytic and reporting strategies through the development, execution and resourcing of routine and project specific plans for analytics delivery. Essential Functions Assists in the direction and execution of multiple, concurrent projects with regular supervision from leadership. Contributes in the evaluation of requests for service to understand business and technical open issues to be clarified with client. Collaborates with clients to understand the business needs, project scope, and anticipated deliverable date associated with the request for service. Leads on-going interface with clients to develop analytic approaches to requests. Translates defined business needs to a set of meaningful metrics and analytics. Provides value added analysis and recommended follow up actions in support of the business needs. Assists in the preparation of major deliverables for client review and discussion. Educates clients in clinical and financial operational concepts and their relationship to data. Guides clients through known and potential data issues, taking into consideration all data collection inconsistencies and inaccuracies in the source system. Physical Requirements Works in an office environment sitting at a desk, working with a computer, talking on the telephone and preparing reports and other statistical data. Some time is spent in meetings at a variety of facilities, making presentations and offering advice to System executives. Standing, walking, and traveling in personal care to other facilities required. Required carrying up to 25 pounds of materials. Education, Experience and Certifications Bachelors Degree required; Masters Degree preferred. 2 to 4 years experience in a healthcare or business analytics setting. Prior experience with Business Intelligence tools required. Ability to understand increasingly complex elements of the Data Models relevant to assigned projects and to identify data integrity issues through routine review of data required. Must be able to work rapidly and accurately under pressure to work in a safe and effective manner and to handle different issues and priorities simultaneously.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System Charlotte, NC, USA
Oct 14, 2018
Location Details:  801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth     Job Summary Atrium Health – Information Analytical & Services Technology Architecture Services team is looking to add a highly multi-skilled Senior Voice Architect who can apply both business and technical insights to the works of: Gathering business requirements and objectives; Producing a blueprints and roadmaps for a complex, large-scale, integrated voice networks; Clearly communicating that architecture to stakeholders; Effectively advocating for the necessary business investments to support the deployment. Additional Essential Functions: Works closely with senior IAS Leadership to determine business process and productivity needs and an appropriate network technology strategy to support business goals including voice, video, and data services. Analyzes technical needs, requirements, and state of the network's infrastructure design, integration, and operations. Works with technical management to architect networks that effectively reflect business needs, service-level and availability requirements, and other technology parameters. Develops design principles, models, roadmaps, internal standards, budgets, and processes based on industry best practices. Establishes governing principles for network design and deployment. Participates in selection of networking technologies and products for implementation. Leads teams of other network designers and engineers in developing detailed designs and quality-control mechanisms during implementation. Communicates the role and value of the network to the organization and presents the business case for technology investments. Updates understanding of business and technology status and objectives and responds to strategic design requests as the business evolves. Works with design teams and mentors IAS team members. Essential Functions Establishes and monitors the technical performance, reliability, and efficiency of mainframe based hardware and software supporting all current and future operating systems and all computer applications of the Carolinas Healthcare System. Audits of infrastructure application servers for compliance with established standards, policies, configuration guidelines and procedures. Provides responsive support to the application development and operational activities of the Information Services department. Reports system performance, makes recommendations, and takes appropriate action to insure the best performance per utilization of computer resources. Develops and maintain testing mechanism to verify capabilities of incoming Software/Hardware releases to insure viability before go-live. Advises staff on proper data administration and program design to improve capabilities of existing programs and systems. Manages all aspects of projects including budget development, scope definition, time line preparation, resource estimation and management, and status reporting. Plans projects using standard CHS methods to develop manpower and cost estimates. Supports the System Engineers and IS Management from a technical perspective. Supports Technology applications such as load testing, software distribution, monitoring, and job scheduling packages. Physical Requirements This position is subject to high-level visibility through exposure to CHS administration. Work duties will require high degree of proficiency in verbal and written communications. Must be available for call-back support on a regular basis. Work requires during conversions and/or training extensive evening and weekend hours. Must be able to lift objects that weigh up to 35 pounds. Additional Training and Certifications: 10 years' experience in architecting, designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors preferred. 5 or more years focused in network design and technical project management preferred. Cisco CCDE, CCIE and other professional certifications preferred. In-depth understanding of business strategy and ability to interact effectively with senior IS leaders and C-level executives Education, Experience and Certifications High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or job related field preferred. 8 years experience installing and supporting sophisticated information systems in a health care environment utilizing client/server technologies. Advanced knowledge of job related systems such as Unix, Linux, Window; proficient in script writing preferred. General knowledge of networks and TCP IP protocol. Formal training in a variety of information systems technology preferred.   At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer