Kaiser Permanente

Founded in 1945, Kaiser Permanente is one of the nation’s largest not-for-profit health plans, serving 11.8 million members, with headquarters in Oakland, California. It comprises:

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Kaiser Permanente Walnut Creek, CA, USA
Feb 17, 2019
Description: The Sr. Talent Acquisitions Systems Analyst is responsible for reviewing and analyzing existing systems and processes. Articulates interrelationships and recasts business flow into system specifications. Conducts gap analyses to document discrepancies between business requirements and system capabilities. May develop project plans and ensure plan adherence. As system development progresses, may have input into reporting requirements/report development, user interfaces, and coordinates or conducts UAT and the final evaluation of the system solution. Serves as liaison between line business (client) and the IT organization. Responsible for analyzing and implementing applicant tracking system changes to support Talent Acquisition business process changes. ** Location can be any Kaiser Permanente region ** Essential Functions: - Requirements definition and analysis: collects and researches specific client requirements for projects, identifies system requirements, gathers workflow data and basic system specifications. Recommends alternatives when appropriate. - Project planning and execution: participates in project management process, including participating in project meetings. May document issues, action items, user requirements, or deliverables from project meetings. Performs a variety of project related activities, including analysis or preparation of documentation and presentations. Accomplishes all work within established methodologies and standards. - Business User/Owner Application Support: Provides 2nd and 3rd tier application support for assigned application(s). Monitors production batch and ad hoc jobs as required to ensure proper functioning and completion of business operations. Researches and resolves technical and functional issues according to defined prioritization/severity scheme. Influences client and gains commitment to changes required. - Account Management: Manages relationships with assigned customers/internal clients. - Business and Process Improvement: Identifies opportunities for business or process improvement; makes associated recommendations and implements as appropriate. Basic Qualifications: Experience - Minimum five (5) years of related professional experience. Education - Bachelor's degree, OR four (4) years of experience in a directly related field. - High School Diploma or General Education Development (GED) required. License, Certification, Registration - N/A Additional Requirements: - Complete understanding and application of concepts, techniques and standards in general business analysis, as well as IT principles and practices. Skills required: - Analysis/documentation of processes, methods, solutions, etc. - Interpretive - translates business processes and requirements into system specifications. - Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: - Minimum eight (8) years of directly related experience - Must have hands on system configuration experience with Taleo Recruiting Enterprise Edition version 15 and above - Experience working on large scale SaaS deployment projects - Knowledge of Oracle HCM, specifically as it relates to integrating with Taleo - Experience managing all aspects of a project lifecycle - Experience supporting a CRM - Taleo Certification Primary Location: California,Walnut Creek,501 Lennon Lane 501 Lennon Ln. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:30 AM Working Hours End: 5:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Department: National HR Employee Services Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente San Francisco, CA, USA
Feb 16, 2019
Description: This individual level contributor is primarily responsible for adhering to a project plan, working with internal customers, third party vendors and senior management. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Assists with project financials by monitoring financial aspects for assigned project initiatives. Monitors project performance (e.g., on time, on budget, within scope and with quality) against plan under the guidance of a Senior Project Manager. Assists with project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. Follows established processes and policies (e.g. SDLC including domain standards, Kaiser standards). Allocates resources, establishes schedules, and makes task assignments. Manages the work of project teams with guidance from a more senior Project Manager. Assists with the management of project sub-teams by ensuring assignment and tracking of tasks for team members. Promotes project vision and objectives with project team. Supports the management and proactive mitigation of project issues and risks by assisting in the analysis and resolution of trigger events. Supports the compliance of project plans by following policies and procedures. Provides ongoing support to project personnel by regularly communicating with project team members to ensure schedule data and changes are accurately interpreted and accounted for. Works closely with key stakeholders. Provides real-time updates to Project Managers regarding scheduling conflicts and budget disparities. Requests internal or external resources to support completion of project activities and changes in schedule, scope, and budget. Minimum Qualifications: Minimum one (1) year experience working on project(s) involving the implementation of project life cycle methodologies (e.g., SDLC, process management, organizational change). Bachelor's degree in Business Administration, Computer Science, MIS or related field and Minimum two (2) years experience in project planning and coordination. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: One (1) year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions. Three (3) years experience in business analysis. One (1) year experience working in a large matrixed organization. Two (2) years experience in software or system testing. Two (2) years experience in IT infrastructure and operations. Two (2) years experience working with Microsoft Project. Project Management Professional (PMP) or equivalent project/program management certification. Primary Location: California,San Francisco,San Francisco 4131 Geary Medical Offices 4131 Gear Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:30 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: Project Program Management Department: TPMG Administration Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 16, 2019
Description: This senior management level employee is responsible for providing overall direction for the translation of business requirements and functional specifications into logical program designs and has responsibility for setting the application development and support strategy for multiple application portfolios, while providing direction and support to teams through all software development lifecycle phases. Essential Responsibilities: Directs the operations of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy. Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and developing high potential employees for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations align with and drive business objectives and results. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Ensures the provision of appropriate resources to address systems' incident support and troubleshooting. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Directs and oversees technical teams in the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions by building and maintaining partnerships with Business Analyst and IT leadership to ensure team members understand business needs and functional specifications. Oversees the management of multiple application portfolios and/or provides resources in support of those portfolios by leveraging partnerships with IT teams (for example, Operations, Infrastructure, Architecture, Quality Assurance, Business Analysts), vendors, and business leaders to ensure adherence of written code to company standards. Oversees efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Provides oversight throughout the release schedule of business and enterprise software solutions to ensure successful deployment. Ensures appropriate guidance and mentoring is provided to other technical resources in the application development process. Oversees the technical management of vendors (e.g., offshore, application, service). Directs teams through all software development lifecycle phases by ensuring that teams understand and adhere to company methodology, policies, standards, and controls. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Oversees the development, configuration, and modification of integrated business and/or enterprise application solutions by providing leadership in the design and coding of component-based applications. Oversees the management of resource requirements throughout the PLC. Directs and oversees the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Bachelor's degree in Business Administration, Computer Science, CIS, Engineering, or related field and Minimum twelve (12) years experience in corporate management, project management, IT consulting, or related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: Four (4) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above) Three (3) years experience overseeing vendor relationships. Master's degree in Business Administration, Computer Science, CIS, or related field. Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Director/Senior Director Job Category: Information Technology Specialty: IT ENG Applications Department: CTO CAS Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Lake Oswego, OR, USA
Feb 16, 2019
Description: In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate. Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains. Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions. Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains. Maps current state against future state processes. Identifies the impact of requirements on upstream and downstream solution components. Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains. Identifies and validates value gaps and opportunities for process enhancements or efficiencies. Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions. Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design. Participates in evaluating third-party vendors as directed. Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains. Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: Bachelor's degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: Two (2) years experience in software or system testing across multiple IT environments. Two (2) years software or application development experience. Two (2) years experience in asset management. Three (3) years experience working for a health care organization Three (3) years experience working for an IT organization Two (2) years experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions. Two (2) years in a leadership role working with project or technical teams. Two (2) years experience in business case development and analysis Two (2) years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above) Four (4) years consulting experience in health plan administration. Three (3) years experience in solutioning process/service metrics and reporting. Experience in implementing new business processes or driving end user workflow changes within an enterprise. Master's degree in Business Administration, Computer Science, CIS or related field Certified Business Analyst Professional (CBAP) or other comparable business analyst or IT consulting certification Primary Location: Oregon,Lake Oswego,5800 Meadows 5800 SW Meadows Rd. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:00 AM Working Hours End: 4:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: IT Consulting Department: Solution Design Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pasadena, CA, USA
Feb 16, 2019
Description: This senior management level position is primarily responsible for providing guidance to project teams and managing technical direction across technical solutions and IT systems. Essential Responsibilities: Directs the operations of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy. Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and developing high potential employees for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations align with and drive business objectives and results. Oversees the development of requirements, for process or system solutions spanning multiple business domains by consulting with stakeholders and directing IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). Directs the management of business requirements to meet business, functional, and non-functional requirements (for example, SMART). Assesses the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions. Oversees and takes accountability for the solution design process by ensuring solutions are aligned with business strategies, operational work flow, established budgets, and vendor service level agreements. Oversees the implementation of and adherence to standardized tools, templates, and processes to support continuous process improvement across business domains. Communicates lessons learned and feedback to consulting teams, senior leadership, and the larger IT consulting community. Empowers IT consultant teams to identify sustainable best practices which align with the strategic and tactical goals of cross-functional business units. Oversees partnerships between IT consultants, Program/Project Managers, and other IT planning leaders to drive workforce planning efforts. Determines if the necessary skills and knowledge required to meet ongoing and changing business demands exists across business or technical domains, and ensures skill and knowledge gaps are closed through talent development and outsourcing as appropriate. Approves and directs additional staff augmentation through managed service agreements as needed. Develops the functional model for managing capacity and demand for IT Consultant resources across business functions. Oversees budgets and capital planning across departments and annual business cycle levels. Minimum Qualifications: Minimum six (6) years supervisory experience. Minimum five (5) years managing operating budgets and/or project financials. Bachelor's degree in Business Administration, Computer Science, CIS or related field and Minimum twelve (12) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: Five (5) years experience working for an IT organization Five (5) years experience overseeing projects or programs requiring the integration of cross-functional technology and/or business solutions. Four (4) years experience overseeing the development and management of vendor relationships. Six (6) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above). Master's degree in Business Administration, Computer Science, CIS or related field. Primary Location: California,Pasadena,Green Street/IDS 99 S. Oakland Ave. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Director/Senior Director Job Category: Information Technology Specialty: IT Consulting Department: Sr Dir IT Consulting Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 16, 2019
Description: In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate. Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains. Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions. Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains. Maps current state against future state processes. Identifies the impact of requirements on upstream and downstream solution components. Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains. Identifies and validates value gaps and opportunities for process enhancements or efficiencies. Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions. Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design. Participates in evaluating third-party vendors as directed. Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains. Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: Bachelor's degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: Two (2) years software or application development experience. One (1) year experience in health care device integration. Three (3) years experience working for an IT organization Two (2) years experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions. Two (2) years experience in workflow analysis, including the use of modeling software (e.g., Visio). Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: IT Consulting Department: CDTS ADS Data Services Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 16, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.  Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: Infrastructure Management Group (IMG) provides technology, systems architecture, and information security services across Kaiser Permanente's hospitals, medical groups, and insurance operations. IMG delivers IT as a Service (ITaaS) that is innovative, efficient, and high-value. Internship Project: Developing tools and processes to help business analytics and cost estimation tools, reporting functions. Basic Qualifications: Experience - N/A Education - High School Diploma or General Education Development (GED) required. - Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above - Advanced analytical and problem-solving skills - Proven ability to build effective working relationships as well as strong interpersonal skills - Excellent verbal and written communication skills - Ability to learn quickly and experience producing high quality work in short periods of time. Desired Skill Set: - Analytical concepts and principles. - Familiarity of commonly used application development programming languages such as: o .Net o Java etc Desired Majors: - Computer science - BIS/MIS - Business Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building C 4480 Hacienda Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:30 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: IMG Operations Analysis Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 16, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.  Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: Technology Risk Office (TRO) is Kaiser Permanente-s central technology risk function. TRO is responsible for maintaining overall data security at Kaiser Permanente, managing technology risk and ensuring compliance in the IT space. Internship Project: Intern will assist with the cyber security life-cycle management team, which handles requests related to cyber security assessment engagement to remediation efforts. Basic Qualifications: Experience - N/A Education - High School Diploma or General Education Development (GED) required. - Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above - Advanced analytical and problem-solving skills - Proven ability to build effective working relationships as well as strong interpersonal skills - Excellent verbal and written communication skills - Ability to learn quickly and experience producing high quality work in short periods of time. Desired Skill Set: Technical background but with strong business acumen. Our team interfaces with business contacts often, so we need someone who can understand technology components but also work with business partners who are not familiar with cyber security processes. - Visio - MS Project - Tableau - Salesforce Desired Majors: - Computer science - Communications - Engineering Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: Technology Risk Office Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Renton, WA, USA
Feb 16, 2019
Description: This managing level position is business leader that is responsible for the development, tracking, maintenance, and reporting of performance metrics (for example, data quality, customer metrics, financials). The role oversees the delivery of analytics to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements, as well as the resolution of problems in technology and business solutions. This position provides senior leadership with information on trends and legislative changes in healthcare technology and information systems and consults with various departments and IT managers to ensure to ensure general security-physical, infrastructure, network, application controls are in place, and to influence and establish cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications. Essential Responsibilities: Directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies. Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business objectives and results. Forecasts business's future technical and operational information needs. Partners with Executive Leadership to develop and define the technology strategy. Aligns strategic plans with business unit and KP's national and regional strategies. Directs the analysis of region-wide, complex information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment. Oversees the implementation of cross-initiative technology or business process integration plans. Provides leadership through functioning as the key liaison and/or escalation point for business system, data, and/or process initiatives. Consults on inter- and/or intra-regional systems and business process activities. Provides leadership in the development of cross-organizational relationships in support of the department's objectives to address business and/or technology issues. Consults on the integration of application systems regarding their operational and training implications. Provides strategic direction and serves as a liaison to ensure technology or process owners have access to the required information and training for effective system or process operations. Negotiates agreements on deliverable due dates, requirements, and resources with leadership. Develops, prepares, and utilizes reports to track operational performance across the full system lifecycle within and across business functions or areas. Oversees the development and implementation of effective resource (for example, associates, vendors, infrastructure) capacity planning, demand management, and workforce planning. Develops, tracks, and oversees annual IT staffing, purchasing and operations, and capital budgets. Ensures the development, tracking, maintenance, and reporting of performance metrics (for example, data quality, customer metrics, financials). Reviews and leverages summary performance metrics and outcomes to drive ongoing operational changes and improvements. Oversees the delivery of analytics to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements. Oversees and/or ensures departmental support in the development, implementation, and the maintenance of a comprehensive and integrated data quality improvement and training program. Oversees the resolution of problems in technology and business solutions. Provides senior leadership with local, national, and international trends and legislative changes in healthcare technology and information systems. Oversees technologies, systems solution design, data, and metrics to ensure alignment with the organization's vision, goals and objectives. Ensures alignment, coordination and appropriate representation with other National Initiatives. Oversees the preparation of source documents and technical/business manuals and enforces the use of established and documented IT processes, tools, and best practices. Consults with departments and IT managers to ensure general security-physical, infrastructure, network, application controls are in place. Provides consultation and serves as a liaison to departments and IT managers to ensure business continuity and disaster recovery-procedures and infrastructure procedures are in place. Partners with departments and IT managers to influence and establish cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications. Ensures departments maintain a knowledge repository of current technology and business processes. Reviews and summarizes research on topics related to technology and business initiatives for leadership and other key stakeholders. Minimum Qualifications: Minimum three (3) years management experience. Minimum two (2) years managing operating or capital budgets. Bachelor's degree in Business Administration, CIS, Mathematics, or related field and Minimum twelve (12) years experience in business operations, IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: Four (4) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above). Five (5) years experience working for a health care organization. Three (3) years experience overseeing projects or programs requiring the integration of cross-functional technology and/or business solutions. Primary Location: Washington,Renton,Renton Administration - Rainier 2715 Naches Ave. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Director/Senior Director Job Category: Information Technology Specialty: IT Business Operations Department: Information Technology Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 16, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply. Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: Application Services Group provides unified application support services across IT, supporting the maintenance and operation of applications after they are in production. Internship Project: IT Process automation, conversational AI, Machine learning related projects. Basic Qualifications: Experience - N/A Education - Bachelor's degree required. - Pursuing a graduate degree or have completed a graduate program from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above. - Advanced analytical and problem-solving skills. - Proven ability to build effective working relationships as well as strong interpersonal skills. - Excellent verbal and written communication skills. - Ability to learn quickly and experience producing high quality work in short periods of time. Desired Skill Set: - Computer science - Experience in automation/AI preferred Desired Majors: Computer science Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building F 5810 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: ASG CSAS OP ENG SVC Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Los Angeles, CA, USA
Feb 16, 2019
Description: Under general supervision, this position exists to assist the organization in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing and reporting data.  This position functions both as consultant and as a high-level SAS programmer. Essential Responsibilities: Designs and enhances databases. Designs menu systems that are effective and user-friendly. Develops reports with accurate, easy to read, useful information. Designs and generates tracking and monitoring tools. Participates in the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation. Builds and maintains complex statistical SAS routines using macros, vendor software, and software written by self and others. Tests and maintains data integrity across multiple databases (internal SAS, DB2, VSAM; external: Adobe, Excel, SAS parsing routines, COBOL). Builds sophisticated statistical models and forecasting tools using these databases. Defines and frames complex multi-dimensional healthcare issues and develops time tables/processes for decision making. Translates needs, issues, and ideas into effective strategies and action plans. Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented. Develops creative alternative solutions. Works closely with IT and outside partners (and physicians for SCPMG departments). May coordinate team/project activities and schedules. May assist in the determination of goals and priorities with team, clients, or project management sponsors. May provide leadership to multi-disciplinary project teams. Communicates results/recommendations to project sponsors, clients, and various senior level audiences (including physicians for SCPMG departments). Basic Qualifications: Experience N/A. Education Bachelor of Arts degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or four (4) years of experience in a directly related field required. High School Diploma or General Education Development (GED) required. License, Certification, Registration N/A. Additional Requirements: Experience with analytical manipulation and interpretation of large databases required. Broad familiarity with medical practices, especially population management and process and outcomes measurement preferred. Knowledge of JCL strongly preferred. Microsoft Office skills preferred. Very strong analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team. Ability to express complex analytical and technical information to senior management or to audiences with clinical training. Must be an independent self-starter. Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: Minimum three (3) years programming in SAS, R, SQL, Python or equivalent preferred. Minimum three (3) years of related analytical consulting experience, healthcare experience preferred. Experience with SQL, macros, AF, and SASGRAPH, PROC Report and statistical procedures in SAS preferred. Project management experience strongly preferred. Experience with MVS/TSO operating systems preferred. Master's degree preferred. Primary Location: California,Los Angeles,Regional Service Center 4580 Electronics Pl. Scheduled Weekly Hours: 40 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Department: Vision Essentials Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Lake Oswego, OR, USA
Feb 16, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.  Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: The Health Plan BIO is responsible for managing the delivery of systems and technologies that support KP's Health Plan strategies and operations. Its strategy is to systematically migrate the health plan portfolio toward a common set of applications related to member website, billing, enrollment, claims processing, and call center services. Internship Project: Application development for the KP Membership Connect project. Basic Qualifications: Experience - N/A Education - High School Diploma or General Education Development (GED) required. - Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above - Advanced analytical and problem-solving skills - Proven ability to build effective working relationships as well as strong interpersonal skills - Excellent verbal and written communication skills - Ability to learn quickly and experience producing high quality work in short periods of time. - Currently pursuing or recently completed degree in CS, MIS, CIS, AIS, BIS, IT - Completed courses: Data Structures, Algorithms, distributed computing, Data management, Java, Math, MEAN Stack technologies - Basic understanding of any Software Development Life Cycle Methodologies (ex. Waterfall and/or Agile) - Unix, UI frameworks, SQL knowledge - Effective presentation and Group Discussion Skills Desired Skill Set: - Java coding skills, self-starter, eager to learn - Currently pursuing or recently completed degree in CS, MIS, CIS, AIS, BIS, IT - Completed courses: Data Structures, Algorithms, distributed computing, Data management, Java, Math, MEAN Stack technologies - Basic understanding of any Software Development Life Cycle Methodologies (ex. Waterfall and/or Agile) - Unix - UI frameworks - SQL knowledge - Effective presentation and Group Discussion Skills Desired Majors: Computer science Primary Location: Oregon,Lake Oswego,5800 Meadows 5800 SW Meadows Rd. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: KP Information Technology Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 16, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.  Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: IT Workplace Strategy & Planning is part of the IT Strategic Services group. Our mission is to optimize the technological, social, financial and physical aspects of IT-s workspace which is made up of 1.7M square feet of space across the KP enterprise and to empower approximately 10K IT staff members. Internship Project: This intern will provide project coordination and business support to our Senior level PM coordinating across multiple workplace technology enhancement projects underway this year (New technology for team space, meeting spaces, a new mobile app for all things workplace, universal docking stations, RTLS implementation) - Connected Workplace Technologies, including Smart Workspaces in conference, agile/teams as well as learning/training space. - Observe staff using technology using unbiased approach, knowledge of collaboration tools, and ability to objectively document findings from multiple teams/users. - Test workplace app, and debug issues from the business side Basic Qualifications: Experience - N/A Education - High School Diploma or General Education Development (GED) required. - Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above - Advanced analytical and problem-solving skills - Proven ability to build effective working relationships as well as strong interpersonal skills - Excellent verbal and written communication skills - Ability to learn quickly and experience producing high quality work in short periods of time. Desired Skill Set: - Proficient at Office 365 - Ability to work on workplace technology as well as non-technology projects - Articulate in writing/speaking and can take detailed meeting minutes/notes - Ability to research, offer new ideas and present to project team - Ability to create presentations, document work, and take direction - Be autonomous and self-starting with some direction. Ability to change work priorities quickly - Familiarity with Workplace Collaborative Technologies and how to enable the workforce to be more productive both in conference rooms and team room scenarios. - Familiarity with app development and testing including use cases, requirements, customer facing GUI, etc Desired Majors/Minors: - Business Management - Business Administration - Minor in Computer Science Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon- Fri Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Specialty: Operations and Support Department: IT Workplace Strategy Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 16, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.  Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: Technology Risk Office (TRO) is Kaiser Permanente-s central technology risk function. TRO is responsible for maintaining overall data security at Kaiser Permanente, managing technology risk and ensuring compliance in the IT space. Internship Project: Help the Appsec team in completing security assessments and assist in driving remediation. Additionally, assistance in maintaining appsec tools and website which may include Java coding, C coding, SQL, python etc. Basic Qualifications: Experience - N/A Education - High School Diploma or General Education Development (GED) required. - Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above - Advanced analytical and problem-solving skills - Proven ability to build effective working relationships as well as strong interpersonal skills - Excellent verbal and written communication skills - Ability to learn quickly and experience producing high quality work in short periods of time. Desired Skill Set: - info sec - python - java coding - ability to work independent - metrics creation and maintenance Desired Majors: - Information Systems - Computer Science - Computer Engineering - Math Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: Technology Risk Office Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Greenwood Village, CO, USA
Feb 16, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.  Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: Care Delivery Technology Services (CDTS) group delivers services and solutions used in delivery of care across Kaiser Permanente in collaboration with business & IT partners. CDTS is accountable for the information technology systems and solutions that enhance the member experience and enable KP-s ~65,000+ care givers to deliver high quality healthcare. Internship Project: - Project and portfolio analytics and reporting - Data mining and data visualization - Data modeling Basic Qualifications: Experience - N/A Education - High School Diploma or General Education Development (GED) required. - Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above - Advanced analytical and problem-solving skills - Proven ability to build effective working relationships as well as strong interpersonal skills - Excellent verbal and written communication skills - Ability to learn quickly and experience producing high quality work in short periods of time. Desired Skill Set: - Data analytics - Statistics - Data modeling Desired Majors: - Statistics - Business - Data Analytics Primary Location: Colorado,Greenwood Village,Greenwood Plaza IT Scheduled Weekly Hours: 20 Shift: Day Workdays: Mon-Fri Working Hours Start: Varies Working Hours End: Varies Job Schedule: Part-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: Project Portfolio Management Center of Excellence Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Richmond, CA, USA
