Senior IT Bsiness Analyst

  • HCA
  • Nashville, TN, USA
  • Oct 31, 2018

Job Description

Job Code: 10207-26074


No Weekends


At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.

Additional Facts:
• Ranked 63 in Fortune 500
• Competitive Fortune 100, industry matched salaries and yearly merit increase
• Computerworld Top 50 Best Places to Work in IT annually since 2009
• Named one of the "World's Most Ethical Companies" annually since 2010
• 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.


The Senior Business Solutions Analyst leverages a robust set of tools and works independently on projects of moderate to medium complexity. They are responsible for analyzing the business, facilitating solution definition, and successfully integrating business processes, roles and technology to ensure business objectives are met.


• Command of Business Analysis core techniques: modeling, use cases/user stories, facilitation.

• Drives business centric collaboration with stakeholders, business users, and technical solution providers to understand business needs.

• Evaluate business processes and lead solution definition (workflow, technology, data, etc.) to support business goals and initiatives.

• Facilitating the project team through identification of product options, objective screening of products to determine best fit, and quantitative analysis to support the selection of product(s) to pursue.

• Facilitate the definition and analysis of business needs and requirements for new and/or enhanced products, services, or optimized business processes.

• Drive solution identification and assessment, advocating for the business needs to ensure solutions achieve desired business results.

• Coordinate and lead User Acceptance Testing, prioritizing gaps and negotiating between the business and technical solution providers to gain product acceptance.

• Works collaboratively with stakeholders to identify project objectives, scope, dependencies and risks for projects.

• Collaborates with peers to develop a customized business analysis approach, defining the business analysis tasks, resources, and estimated effort to complete a project.

• Communicates the analysis approach and work with the project team to modify and ultimately gain approval for the analysis activities.

• Manages changes to the solution requirements, assessing the impact of requirement changes, and ensuring appropriate approval of those changes.

• Manages solution requirement communication, ensuring that stakeholders have a shared understanding of the requirements.

• Works as liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, data, policies and information systems.

• Quickly understands business problems and opportunities in the context of the requirements, analyze and present solution options.

• Leverages and matures interview and facilitation techniques to elicit business needs and requirements.

• Ability to articulate Business Analysis value to the business and IT&S, handle conflict with ease and determine and execute a right-sized approach to accomplish objectives.

• Developing and maturing relationships with the business stakeholders across a business area.

• Facilitating communications between IT and the business.

• Mentors and trains others on the use and application of the tools and core techniques.

• Contributes to development of tools, templates, methods.


5+ years of applicable work experience is needed for a successful candidate.


An Associates degree is required and a Bachelor's degree is preferred.


• Experience on IT Security projects desired
• Experience working both independently and in a team-oriented, collaborative environment.
• Experience facilitating medium to large sessions with a wide range of stakeholders.
• Self-motivated/independent/resourceful
• Excellent communication skills, written and oral
• Strong analytical & problem solving skills
• Strong interpersonal skills
• Effectively deals with ambiguity
• Organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
• Experience modeling business processes using industry recognized notations

Last Edited: 10/30/2018