System Administrator II

  • HCA
  • Brentwood, TN, USA
  • Oct 13, 2018

Job Description

Job Code: 10207-25754

Full-time

No Weekends

WHY HCA?
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.

Additional Facts:
• Ranked 63 in Fortune 500
• Competitive Fortune 100, industry matched salaries and yearly merit increase
• Computerworld Top 50 Best Places to Work in IT annually since 2009
• Named one of the "World's Most Ethical Companies" annually since 2010
• 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.

JOB SUMMARY
The Physician Services Group (PSG) System Administrator II role works directly with identified division personnel to define acquisition systems requirements and implement supportable solutions based on corporate security policies. This requires providing some server and desktop technology support, including operating system maintenance, application maintenance and ensures division and facility-based systems adhere to HCA IT&S security, user access and configuration policies. This position works very closely with other corporate, division and facility technical personnel to coordinate the implementation and ongoing support of systems physically hosted at the division data center and facility locations. This role will require travel in order to conduct local assessment and system integration plan development for stakeholder funding and support.

MAJOR RESPONSIBILITIES
% of Time and Description
70%

• Identifies and facilitates appropriate server/desktop technologies for centralized division and/or facility equipment (including operating system maintenance, application maintenance, image archive, disaster recovery)

• Develop a remediation plan for decommissioning non-standard EMR's

• Lead projects from cradle to grave for non-standard physician practices

• System administration responsibility to ensure backups are completed, servers are monitored and have current patching standards.

• Windows, Linux, and networking skills required to understand the implications and impact of changes as it relates to the support of systems physically hosted at the Division Data Center and facility locations

• Works closely with corporate, division, and facility personnel to coordinate the implementation and ongoing support

• Ensures implementation of systems is in compliance and standardized per corporate business owner, corporate customer specification, and drives the facility to implement according to IT&S, operational, and market standards. Educates on compliance and identifies and resolves compliance issues. Facilitates the development of market-, division- or enterprise-based standards. Validates compliance to standards.

• Coordinates sharing of best practices and policies and procedures where applicable

• Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, vendor and corporate roles

• Adheres to and supports HCA IT&S security standards, policies, and procedures

• Maintains and protects confidentiality with regard to all aspects of patient care

• Oversight of entire Acquisition project from Information Security perspective

15%
• Defines, enhances, and documents new and/or existing processes to be utilized by the team in Due Diligence efforts

• Works with corporate security to ensure team is full conversant with applicable security standards

15%
• Mentors newer team members and ensures their understanding of processes

• Ensures efforts being worked by other Due Diligence personnel are properly documented

• Serve as back-up for other Due Diligence personnel as needed

• Performs other duties as assigned

• Adheres to Code of Conduct and Mission and Value Statement.

EXPERIENCE
Relevant Work Experience
3 to 7 years

Other experience: Professional certifications such as Microsoft cert(s) highly desirable: Cisco, Microsoft, Linux, advanced training in network, server and security standards, equipment, and protocols. EHR and Interface Implementation and Support.

EDUCATION
College Graduate Preferred

Technical Training

SPECIAL QUALIFICATIONS
• Microsoft Server Platforms
• Linux / Unix Server and Desktop platforms
• Windows Desktop Support
• Cisco VPN Appliances
• PACS and DICOM modalities experience a plus
• EHR/EMR experience a plus
• VMware including VDI
• Requires a strong knowledge of supported server, application, network, security systems, virus protection, and hardware configurations.
• Understands the business implications of technology decisions.
• Demonstrates a customer orientation; establishes and maintains customer relationships.

PHYSICAL DEMANDS/WORKING CONDITIONS
Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers, computer equipment, or boxes up to 50 pounds occasionally. Work is performed in an office environment. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Occasional travel to division data center and/or other facilities may be required.

Last Edited: 10/12/2018