Adventist Health System

Adventist Health System is an organization rich in the tradition of providing quality health care in a mission-minded environment. We employ more than 80,000 individuals in our hospitals, nursing homes, home health agencies, headquarters and other affiliate entities.

With locations in 10 states, we are able to provide career opportunities in a wide variety of settings, from bustling cities to small rural towns. At each, we offer market-driven wages, benefits and career development. Most importantly, we provide all of our employees with opportunities to grow spiritually as they further the mission of Extending the Healing Ministry of Christ.

Adventist Health System Altamonte Springs, FL, USA
Apr 17, 2019
Job Description Description Tech Services Data Analyst AdventHealth Information Technology Location Address:  Inspiration Avenue, Altamonte Springs, FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •         Interpret data ,analyze results using statistical techniques and provide ongoing reports •         Work with data engineers to develop and implement database, data collection systems, data analytics and other strategies that optimize statistical efficeincey and quality •         Assist in acquiring data from primary or secondary data sources and maintain datqbase/data systems •         Work under team member guidance to perform data analysis and validation. •         Collaborates with team to build ETL applications to load data into data warehouses on a reoccurring basis. •         Understands the concepts of scripts and can modify them to help automate processes and improve efficiencies. •         Collaborates with team to create dashboards, and reports that drive clinical/operational decisions and process improvement. •         Follows standards and protocols when developing or modifying existing data reports and dashboards •         Deliver high quality work, demonstrating accuracy and thoroughness in each task. Searches for methods to improve processes while promoting quality across the organization. •         Complete assigned tasks and projects in a timely manner. Responds promptly to assignments. •         Perform project reporting in accurate and timely manner.  •         Offer assistance and support to team members and contributes to building a positive team spirit. •         Respond promptly to customer needs or requests for service and assistance. Builds customer confidence and reliance. •         Monitor ticket queue and updates tickets according to SLA, keeping customer well-informed. •         Follow change management guidelines, to reduce impact on production systems        Qualifications KNOWLEDGE AND SKILLS REQUIRED: •         Ability to comprehend technical documentation. •         Ability to work independently with minimal direct supervision. •         Ability to work with new tools/technologies without hesitation. •         Knowledge of queries, report writing. •         Knowledge of data extrapolation, interpretation and chart compilation. •         Knowledge of traditional data warehousing concepts •         Strong verbal and written communication skills. KNOWLEDGE AND SKILLS PREFERRED: •         Knowledge of T-SQL or PL/SQL •         Knowledge of ServiceNow tool and datasets •         Knowledge of noSQL applications •         Knowledge of ETL tools (SSIS, Informatica Etc...). •         Knowledge of integrating system from multiple data sources. •         Experience with analytics tools, such as PowerBI, Tableau, SAS, and QlikView. •         Analytical and problem solving skills with ability to clearly articulate solution alternatives. EDUCATION AND EXPERIENCE REQUIRED: •         Two-year degree related to Computer Science / Information Technology or four years of work experience in a relevant field. EDUCATION AND EXPERIENCE PREFERRED: •         Experience in data processing problem analysis with emphasis in healthcare, information technology, or business applications. •         Experience in building analytical models. •         Experience of creating noSQL data stores •         Experience in automating data process flows to reduce errors LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: •         Microsoft SQL certification. •         Data analysis certification. ITIL certification.   Summary: The Technology Services Data Analyst is an important part of the Operations Performance Center (OPC) and the Data and Analyicts team.  The OPC supports patient care by providing IT service assurance through proactive performance monitoring, alerting and analytics.    The Technology Services Data Analyst will focus on evaluating data, visualizing critical information and sharing results with various levels of the organization.  This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 17, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Responsible for developing strategic clinical informatics plans and serves as a champion for complex clinical projects and systems that support efficiency and effectiveness for end users, with the primary goal of advancing evidence-based practice Collaborates with IT department leaders to review system functionality and usability in the clinical setting to understand and identify opportunities to improve safety, quality and patient satisfaction to achieve the strategic goals and Corporate vision Takes a leadership role in working with Clinical Care Transformation with the Office of AdventHealth Clinical; facilitating AIT active participation on committees and workgroups Coordinates with facility informatics, clinicians, physicians and clinical end users to perform gap analysis, identifying needed process changes, updating clinical IT workflows and documentation during the implementation of new solutions or functionality. Qualifications What You Will Need: Master's degree in Informatics, Clinical or Healthcare Administration Five years Clinical Information Systems experience, with progressive responsibilities for leadership and support of healthcare IT 3 - 5 years management experience Job Summary: The Director of Clinical Informatics and Clinical Optimization will provide clinical leadership for a comprehensive informatics program with a primary focus on clinical best practice and administration in support of interdisciplinary patient focused care. The position includes Directing the Regional Clinical Informatics and Clinical Optimization Departments.   The Director of Clinical Informatics and Clinical Optimization is dedicated to leading a team to provide secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients' experiences. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.   The director takes a leadership role in Clinical Care Transformation & optimization, maximizing the benefits of information systems within AIT. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 17, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Responsible for strategic leadership, planning, evaluation, and coordination of the Strategic Initiative and required information systems to meet the Strategic IT Plan for AdventHealth Maintains the global leadership perspective for the strategic Initiative, constantly monitoring across internal and external boundaries to assure a coordinated and timely implementation, while controlling costs Communicates appropriately and effectively across all AdventHealth teams and leadership to collaborate and minimize disruptions to the customers operations.  Guides the strategies to maximize clinical safety, quality, patient and family satisfaction, staff and physician satisfaction to achieve the strategic goals and Corporate Vision  Monitors internal teams and external resources working on the strategic initiative and proactively works with other leaders to coordinate activities and control costs. Qualifications What You Will Need: Master's degree in Informatics, Clinical, or Business Administration Five years healthcare Information Systems experience, with progressive responsibilities for leadership and support of healthcare IT 3-5 years management experience Job Summary: The Director of Strategic Clinical Initiatives has subject matter expertise in matters related to clinical IT implementations, applications management, and clinical operations.  Primary responsibility includes providing senior level Clinical IT leadership for key strategic initiatives.  The Director will work directly with the program manager on strategic initiatives and focus on the senior leadership activities of the selected large-scale strategic clinical initiatives.  The Director provides direction and support for the implementation of IT solutions that enhance and support clinical and business operations.    The Director will work closely with the executive sponsor, hospital executives and other decision makers to provide leadership and governance to successfully complete the initiative in a timely and cost-effective manner. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 17, 2019
Job Description Description GRC Security Specialist - Senior AdventHealth Information Technology Location Address:  Inspiration Avenue, Altamonte Springs, FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •               Support the development of workflows and administer enterprise GRC solution •               Integrate enterprise GRC with other IT systems including identity and access management, IT ticketing system, asset inventory and vulnerability management •               Continually optimize and enhance workflows •               Provide status updates and present on GRC solution related topics to other team members in a professional manner •               Support security training and awareness program by providing GRC contents to the training teams •               Engage and work with a variety of internal departments and external organizations, including but not limited to legal firms, law enforcement agencies, and all other levels of government •               Participate in the routine administrative work of the Information Security Office (InfoSec) Qualifications KNOWLEDGE AND SKILLS REQUIRED : •         Governance, Risk, and Compliance (GRC) software platform administration experience. •         Experience building and customizing GRC workflows including, forms, surveys, approval workflows, dashboards, database administration to support business and risk management processes •         Expert knowledge of Information Security frameworks and how to integrate the control requirements in a GRC platform •         Strong competency using Microsoft Visual Studio •         Expert in developing against a REST based API •         Expert knowledge of C#, SQL, and XML •         Advises team members on effective problem solving for GRC solutions •         Well-versed in secure software development lifecycle procedures and concepts •         Well-versed in project management procedures and concepts •         Have soft skills, such as multi-tasking, self-starter, prioritization, time management, decision making, teamwork, presentation, communication and strong interpersonal skills •         Lockpath Keylight Governance, Risk, and Compliance (GRC) software platform deployment and administration experience •         Experience building and customizing Lockpath Keylight GRC workflows •         A diverse set of technical skills, such as IT infrastructure, operating systems, data centers, access controls, cloud security, applications security, malware protection, security monitoring, physical security controls, etc. •         Advanced Knowledge of Microsoft suite of applications (Word, Excel, Visio, Project, etc.) KNOWLEDGE AND SKILLS PREFERRED: •         Working knowledge of information security risk management and risk assessment methodologies. •         Expert knowledge of one or more of the following: HITRUST, HIPAA Security and Privacy Rule, Red Flags Rule, Healthcare IT Standards (HITSP), HITECH, Meaningful Use (MU), COBIT, and PCI. •         Strong background in business application, IT, and information security development •         Working knowledge of enterprise security systems (e.g., Firewalls, VPN, IDPS, SEIM), security threats and related risks, malware protection, virtual networks, asset management, pen-testing, vulnerability management, access management, configuration management, encryption techniques, cloud security, and 3rd party security EDUCATION AND EXPERIENCE REQUIRED •         Master's degree in Computer Science, Information Systems/Technology, Cybersecurity, or Business Administration from an accredited university •         8+ years of experience developing complex business and/or risk-based workflows in a professional services firm and/or large enterprise •         Experience in the healthcare industry doing information security •         5 or more years of experience in information security   LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED : •         Keylight Admin LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: •         Cybersecurity certification   Summary: Governance, Risk and Compliance (GRC) Security Specialist - Associate is responsible for the development and administration of Information Technology Governance, Risk, and Compliance (GRC) solutions and content. This position will develop, integrate and administer complex enterprise GRC workflows, data, system integration and related tools. Other key activities include working with Information Security, Information Technology and business stakeholders to understand and support their use of the IT GRC platform and to ensure Information Security controls are managed though out a full lifecycle that includes policies, procedures, implementation, metrics, and assurance requirements.  This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 17, 2019
Job Description Description Product Owner - Associate AdventHealth Information Technology Location Address:  Inspiration Avenue, Altamonte Springs FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •               Serves as primary interface with business on Consumer Technology projects.  Articulates the business challenge to define the "what" of the project.  Supports business owners in defining business objectives, including strategy.  Manages timelines with business owners and coordinates these with the Scrum team. •               Owns assigned Consumer Technology projects with accountability for delivery.  Creates and maintains budgets for projects.  Informs business and stakeholders of status, issues, and timelines.  Identifies and collaborates with SMEs to gather specialized functional and technical information needed for project.  Serves as escalation point for developers, business, and team on project related issues, clarifying requirements. •               Ensures Scrum principles are applied to all Consumer Technology projects.  Leads requirements gathering effort on the epics as needed.  Leads the documentation of story details based on the epics and after review with development.  Participates in Scrum meetings including standups, planning retrospectives, and demos.  Leads backlog grooming to decompose/estimate stories.  Works with UX on design, creating mockups.  Ensures new features are documented for implementations and release notes and acceptance criteria are articulated.  Leads the demonstration of the latest iteration to customers (pre-release) and gathers feedback. •               Coordinates Consumer Technology project related activities with 3rd party vendors. Qualifications KNOWLEDGE AND SKILLS REQUIRED : •         Knowledge of healthcare operations •         Ability to interact and work with senior leadership EDUCATION AND EXPERIENCE REQUIRED : •         Bachelor's degree in Information Technology, Business, or Healthcare related field, OR five years of equivalent experience •         Experience working with variety of organization levels including C Suite leaders EDUCATION AND EXPERIENCE PREFERRED: •         Master's degree in Business Administration or Information Technology •         Experience working in healthcare information technology •         Experience with electronic healthcare records/electronic medical records •         Experience working in Florida Hospital healthcare operations •         Experience working in environment applying Scrum or Agile methodology   Summary: The Product Owner contributes to creating the vision and roadmap, working closely with the business.  Works as the voice of the customer with regards to technology, rapidly delivering new features that add value to the business using Scrum principles.  Is responsible for the team backlog and implementation, and drives iterative production via prioritized stories and established story acceptance criteria.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 14, 2019
Job Description Description IT Portfolio Analyst - Senior AdventHealth Information Technology Location Address:  Inspiration Avenue, Altamonte Springs FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •         Business Knowledge - Has a high level of business knowledge or working relationships that are vital to the success of the project or portfolio •         Initiating - Assist the requestor on the work intake process for non-strategic initiatives •         Project Budget - Assists in the development of financial projections through schedule development and resource forecasting. Verifies that team members are properly tracking time against tasks. Works directly with resources to get updates escalating only when necessary •         Project Schedule Management - Working with the Subject Matter Experts develops the Work Breakdown Structure. Develops a simplified project schedule for resource management and capacity tracking •         Resource Management - Work with resource managers to develop, refine, and maintain accurate workload allocation thresholds   Investigate the customer need/request, and determine the functional area resource impact preparing impact statements as needed o   Updates MSPO to track project details related to the project schedules and resource allocations for detailed portfolio and demand/capacity reporting o   Collaborates with Program Managers and Resource Managers on gathering requirements, designing and testing portfolio reports  o   Develops, analyzes and presents customized portfolio presentations that depicts the portfolio health to executives •         Standards Development - Develops and improves standardized processes for analysis, reporting and tracking.  Deviates from standards as necessary to deliver more efficiently, effectively or quicker while maintaining quality. •         Coaching, Mentoring and Training - Train non-project managers on portfolio management tools, standards, and best practices •         Tool Support - Provide technical support on portfolio, program, project and resource management tools and standards Qualifications KNOWLEDGE AND SKILLS REQUIRED: •         Act as a role model; inspires teams to go beyond their role expectations to help each other and exceed project goals •         Ability to easily adapt in a highly dynamic environment •         Helps stakeholders articulate a scope of work and develop a work breakdown structure with work estimates •         Knows when to act decisively even with limited information and how to select the right course of action even in stressful situations •         Exhibits an appropriate sense of urgency, ownership and focus as it relates to customer satisfaction, delivery, or issues that might arise •         Comfortable negotiating and managing conflict •         Willingness to challenge standards, tailoring methodology and adapting project course to maximize its success •         Expert in taking in a wide range of information, from multiple sources and pinpoint key insights, identify root cause, determine potential options and impacts and provide recommendations •         Expert in working with the project team to identify the critical path and ensuring they proactively have the information necessary to keep the project on track •         Development of level of effort scheduling utilizing 3-point estimation or PERT Analysis •         Demonstrates excellent communication Skills - oral, written, presentation, formal and informal •         Ability to manage expectations and enable alignment across teams through understanding the various points of view and achieving meaningful interaction •         Proactively keeping stakeholders informed, tailoring the message and delivery style as needed •         Able to persuade and influence others by understanding the various points of view and achieving meaningful interaction  •         Meeting Facilitation •         Creating effective presentations •         Expert in defining SMART Goals and understanding in analyzing reports on portfolios of programs and projects allowing for course corrections if required to ensure those goals are met •         Able to develop process flow diagrams •         Leader in the organization helping others understand project management processes, standards and methodology.  Often leads efforts to continually improve resource management and schedule management processes and standards and ensuring the adoption of those standards. TOOLS: •         Expert in MS Project Online •         MS PowerPoint •         MS office tools •         Visio   •         Mindmap tools •         SDLC tools and/or software packages EDUCATION AND EXPERIENCE REQUIRED: •         Bachelor's Degree preferably in Business, Information Technology, or Healthcare or 5 years like experience •         A minimum of 5 years' experience in the following: •         Information Technology Portfolio Analysis or Coordination •         Resource Demand and Capacity Management •         Leading, supporting, and working with matrix project teams, managers and executives •         Partnering with C-Level executives to determine the required initiatives, prioritize those initiatives, develop and manage the schedules, and assign/allocate resources •         Situational thinking - utilizing analytical, creative, implicative, strategic and tactical thinking techniques based on the scenario  LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: •         Required at least one of the following: •         Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) Certification •         PROSCI Certified Practitioner or ACMP Certification •         Certified Scrum Master, Professional Scrum Master or PMI-Agile Certified Practitioner   Summary: The IT Senior Portfolio Analyst will be responsible for facilitating the process for analyzing value; evaluating risk; prioritizing; and onboarding new portfolio requests to ensure alignment with the portfolio strategy. They manage the day-to-day activities related to project portfolio demand forecasting of resources needed and facilitate the allocation resources to the portfolio. Responsible for portfolio management activities including weekly auditing of status, portfolio reporting and metrics to create predictable project and initiative delivery. Additionally, this position will be responsible for assisting non-Project Managers with project management activities including intake, scope development, schedule development, schedule maintenance and status reporting. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 12, 2019
Job Description Description ISE Network Engineer - Senior AdventHealth Information Technology Location Address:  Courtland Street, Orlando FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: Administration Examples of the administrative responsibilities for the Enterprise Network Engineer (Senior) include, but are not limited to, the following: •               Collaboration - Participate in business planning meetings to understand and recommend the best technical, most cost-effective, network solutions that meet initial capacity, long-term scalability and growth, and performance requirements. •               Change Control - Adhere and follow all change management policies to ensure that the work is documented and meets the organizational requirements.  This includes the creation, submission, review, and periodic representation of complex changes in the weekly change management meetings. •               Documentation - Document administrative items, projects, and support issues as needed to provide a reference to team members, other teams, and management.   •               Incident and Request Management - As with the change management requirements, all incidents and requests should adhere to the organizational requirements.  Completion of the incidents and requests should also meet the specified SLT and SLA requirements. •               Knowledge Sharing - Both the technical and non-technical knowledge should be shared to team members in both a formal and informal manner.  Sharing of knowledge helps the entire team improve their skills, plus builds a cohesiveness within the team. •               Personal Development - Weather it is through certifications, training, or conferences, employees should seek ways to develop themselves in areas that are technical in nature and non-technical where relevant to the current role held within the organization. •               Project Support and Lead - Depending on the project requirement, either serve as a project lead for the Enterprise Network Engineering Team or serve as a resource for Enterprise Network Engineer Team for the deployment of Enterprise level initiatives. •               Status Reports - Submit status reports as requested to the team manager and verbally during team meetings. Network Administration The Technical responsibilities of the Enterprise Network Engineer (Senior) include the design, deployment, upgrade and support of the enterprise and facility network infrastructure.  Examples of the duties and responsibilities included, but are not limited to, the following: •         Network Infrastructure Support - Provide the required network support for the deployment of infrastructure network topology architecture, processes and reports.  Investigate functionality issues related to application data, security and system configurations.  Work with technical application teams in the review, analysis and resolution to application related performance issues. •         Network Administration -  Perform the required work associated with network administration, such as the installation and configuration of network infrastructure, the deployment of backup and recovery processes for network, and the implementation of maintenance processes that ensure the continued stability and performance of network systems.  Examples of specific tools associated network administration include: o   Cisco Identity Services Engine (ISE) o   Cisco Prime o   Network Probes o   DNA Center o   Packet Brokers o   SolarWinds o   LiveAction o   Network Time Machine o   Infinistream o   Wireshark o   iPerf o   NetBrain o   LiveAction •         Network Project Documentation (ISE) - Design, plan, deploy, upgrade, and provide operational support for an Enterprise deployment of the Cisco Identity Services Engine (ISE) product for both the wired and wireless networks.   In addition to the technical aspects, it includes working closely with cross-functional teams, to organize, document, and manage a long-term organizational ISE initiative.  •         Disaster Recovery - Assist the organization in the performing of scheduled Disaster Recovery tests for designated mission critical systems. •         High-Availability - Work with other application and other technical teams in provide localized high-availability •         Lifecycle Management - Assist in the development of project plans, including related timelines, for the scheduled refresh and network version upgrades of existing systems.  The project plans should incorporate both short-term and long-term technical objectives, along with analysis on capacity, performance and security considerations. •         Monitoring and Optimization - Manage and participate in the monitoring, optimization and diagnosis of currently deployed network systems.  Provide the appropriate documentation to management, detailing the root cause analysis of outages, performance concerns, and propose resolution and optimization options.  Examples of specific tools to monitor and optimize system performance include: SolarWinds, Cisco Prime, Network Probes, Packet brokers, iPerf, SDA and Cisco DNA Center. •         Security - Work closely with the Manager and the Enterprise Security Architecture Team to plan, design, implement, support, and monitor that the security initiatives are being met for the organization. •         Technical System Support - Collaborate with the Enterprise Network Engineer Service Leads and the Enterprise Network Architect to implement, configure, and support the Enterprise Network Infrastructure.  Assist in the initial capacity analysis, deployment design, and overall system architecture needed to support the Network platform and expected support activity.  Provide the necessary support in the investigation and resolution of system level issues. Qualifications KNOWLEDGE AND SKILLS REQUIRED : •         Proven skill in project management of Network related projects, preference in the Cisco Identity Services Engine (ISE) product. •         Proven skills in both verbal and written communication. •         Proven skills with Cisco platforms such as Cisco Identity Services Engine (ISE), Cisco Catalyst, Nexus, Firepower and Palo Alto Firewalls in a production environment. •         Proven skills with network operating systems such as Catalyst, Nexus, Linux and Windows systems. •         Proven skills in discussing and planning application architecture with cross-functional application, business, technical teams and third-party vendors. KNOWLEDGE AND SKILLS PREFERRED: •         Technical writing skills. EDUCATION AND EXPERIENCE REQUIRED: •         B.A or B.S. in a degree such as Computer Science, Information Systems or Information Technology or 7 years related experience. •         Minimum of 7 years in the support of an enterprise network platform in a 24x7 environment, including platforms such as Wireless, Security and Route Switch. •         Minimum of 5 years of experience in supporting network infrastructure platforms such as wireless Flex Connect, VPN, Content filtering, Data Center, Nexus, Catalyst and management. •         Minimum of 2 years of experience in deploying and/or supporting the Cisco Identity Services Engine (ISE) platform.  Would consider 1-2 years if experience with the ISE platform is extensive.   EDUCATION AND EXPERIENCE PREFERRED: •         Experience working in a healthcare environment.   LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: •         Certification in a current or the latest version of an enterprise version of Cisco Administration.     Summary: The primary responsibility for the Enterprise Network Engineer Senior (ISE) position is to plan, design, deploy, and continue to support a mission critical project for the Cisco Identity Services Engine (ISE) platform.  Secondary responsibilities for the position include the deployment and continued support of enterprise network infrastructure systems in the areas of Route/Switch, Security, and Wireless technologies. Technologies utilized by the Enterprise Network Engineer Senior include: Cisco ACL, Cisco Meraki, Cisco DNA Center, Cisco Prime, Cisco Catalyst, Cisco Nexus, Cisco Fabric Path, Cisco Firepower, Palo Alto Firewall, Panorama, IDS, IPS, Silver Peak SD-WAN Optimization, NetBrain, LiveAction, and Wireless Flex Connect.  The position also requires demonstrated competence in LAN/WAN technologies, BGP, EIGRP, OSPF, Spanning Tree, SDN, SDA, and Software Defined Networking. Last, the Enterprise Network Engineer (Senior) is responsible for the coordination of cross-functional teams in relation to the deployment and support of the physical/virtual network infrastructure, which includes technologies such as VMWare, Linux, Windows Server, physical Servers, and enterprise storage arrays. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 11, 2019
Job Description Description Lead Reporting Analyst - ERP AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •           Organize and lead Report Design sessions as necessary; facilitate understanding of data structure and reporting tools limitations between End Users and Report Developers •           Provides technical support to business super users; escalates user problems and manages vendor tickets as appropriate; responds promptly to customer questions and provides education to customer to prevent future problems; manages communication to users on assigned tickets; provides on call support as needed •           Understands and conducts a thorough analysis of the Functional Requirements and provides solutions that are easy to maintain and support •           Provide an end-to-end ownership of the assigned objects and proactively identify issues and potential missing requirements •           Manages changes/ambiguities effectively and deliver the development objects within the stipulated time frame while maintaining quality. •           Diligently follows the department standard methodology and procedures, including change control  •           Performs effective Unit Testing and provides support for any issues identified during the test phase •           Provides estimates and visibility regarding the status of the objects and communicates with users, team members, and project manager regarding project or issue status and/or potential problems. •           Coordinates with multiple teams to ensure that the development objects are migrated and tracked across systems. •           Provide mentoring and cross-training to peers and interdependent team members. •           Participate in the remediation and unit testing effort for the PeopleSoft Upgrades. •           Create and maintain thorough and complete technical documentation as per the prescribed AHS standards. •           Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. •           Analyze new reporting tools and technologies to solve business problems •           Performance tuning of QRYs and RPTs •           Review Technical Spec and reporting code objects developed by non-IT DEPTS •           QA of reporting objects developed by IT •           Review Functional Specifications and make recommendations for acceptance •           Assist with efforts to prioritize Report Development and Enhancements •           Administer PS Query Exams •           Manages the help desk queue by assigning tickets, managing work flow and work load, and creating on-call schedules. Manages support escalations internally and externally with the software vendors as needed. •           Monitors help desk queue reports and audits documentation to ensure SLA compliance, ITSM quality and completeness. •           Mentors and guides team members in troubleshooting, testing, and supporting of PeopleSoft. •           Mentors and guides project team members in the use of PS Query •           Identifies opportunities for process improvement and automation, within IT as well as with the Shared Service Centers and Implementation Teams. •           Acts as a liaison between business users and project team; communicating appropriately and effectively with co-workers, customers, and supervisors. •           Leads large projects as assigned including identifying tasks and coordinating resources Qualifications What You'll Need: KNOWLEDGE AND SKILLS REQUIRED: •           Strong understanding of PeopleSoft application architecture, including infrastructure, database table structure and design standards •           Knowledge of database query language, e.g. SQL, and scripting experience  •           Ability to present technical solutions or research to multiple levels of users and management in a language that non-technical understand •           Understands system and industry security requirements. •           Understands standard business processes and reporting needs pertaining to one or more business area (HR, Time and Labor, Finance and/or Supply Chain) •           Strong leadership skills with a demonstrated ability to lead multiple projects, application support, and development activities. •           Outstanding critical thinking skills. Ability to anticipate potential problems, determine and implement solutions. •           Ability to analyze business needs and translate into reporting requirements •           Proven ability to work with all members of a project team, including business, technical, and management •           Excellent interpersonal skills, customer service, communication, analysis and problem solving skills required •           Extremely organized and capable of tracking, managing, and resolving many issues simultaneously. •           Proven ability to work under pressure and meet tight deadlines. •           Project Management •           Advanced verbal, written, and presentation communication skills and ability to effectively use common Microsoft Office tools (Outlook, Excel, Word, PowerPoint, and Visio) •           Familiarity with implementation applications (Stat / Phire, ServiceNow or CA Help Desk, etc.) EDUCATION AND EXPERIENCE REQUIRED: •           Bachelor's Degree in Computer/Systems Engineering, Computer Science, Informatics, or Information Systems.   •           Minimum 1 year experience PeopleSoft Enterprise 9.x  •           Minimum 6 years' experience of PeopleSoft development and/or designing reports with at least 5 of the following technologies: nVision, PeopleSoft Query, BI Publisher, SQR, Crystal Reports, or Application Engine using PeopleCode •           Experience with a Batch Scheduling tool •           Experience driving process improvements in the development cycle EDUCATION AND EXPERIENCE PREFERRED: •           Experience with Automation and Label Printing software •           Experience in a Healthcare environment   Summary: The ERP Reporting Team Lead acts as a liaison between business users and project team, and communicates appropriately and effectively with co-workers, customers, and supervisors. Reviews Functional Specifications, makes recommendations for acceptance, and assists with efforts to prioritize Report Development and Enhancements. Manages the help desk queue by assigning tickets, managing work flow and work load, and creating on-call schedules. Manages support escalations internally and externally with the software vendors as needed and administers the PS Query Exams. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 11, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Service Management: Adheres to the service management processes when executing the tasks associated with service design, service transition or service operations (e.g., change, event, problem, and incident). Acts as liaison between process owners, managers and users to validate process improvement opportunities. Ensures all parties understand ownership and accountability between service management supporting teams. Provides training on service management processes and tools. Process Area - Problem Management: Own and maintain the accuracy of the Known Error Database (KEDB) Develops and maintains Problem and error control systems. Leading the investigation of problems via root cause analysis or proactive trend analysis and monitoring. Implementing planned and preventative maintenance to minimize incidents.     Qualifications What You Will Need: Bachelor's degree in Computer Science, MIS, or BSIT or relevant experience Minimum 5 years enterprise experience in IT Service Management ITIL V3 Intermediate OSA Certification ITIL V3 Intermediate RCV Certification Job Summary: This position will be responsible for the day to day execution of Service Management processes. The Senior Analyst is the coordinator within the processes for AHS-IS. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 10, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Applies AIT structured organizational change methodology, process and tools and supports change management activities. With the assistance of the primary Organizational Change Management consultant conducts change readiness assessments, evaluates results and presents findings to the project team. Supports organizational change management strategies including Champion Team role recommendations and leads department or facility focused change initiatives. Partners with Project Managers to integrate organizational change management activities into project schedules and manage and mitigate issues and risks. Collaborates with AHS teams to determine people impacts, and supports these teams to manage resistance and ensure people readiness . Qualifications What You Will Need: B.A., B.S. in a field of study such as communication, social sciences, business, technology or healthcare related area  Microsoft Suite of Applications knowledge Excellent Communication Skills (verbal and written) Basic knowledge of facilitating organizational change efforts Ability to analyze, document and understand process impacts on people to make recommendations that meet the organizational goals of creating and sustaining change. Job Summary: The Organizational Change Management Specialist Associate has a basic knowledge of facilitating organizational change efforts, the ability to analyze, document and understand process impacts on people to make recommendations that meet the organizational goals of creating and sustaining change. Dedicated to providing support to the facility leadership and stakeholders being impacted by developing facility and department specific change management strategies, developing and implementing plans, and delivering tools and techniques to escalate speed of change adoption, mitigate resistance. Responsible for supporting leadership, champions, and impacted stakeholders' ownership of the change.  Primary responsibilities include: Applies AIT structured organizational change methodology, process and tools and supports change management activities, works with the primary Organizational Change Management consultant to conduct change readiness assessments, evaluates results and presents findings to the project team, supports organizational change management strategies including Champion Team role recommendations and leads department or facility focused change initiatives, collaborates with AHS teams to determine people impacts, and supports these teams to manage resistance and ensure people readiness, supports communication efforts, and participates in facility support through implementation, activation, go-live through post-live transition. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Ocala, FL, USA
Apr 07, 2019
Job Description Description PC Technician - Intermediate AdventHealth Information Technology Location Address:   Ocala, FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •         Install desktop hardware and software, including desktops, laptops, printers, scanners, PDAs, operating systems, and standard applications.  This includes installation and relocation of devices, as required •         Follow AHS-IS standards for devices and software, as approved and directed by the AHS-IS Senior Leadership; report any non-standard installations of software or hardware. •         Work with networking and server staff, as required, to provide proper end-user connectivity to the network, servers, and applications/systems.  •         Troubleshoot and perform preventive maintenance on any authorized Adventist Health Systems devices as requested by user. •         Enter and update Helpdesk tickets required to monitor and track all work done in End-User Computing support area. Follow and maintain necessary procedural documentation. •         Contributes to maintaining inventory and spare hardware, and related inventory records. Assists with site walk-through and audits, to ensure accurate equipment and compliance •         Provide image builds and/or modifications to Senior, Lead or manager of EUC for validation. •         Provide detailed descriptions within help desk tickets. Must include troubleshooting steps taken. Technicians may not transfer tickets to other teams without the specific steps taken to resolve the issue and the results •         Completes assigned tasks and projects within the scheduled deadlines. •         Helps fellow EUC Specialist(s), to improve teamwork, knowledge, and customer service. Take appropriate direction from Senior/Lead EUC member and/or Manager. •         Work closely with inventory and purchasing processes to support needed projects. •         Recognize roadblocks and escalate to Senior, Lead or manager of EUC for problem resolution. •         Meet the standard SLA for incident and request. •         Setup, troubleshoot and support audio and video conferences with multiple locations. •         Demonstrates a clear understanding of the responsibility matrix of the Adventist Health System Information Services Solution Center and local facility Qualifications KNOWLEDGE AND SKILLS REQUIRED : •         Internet Browsers •         Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Skype, Office 365 Suite)   •         All Current Microsoft Desktop Operating Systems •         Familiarity with Windows Active Directory & SCCM •         Familiarity with Mobile Devices •         Familiarity with Web conferencing solutions (WebEx, GoTo Meeting) •         HP Parts, A+, Network+, and/or Microsoft Certifications. Experience may be substituted for certain certifications, where appropriate •         Solves technical issues with minimal supervision •         Demonstrates effective trouble shooting and problem solving skills. •         Understanding and maintaining of Active Directory, GPOs, workstation management software as is relates to users, workstations and printers. KNOWLEDGE AND SKILLS PREFERRED: •         Healthcare •         Enterprise exposure EDUCATION AND EXPERIENCE REQUIRED : •         High School diploma or equivalent. •         1-2 years' experience in the desktop environment, troubleshooting and maintaining computer systems in a corporate environment. Ability to learn systems with little or no documentation. Continuous learning of new systems, business processes, and concepts are a must. EDUCATION AND EXPERIENCE PREFERRED: •         Associate's Degree in computer or technology related industry, preferred. LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED : •         A+ within 180 days of hire date   Summary: This position is responsible for supporting End User Computing issues.  This position provides accurate and timely support services for end user devices. This position is responsible to install and troubleshoot all end-user hardware, software and peripherals.    This position is responsible for being the direct interface to the customer on behalf of other technical teams.  May need to provide remote PC support and troubleshooting. Assists with evaluations and recommendations of vendor packages, and implements approved software.  In this position you will need to be able to lift minimum of 20 lbs and also be able to crawl under desk or other spaces in order to hook up equipment.  This is an hourly position which requires taking on-call and is essential to the job role This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 06, 2019
Job Description Description BI Administrator - Senior AdventHealth Information Technology Location Address:  Inspiration Avenue, Altamonte Springs FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •               Maintain, enhance, configure, and tune all business intelligence tools like OBIEE, QlikView, Qlik Sense, Business Objects etc. •               Analyze and apply patches, hotfixes, upgrades, and product enhancements. •               Provide security administration support with respect to users and privileges. •               Manage deployments of code through non-production and production environments. •               Monitor and troubleshoot the environment comprised of data sources, operating systems, applications, app servers, and networks. •               Creating and monitoring Usage reports. •               Documenting policies and procedures. •               Creating and tracking tickets with software vendors. •               Respond to ticket requests, following ITSM policies set at AIT. •               Provide off-hour on-call support as needed to monitor the systems. •               Engage in continuous learning in the administration of business intelligence tools such as OBIEE, QlikView, Qlik Sense and other tools decided by the organization, and data integration tools such as ODI, BO data services etc., utilizing various resources provided by AIT. •               Backup other administrators in the group in supporting other tools used by AIT. •               Develops and shares subject matter expertise/reusable assets with the team •               Participates in team projects as assigned. •               Participates in senior/departmental management meetings.   Qualifications KNOWLEDGE AND SKILLS REQUIRED : •         Knowledge of business intelligence tool architecture like OBIEE, QlikView, Qlik Sense, Business Objects etc. in •         Installation and Configuration •         Security model and adaptability including AD authentication and LDAP integration •         Migration •         Ability to logically analyze and troubleshoot problems, complete root-cause analysis and be engaged in the solutions •         Working knowledge of Windows server including PowerShell scripting •         Working knowledge of Linux / Unix based systems including scripting •         Effectively communicates verbally and in writing with appropriate AIT/AHS staff to complete projects •         Demonstrate personal accountability •         Demonstrate maintaining a high level of confidentiality KNOWLEDGE AND SKILLS PREFERRED: •         Knowledge of clinical processes and terminology. •         Knowledge of Oracle Health Foundation (OHF). •         Understanding of Cerner systems. •         Working knowledge of Linux/Unix based systems including scripting EDUCATION AND EXPERIENCE REQUIRED : •         Bachelor's degree (or foreign equivalent of Bachelor degree) or higher in Information Systems/Technology, Engineering or Computer Science. •         8+ years of experience in Information Technology. •         Prior experience installing business intelligence software on enterprise servers EDUCATION AND EXPERIENCE PREFERRED: •         Experience with creating and managing trouble tickets with software vendors •         Experience with clinical healthcare data   Summary: The senior BI Administrator will maintain, enhance, configure, and tune all business intelligence tools like OBIEE, QlikView, Qlik Sense, Business Objects and other tools as decided by the organization and apply patches, hotfixes, upgrades, and product enhancements.  Manage deployments of code through non-production and production environments. Monitor and troubleshoot the environment comprised of data sources, operating systems, applications, app servers, and networks.  Provide off-hour on-call support as needed to monitor the systems.   This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 06, 2019
Job Description Description Security Analyst - Intermediate AdventHealth Information Technology Location Address:  Inspiration Avenue, Altamonte Springs FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: Leadership and Mentoring •         Mentors clinical and business stakeholders on corporate security policies and standards and state and federal regulations. Ensures the user community understands and adheres to necessary procedures to follow security best practices. •         Creates and conducts basic training plans for internal and external stakeholders. •         Continually analyzes processes to recommend improvements for increasing efficiency, quality, and compliance. •         Responsible for representing the IAM department in various meeting formats (i.e. webex, conference calls, and face-to-face). Change and Project Management •         Designs, implements, validates and communicates changes with simple to moderate complexity with clinical, business, and information technology application/system owners, vendors and stakeholders according to ITSM processes, procedure and service level agreements. •         Develops and maintains system design documentation and outlines build steps using appropriate tools. •         Leads simple to moderately complex projects, including formal project methodologies and development or changes to project scopes, schedules and resources. •         Communicates project status and progress to project stakeholders, project managers and supervisor in an accurate and timely manner. •         Completes projects on time within approved project scope and timeline. •         Performs post project implementation self-review (lessons learned) and identifies areas for improvement. Service Delivery and Operational Support •         Provides operational support for application security requests, incidents, and problems; accurately and efficiently resolving for customers according to ITSM and department processes, procedures and service level and operating level agreements. •         Uses independent judgement to evaluate an adequate priority is applied to requests or incidents based on impact to patient safety or revenue.  Analyst uses data collection methods, analysis, experience and judgment for this evaluation.  This includes identification of major incidents and participation in resolution. •         Participates in on-call rotation for afterhours support and makes self-available to peers to provide needed assistance even if not on-call.  In order to support and maintain the technology systems and services in our hospitals, AIT employees must have the ability to receive calls and text messages 24 hours a day, seven days per week. •         Ensures that interface and follow up with client is completed in a timely, courteous and professional manner at all times.  Responsive to client needs and works with client in a collaborative, service and solutions oriented manner. •         Responsible for formally reporting any known or suspected security incidents that may adversely breach compliance with AHS security policies or standards, with recommendations for alternative solutions.  •         Provides support for solution implementation, activation, upgrades and post-live support.   Access Fulfillment and Governance •         Implements standardized processes and procedures for requesting, approving and providing access to and removal from targeted AIT enterprise applications.  •         Provisions access using automated and manual processes with accuracy and efficiency. •         Uses independent judgement to ensure access requests are compliant with AIT and AHS Corporate policies, standard and access models.  Manages requests for access to insure appropriate approvals and least privilege access, balancing business and security requirements.  This include access which can be provisioned to personnel who share facility, department, job code, and/or personnel attributes (i.e. supervisor level, employee type).  This also includes access which must be provisioned specific to the individual personnel, which may require additional training and approvals. •         Responsible for proactively analyzing and fulfilling access mapping, exception changes, and/or access provisioning as needed based on reports of personnel future dated hires, changes and terminations with Human Resources, Medical Staff Services, or other business stakeholders.  Coordinates communication needed to align IAM Department actions and prevent access issues to end users. •         Analyzes planned facilities or department service additions or changes to ensure provisioned access continuity and role based access control compliance.    •         Recommends improvements to employee and non-employee onboarding and off boarding processes, in compliance with AIT and AHS Corporate security policies and standards. Monitoring and Reporting •         Participates in Application and Meaningful Use Risk Assessments, representing IAM Department for Access Control. •         Monitors automated and manual access control reports, investigating and remediating any discrepancies. •         Reports and coordinates data collection for security incident investigations. Qualifications KNOWLEDGE AND SKILLS REQUIRED: •         Advanced knowledge of methods of access control to applications/systems, including role-based, rule-based, attribute-based, and management of exceptions. •         Supported at least three or more security platforms using various user interfaces. •         Aptitude to quickly learn new systems with little or no documentation. Continuous learning of new systems, business processes and concepts. •         Proficient in Microsoft operating system and Office suite. •         Strong interpersonal skills with a positive and enthusiastic "can do" attitude. •         Comfortable working independently with general direction. •         Works well with people of varying levels of technical abilities. •         Excellent change management skills including troubleshooting, testing and quality assurance •         Strong oral and written communication, and time management skills. •         Create, maintain and communicate organized, complex documentation. •         Fundamental knowledge of programming and/or query languages. •         General awareness of security risk assessment process requirements. •           •         Proficiency in the utilization of technical or application tools to support security design, development, auditing, reporting and support processes. •         Applies best practice techniques in troubleshooting, testing, and quality assurance. •         Knowledge of project management methodology. This will include all aspects such as stakeholder meetings, meeting minutes, business analysis, project planning, training, and implementation. •         Ability to travel occasionally as needed to support project implementation and assist with assessment of local workflow processes as needed. KNOWLEDGE AND SKILLS PREFERRED: •         Application security training in team specific software such as an (Electronic Medical Record) EMR solution (i.e. Cerner), Enterprise Resource Planning (ERP) solution (i.e. PeopleSoft), or major system architecture. •         Security requirements specific to Healthcare including HIPAA and HITECH and associated Risk Assessments. •         Security frameworks including HITRUST, ISO, NIST, or COBIT. •         Healthcare clinical or business knowledge such as inpatient or physician practice, human resources, finance and/or supply chain. EDUCATION AND EXPERIENCE REQUIRED: •         Bachelor's degree in a related field with 1+ year experience OR •         Associate's degree in related field required with 2+ year experience working in healthcare and/or technical support with experience in rapidly shifting procedures and processes OR •         High School Diploma with a minimum of 4 years' experience in Information Technology. •         2+ years' experience in security account administration, access control design and/or build experience •         2+ years' experience in Office 2010 or newer EDUCATION AND EXPERIENCE PREFERRED: •         Bachelor's or Master's degree in a related field. •         2+ years of design and configuration experience in Microsoft Active Directory, an EMR solution (i.e. Cerner), an ERP solution (i.e. PeopleSoft), or major system architecture. •         2+ experience with account provisioning (i.e. Microsoft Active Directory, multiple clinical/financial/business applications) and access request operations tasks experience. LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: •         Industry recognized Security certification such as Security +, CISA, CISM or CISSP   Summary: Analyst IT Access Management Associate, under the general direction of (Dept Team Supervisor and/or Manager), performs responsibilities of design, configuration, implementation, operations and monitoring of access control processes across all targeted clinical and business systems to ensure the protection of Adventist Health System data assets, protected health information (PHI) and all forms of personal identifiable information (PII). Responsible for the secure operation, reliability and integrity of centralized access control administration across multiple application platforms. Demonstrates technical proficiency and is knowledgeable in the area of access control processes, standards, guidelines, security policies and procedures. Participates in access control projects, provides customer service and end-user support, including understanding and articulating customer needs using independent judgement. Maintains competence in IT Security concepts; business analysis; procedures; information systems auditing and reporting; project management and quality assurance processes.  Facilitates discussions, which may involve conflict, while maintaining composure. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Orlando, FL, USA