Feb 16, 2019
Description: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly). Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems. Supports efforts to analyze and prioritize incoming requests and alerts. Follows procedures for incident escalation and notification to leadership. Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor). Resolves non-complex problems and attempts to resolve complex problems. Follows and supports the development of standard operating procedures. Supports tracking and documentation of details of problems, status of service requests, and resolutions. Supports efforts to meet key performance indicators (e.g., performance, availability, capacity). Supports the documentation of workarounds for problem records and changes to proactive processes. Reviews information (e.g., procedures, installation, configuration) related to new technology. Provides the knowledge repository for routine and moderately complex technical support. Supports the execution of disaster recovery and business continuity processes and events. Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment. Preferred Qualifications: One (1) year experience working in a large matrixed organization. Two (2) years experience writing documentation or standard operating procedures related to IT operations and support. Two (2) years experience in IT intake and profiling in a support or operations environment. One (1) year experience implementing or supporting ITSM processes or services. Microsoft certification (e.g., A+, MCP, MCSE, etc.) related to IT support. ITIL certification. Primary Location: California,Richmond,Richmond Hospital 901 Nevin Ave. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: Operations and Support Department: Site Support Specialist Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Oakland, CA, USA
Feb 16, 2019
Description: This individual contributor is primarily responsible for providing technical advice on IT infrastructure, developing infrastructure solutions, and leading implementation and maintenance of assigned infrastructure systems. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.Develops or modifies solutions by identifying technical solutions to business problems.Collaborates with various IT Teams (e.g., database, operations, technical support) throughout system development and implementation.Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for designated infrastructure systems, with guidance from senior colleagues as appropriate, by collaborating with Business Analysts to understand business needs and functional specifications.Reviews and makes changes to technical specifications and documentation.Provides some consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems.Assists in providing recommendations and input on options, risks, costs, and benefits for systems designs.Adheres to company architecture standards when developing system designs.Facilitates the maintenance and implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services.Evaluates new service options, identifies issues and impacts, and informs recommendations on feasibility and ROI.Evaluates existing systems to make recommendations on resources required to maintain service levels.Serves as a liaison with business partners, Solutions, and enterprise architects to help define and understand target strategies.Serves as a liaison with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs. Minimum Qualifications: Bachelor's degree in Computer Science, CIS, or related field and Minimum three (3) years experience in an IT operations environment with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)Two (2) years experience writing technical documentation in an infrastructure development environment.One (1) year in an informal leadership role working with technical teams.Two (2) years experience working in a large matrixed organization.One (1) year experience working with IT vendors.Two (2) years experience working with operating system and client/server utilities.Two (2) years experience working with server hardware management tools and/or server hardware.Two (2) years experience working with configuration management software.Two (2) years experience in the configuration and/or design of Active Directory structure and design elements, including experience integrating Active Directory across platforms or technologies.One (1) year experience in anti-virus software configuration and implementation.One (1) year coding experience with one or more programming languages.One (1) year experience in the configuration and administration of remote access and out-of-band network software.One (1) year scripting experience using PowerShell scripting languages.Two (2) years experience working with databases.One (1) year experience in the design and implementation of complex middleware infrastructure solutions.One (1) year experience in IT middleware infrastructure consulting. Primary Location: California,Oakland,1800 Harrison 1800 Harrison Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: IT ENG Infrastructure Department: NFS IT, Enterprise Design & Solutioning Travel: Yes, 50 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pleasanton, CA, USA
