Senior Business Analyst

  • HCA
  • Nashville, TN, USA
  • Oct 16, 2018

Job Description

Job Code: 10201-25931


No Weekends

About HCA

Nashville-based HCA is one of the nation's leading providers of healthcare services, operating 171 locally managed hospitals and 119 freestanding surgery centers in 20 states and the United Kingdom. With its founding in 1968, HCA created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine. HCA has conducted a number of clinical studies, including one that demonstrated that full-term delivery is healthier than early elective delivery of babies and another that identified a clinical protocol that can reduce bloodstream infections in ICU patients by 44 percent. HCA is a learning healthcare system that uses its more than 27 million annual patient encounters to advance science, improve patient care and save lives.

About CSG

The Clinical Services Group (CSG) is responsible for the development and implementation of HCA's Clinical Informatics Program as well as the expansion of business processes and performance related to HCA's Clinical Data Management (CDM) strategy.


The Senior Business Analyst is responsible for coordinating across all Nursing Data Ecosystem functions on behalf of its customers to ensure business needs are captured, aligned with the nursing strategy, and integrated effectively into Nursing Data tools. The employee will work closely with the Manager of Data Visualization and Integration, HCA IT&S, Clinical Business partners, and Division and Facility leadership to accomplish the goals of the Nursing Strategy.

The ideal candidate will demonstrate an understanding of the business areas within the company, the key products and services common to the industry, and an understanding of the business goals and value proposition. The candidate must possess a passion for learning new and complicated clinical and operational initiatives quickly and effectively. The candidate selected will support integration efforts needed to improve operational and clinical processes and outcomes leveraging standard analytics tools that assist in ongoing adoption, client/customer support, proactive audit and maintenance of HCA Nursing product tools, and other integration techniques to enable the strategic/tactical processes of HCA Nursing.

The Senior Business Analyst should demonstrate an understanding of complex ideas, a forward-looking perspective, and be able to contribute to tactical discussions. The candidate should practice attentive listening, and display empathy towards others' ideas and perspectives. Additionally, the Senior Business Analyst is accountable for capturing information as it pertains to the customer and communicating it amongst the Nursing Data Ecosystem team. The Senior Business Analyst should perform all duties with a focus on quality of work, attention to detail, and a high level of self-management and self-awareness. At all times, the Senior Business Analyst will be expected to exhibit a servant attitude.

Job Duties and Responsibilities:

  • Collaborate with the HCA Nursing Divisions to create Data Pathways that outline the clinical, operational, data, and technical layers of new initiatives.
  • Create and maintain current business requirements for clinical and operational initiatives.
  • Track and monitor system changes upstream that will have downstream impacts to Nursing Data Tools.
  • Support intake of ad-hoc requests for the team through request tracking.
  • Assist Manager of Data Visualization and Integration in integrating nursing products into the daily workflow of nursing leadership.
  • Participate in planning, design, development, deployment, and evaluation of all enterprise nursing products strategies and initiatives.
  • Supports the change management processes for the team.
  • Other duties as assigned.

Key Competencies:

  • Planning and Organizing - Establishing courses of action for self and others to ensure that work is completed efficiently.
  • Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Is able to self-regulate commitments, time pressures, and multi-tasking for HCA Nursing stakeholders.
  • Gaining Commitment - Using appropriate interpersonal styles and techniques to gain acceptance of HCA Nursing data tools.
  • Building Strategic Work Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Servant Leadership - Continuously seeks and encourages others to seek opportunities for different and innovative approaches for addressing organizational problems and opportunities, from the position of servitude to the HCA Nursing community.


Knowledge, skills and abilities:

  • Advanced Microsoft Visio and Excel skills.
  • Program management tool experience (JAMA, JIRA)
  • A passion for learning complicated new concepts and ideas.
  • Ability to communicate clearly and effectively. Demonstrated oral and written communication skills required.
  • Previous exposure to business intelligence and analytics tools (Business Objects, MicroStrategy, Tableau, etc).
  • Advanced analytical and problem solving skills with the ability to quickly draw conclusions and make recommendations.
  • Strong interpersonal skills.
  • Strong teamwork skills and comfort working in a highly collaborative environment; this is a high profile and fast-paced team.
  • A comfort, or even preference, for an environment of discovery and uncertainty.
  • Ability to perform work, special assignments, and tasks under only general supervision.
  • Ability to work under pressure of deadlines.
  • An interest in learning basic SQL.
  • Travel may be required (


  • Bachelor's Degree required, Master's Degree preferred.
  • Clinical experience a plus.


  • 3-7 years relevant experience required.
  • Experience working on high profile projects.

Last Edited: 10/15/2018