Apr 05, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Directs activities of AHS-IS Regional Informatics Managers to facilitate clinical informatics at all AHS-IS hospitals, promoting clinical information system optimization to facilitate patient care Provides a leadership role in defining and communicating best practice of clinical information system use by AHS clinicians and non-direct care staff Works collaboratively with professionals from Adventist Health System Information Systems, Office of Clinical Effectiveness, hospital leadership and other corporate groups to enhance clinical systems in support of excellence in patient care, clinical transformation, and establishment of best practice Qualifications What You Will Need: Master's degree (MS Informatics, MS Nursing, MS Healthcare, MBA) or equivalent work experience Nursing Degree (RN) Completion of one professional certification within three years and maintenance of certification thereafter if applicable. 3-5+ years' experience with clinical/technical EMR system application implementation   Job Summary: The Senior Clinical Informatics Manager will report directly to the Director of Clinical Informatics, System Optimization, & Functionality. The Senior Clinical Informatics Manager will provide clinical leadership for a comprehensive informatics program with a primary focus on clinical best practice and administration in support of interdisciplinary patient focused care. The position includes management of clinical informatics personnel overseeing the Regional Clinical Informatics Managers (RCIM). This position will be responsible for developing strategic clinical informatics plans and serves as a champion for complex clinical projects and systems that supports efficiency and effectiveness for end users, with the primary goal of advancing evidence based practice. Will actively participate in Committees that oversee clinical content development, process redesign and implementation support in collaboration with the Office of Clinical Effectiveness, as well as where requested in the regional facilities. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Apr 05, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address: 902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Analyze operational requirements and system capabilities to propose effective solutions. Develops system design, including functional specifications, and implements strategies based upon the analysis of specific operational needs. Analyzes business and user needs and documents business requirements at a beginner level. The Revenue Cycle Analyst works with moderate supervision on projects of low to moderate complexity. Complete application configuration changes. Obtain change control sign off. Configures application changes according to standards. Document application changes, testing plans, testing results and project requirements in the AIT Revenue and Administrative Systems approved tool for Knowledge Management. Test configuration and workflow changes. Develop test scripts. Performs unit, system, and integration testing per standards and documents outcome. Qualifications What You Will Need: Associate's degree in Healthcare, IT, Computer Science, or related field OR 0-1 years' experience evaluating and analyzing revenue cycle systems features and functionality for problem solving or equivalent work experience Knowledge of software development, revenue cycle systems implementation and systems development lifecycle. Displays strong customer service skills. Strong interpersonal and teamwork skills. Job Summary: The Revenue Cycle Analyst - Associate works under moderate supervision on projects of low to moderate complexity assisting with identifying ways that revenue cycle technology improves workflow.  Assists with analysis, design, configuration, testing, and implementation as well as application support, troubleshooting, and issue resolution.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Tarpon Springs, FL, USA
Apr 04, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Promotes clinical information system optimization exhibited by: Serves as liaison between the hospital and enterprise-wide teams. Identifies significant process issues, shares findings with enterprise-wide teams.   Serves as an internal consultant to optimize workflow processes related to information management Provides a leadership role in defining and communicating best practice of enterprise-wide system use by facility clinicians and non-direct care staff Facilitates assessment of workflow processes before, during, and after system implementation. Works closely with Regional Leadership to deliver quality systems to hospitals by facilitating system issue resolution. Communicates with facility Clinical Informatics Leads to coordinate enterprise-wide system activities. Collects and shares information to develop teamwork and strengthen relationships. Qualifications What You Will Need: Registered Nurse Master's Degree or 5-7 years of related professional experience Five or more years of related clinical experience and clinical leadership experience. 5 years of experience with information systems, clinical software, and other computer applications. Active Registered Nurse License Job Summary: As a converging point person for people, process, and technology, the Regional Clinical Informatics Manager has a leadership role in Transforming Clinical Care, maximizing the benefits of information systems within AHS-IS while coordinating the regional clinical informatics for assigned facilities. Leads efforts to optimize people's use of clinical information technology and identify opportunities for clinical process improvement. Acts as a key contributor working in collaboration with professionals on enterprise-wide clinical informatics projects. Collaborates to enhance clinical systems in support of excellence in patient care, clinical transformation and establishment of best practices. Communicates findings and provides recommendations to facility leadership and Executive Team.      This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Mar 31, 2019
Job Description Description Technical Analyst - Intermediate AdventHealth Information Technology Location Address:  Inspiration Avenue, Altamonte Springs FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •               Participates in the technology risk assessment process by: •               Assisting in the development and maintenance of a technology risk assessment questionnaire through regular industry research as well as collaboration with all relevant technology teams •               Reviewing vendor responses to risk assessment questionnaires •               Identifying areas of potential technology risk •               Confirming the existence of technology risk by assessing solution components against defined technology standards, best practices, and/or architectural frameworks •               Documenting confirmed technology risk following standard risk identification and classification practices •               Negotiating with solution vendors to obtain contractual commitments to mitigate all identified technology risk within a defined timeframe •               Providing clear written and verbal communication to relevant stakeholders regarding the level of risk that the organization will incur if unmitigated technology risks are accepted •               Contributing to peer review processes to ensure the effectiveness of completed risk assessments •               Assisting in policy exemption processes when necessary •               Contributing to regular process improvements and service measurement actions   •               Maintains a general understanding of technology standards and architectures used throughout the organization and provides an overview of the technology environment as needed •               Proactively notifies relevant technology teams of identified technology trends that solution vendors are adopting within their solutions Qualifications KNOWLEDGE AND SKILLS REQUIRED : •         Knowledge technology infrastructure and operations industry best practices •         Knowledge of major software components of .NET, Java, XML, C++, Linux, AIX, Windows, and relational databases (i.e. DB2, Oracle, or SQL) •         Knowledge of major infrastructure components (Network, Storage, Server) •         Effective verbal and written communication skills •         Ability to work directly with vendors and other business partners to overcome solution deficiencies or deviations from organization technology standards KNOWLEDGE AND SKILLS PREFERRED: •         Knowledge of organizational technology standards and best practices EDUCATION AND EXPERIENCE REQUIRED : •         Associates degree in Computer Science, Information Technology, or related field, OR two years of systems engineering, administration, and/or support experience   EDUCATION AND EXPERIENCE PREFERRED: •         Experience in evaluation vendor provided material against defined technology standards •         Experience in research and analysis •         Experience writing various forms of documentation   Summary: The Analyst Technical Intermediate will safeguard information system assets by analyzing proposed solutions against defined organizational technology standards, architectural frameworks, and industry best practices. The Analyst Technical Intermediate provides technology risk guidance and oversight, acts as a point of contact for all relevant services, and serves as an expert in the identification and mitigation of technology risk.  