Feb 15, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.  Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: The HP-BIO Claims NEIWS (National Electronic Imaging & Workflow Systems) department handles all the Paper Intake for Claims. Through our Vendor supported software, we scan and OCR all documents received. With stringent rules, we scrutinize and prepare the data lifted from the paper and pass it to our downstream systems. As a development team, we are responsible for any configuration, development, and interfaces that our system depends on. We also have an automated infrastructure which we rely on heavily. We have a mobile application, PI Alerts, which we developed in-house and monitor all our servers with. The intern will be participating in our mobile offering and helping us to streamline the process. Internship Project: The intern will be working on our Mobile Development team, for iOS. The intern will need to participate in the entire development life cycle. The intern will not be limited to the mobile team and will participate as a general team member. Basic Qualifications: Experience - N/A Education - High School Diploma or General Education Development (GED) required. - Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above - Advanced analytical and problem-solving skills - Proven ability to build effective working relationships as well as strong interpersonal skills - Excellent verbal and written communication skills - Ability to learn quickly and experience producing high quality work in short periods of time. - Experienced in Swift & Xcod e Desired Skill Set: - iOS mobile development - web development - Swift / Obj-C - UI/UX Design - Node.js - SQL - Command Line/Terminal. - DevOps - Git - Bluemix - Jenkins - API Connect - Bash/Shell Scripting - ASP.net Desired Majors: - Computer Science Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: HP BIO - Claims Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Pasadena, CA, USA
Feb 15, 2019
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.  Essential Functions: - Contributing to a designated project or initiative to meet a KP business objective. - Report development and analytics. - Project management - planning, execution, and measurement. - Learning new applications needed to complete assignments or support the execution of business objectives. - Job shadowing in other functional areas. - Performing additional duties as required. Department Profile: The Health Plan BIO is responsible for managing the delivery of systems and technologies that support KP's Health Plan strategies and operations. Its strategy is to systematically migrate the health plan portfolio toward a common set of applications related to member website, billing, enrollment, claims processing, and call center services. Internship Project: The selected intern will apply their education and skills to work with stakeholder inputs, project team members, as well as PMO leadership on a variety of live project activities. This internship is an excellent opportunity to exercise project management practices in a live PMO environment. Summer intern projects may consist of continuous improvement opportunities in the PMO such as: - Reporting - Knowledge Transfer - Resource Management - Requirements Management - Facilitation and Planning - Training for non-PMs and on the job support/managing projects which may include managing minutes, action items, project documentation, schedule, change control, risk and schedule. Basic Qualifications: Experience - N/A Education - High School Diploma or General Education Development (GED) required. - Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year. License, Certification, Registration - N/A Additional Requirements: - Aptitude to perform data and process analytics and formulating solutions - Proven ability to build effective working relationships as well as strong interpersonal skills - Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: - 3.0 GPA or above - Advanced analytical and problem-solving skills - Proven ability to build effective working relationships as well as strong interpersonal skills - Excellent verbal and written communication skills - Ability to learn quickly and experience producing high quality work in short periods of time. Desired Skill Set: - Basic knowledge of project management practices: scheduling, budgeting, stakeholder analysis, resource management, and risk management. - Strong written and verbal communication skills. Proficiency with word processing, spreadsheet, database, email software. - Some experience/exposure to Microsoft Project Management software is a plus. - Looking for a mature, detail oriented critical thinker who can work independently and proactively to drive improved business processes. - Excellent communication, planning, analysis and emotional intelligence are requested. Desired Majors: - Business Admin - Business Management Primary Location: California,Pasadena,West Annex - Parsons 74 N. Pasadena Ave. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: HP Marketing, KPIF, and Medicare Sales Technology Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Kaiser Permanente Honolulu, HI, USA
Feb 15, 2019
Description: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications.Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system softwareORMinimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: Three (3) years experience in EPIC administration and configuration. Three (3) years experience in the administration and custom configuration of large of-the-shelf applications or software packages. Three (3) years experience in enterprise UNIX/Linux administration. Three (3) years experience as a licensed health care practitioner (e.g., nurse, pharmacist, respiratory therapist, etc.). Four (4) years system administration experience. One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above) Three (3) years experience working in a large matrixed organization. Two (2) years experience working with IT vendors. Four (4) years experience writing documentation or standard operating procedures related to system administration. Three (3) years experience in mainframe administration. EPIC certification OR completion of an accredited EPIC Proficiency training program. Primary Location: Hawaii,Honolulu,Dole Service Center 680 Iwilei Rd. Ste. 101 201 Scheduled Weekly Hours: 40 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: Systems Administration Department: Med Rcd-Centralized File Admin Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.