The Analyst Technical Intermediate actively delivers outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.  This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Mar 30, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Analyzes operational requirements and system capabilities to propose effective solutions.  Utilizes data to baseline and drive solution outcome.  Assesses functionality, feasibility, impact to workflow, and compliance to standards. Assists with designs of changes needed to the application in line with agreed SOPs and Work Instructions.  Designs, documents, and articulates technical specifications.  Develops configuration, tests, and implementation plans.  Prepares design specification and obtains operational Design approval. Assists with application configuration changes.  Obtains MIS Change Control signoff.  Configures application changes according to standards.  Documents application changes. Tests configuration and workflow changes.  Develops test scripts.  Performs unit, system, and integration testing per standards and documents outcome.  Qualifications What You Will Need: Associate's degree in Computer Science, Information Technology, or related field, OR equivalent experience in healthcare or healthcare IT Job Summary: The Research Informatics Specialist - Associate works under moderate supervision on projects of low to moderate complexity assisting with identifying ways for technology to improve research capabilities.  Assists with analysis, design, configuration, testing, implementation as well as application support, performing troubleshooting, and issue resolution.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.     This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Mar 27, 2019
Job Description Description Position Title AdventHealth Information Technology Location Address:  902 Inspiration Avenue, Altamonte Springs, Florida 32714 Top Reasons To Work At AdventHealth Corporate Great benefits Immediate Health Insurance Coverage Career growth and advancement potential Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday You Will Be Responsible For: Demonstrates advanced functional knowledge of one of the following applications: PowerChart, FirstNet, PowerNote 2G, PowerNote ED, PowerChart Maternity, Infection Control Module, eQuality Module, Care Manager, Care Compass, ESH, Bedrock Tools, Powerforms, iView, Clairvia, DCPtools, Content manager, or other EMR application Serves as a contributing member of the clinical applications, dedicated to the development of electronic documentation solutions that support clinical workflow and practice and align with the current best practice standards. Demonstrates knowledge of processes within the facility department.  Qualifications What You Will Need: Experience:  2-3+ years' experience with clinical/technical system application/implementations required.(Cerner application experience preferred) Nursing Degree (AS, Diploma, B.A., B.S. or commensurate experience). Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations Maintain active professional nursing license. Completion of one professional certification within three years and maintenance of certification thereafter if applicable. Job Summary: The Clinical Information Systems Analyst Nurse Intermediate has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems.  They are dedicated to providing a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients' experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain clinical applications and other associated systems.   The Clinical Information Systems Analyst Intermediate must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of clinical practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of clinical workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.   This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System Altamonte Springs, FL, USA
Mar 27, 2019
Job Description Description Integration Analyst - Senior AdventHealth Information Technology Location Address:  Inspiration Avenue, Altamonte Springs FL Top Reasons To Work At AdventHealth Corporate •         Great benefits •         Immediate Health Insurance Coverage •         Career growth and advancement potential •         Award-winning IT Department Work Hours/Shift: Full-Time, Monday - Friday   You Will Be Responsible For: •               Provides technical guidance and oversight.  Leads team members in problem analysis and issue resolution.  Manages projects through the entire software development life cycle.  Recommends improvements to processes, technology, and interfaces that improve the effectiveness of the team and the integration engine. •               Analyzes requirements and creates specification. Gathers and documents interface project requirements.  Analyzes current interface functionality.  Analyzes project requirements to understand scope of interface work.  Analyzes impact of future design decisions on interfaces.  Reads, comprehends, and creates technical specifications and technical documentation. •               Designs changes and enhancements to interfaces.  Designs routing, mapping, and scripting logic for interfaces.  Diagrams high-level and detailed interface designs.  Creates detailed conformance documents for interfaces. •               Develops integration solutions. Develops interfaces using the appropriate standard or protocol (such as: HL7, CCD, XML, X12, FTP, or other interoperability standards and protocols) according to the documented specifications for complex projects.  Codes interface logic using programming and scripting languages (such as: TCL, Korn shell, CCL, or other appropriate languages).  Effectively uses interface engines (such as: Cloverleaf, Open Engine, or other comparable systems) to support AHS's interoperability projects with Cerner or other systems. •               Executes testing and creates associated documentation.  Coordinates, plans, and executes unit or system testing of interfaces.  As required, prepares project documentation for Quality Assurance.  Participates in the Quality Assurance testing process and fixes interface issues found during testing. •               Plans and implements interface changes.  Performs peer review of production migration prior to interface implementation.  Attends change control meetings to represent any changes affecting interfaces.  Creates detailed implementation plan and implements approved integration changes into production. •               Plans, tracks, communicates, and escalates project issues in order to seek resolution.  Plans and executes interface project steps to meet set deadlines.  Tracks interface resource progress.  Provides accurate and timely status to team lead and management, escalating roadblocks as necessary.  Coordinates and drives interface meetings with external teams and vendors.  Manages interface project issues to seek resolution. •               Troubleshoots and resolves issues, escalates if necessary. •               Performs other duties as assigned or directed to ensure smooth and efficient operation of the AIT department and in order to comply with AHS policy and procedures. •               Able to work independently, with minimal supervision, under the direction and support of the Lead or Manager •               Mentor and train team members, as needed •               Participate in on-call rotation providing 24 X 7 support Qualifications KNOWLEDGE AND SKILLS REQUIRED : •         Ability to logically read and comprehend technical and/or functional manuals and instructions •         Research and analysis skills to design new interface architecture or enhance existing interface architecture for complex solutions •         Knowledge of HL7 standards •         Knowledge of scripting languages (such as TCL, Korn Shell, or comparable) •         Knowledge of interface engines and their architecture (such as Cloverleaf, Cerner Open Engine, or comparable interface engine) •         Ability to determine issue impact and resolve complex issues in stressful situations EDUCATION AND EXPERIENCE REQUIRED : •         Bachelor's or Master's degree in a field of study such as Computer Science, Information Technology, or related field, OR equivalent IT work experience •         5-7 years of programming/systems analysis experience with emphasis in applications and systems architectural design and development - database and middleware technologies is preferred •         4-6+ years of systems integration or HL7 interface development experience (such as designing, building, programming, installing and supporting HL7 interfaces) •         Experience coordinating and managing competing priorities and issues to facilitate appropriate client support and escalation of issues •         Integration development experience (such as mapping, scripting, connectivity, and configuration) •         Troubleshooting experience •         Experience providing technical oversight for complex projects through project life cycle •         Experience mentoring and training Integration team members •         Experience leading and working on multiple complex projects concurrently EDUCATION AND EXPERIENCE PREFERRED: •         Experience with Cerner, SQL, HL7, Linux or UNIX, Scripting Languages (TCL, Korn shell, or comparable), CCD or CDA, Cerner Open Engine, CCL or Discern Explorer, Relational Database, or HL7 v2.x •         Cerner Interface Manager Experience with healthcare operations •         Experience in programming and problem analysis •         Experience with interface on-call support LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: •         Cloverleaf Level 2 Certified •         Open Port; Open Engine Certification   Summary: The Senior Integration Analyst applies practical knowledge of integration to design and develop integration solutions of moderate to high complexity, providing technical guidance and oversight and acting as a point of escalation and technical expert.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.