Associate Systems Engineer - 3rd Shift

  • HCA
  • Fort Worth, TX, USA
  • Dec 01, 2018
Infrastructure

Job Description

Job Code: 10207-25637

Full-time

No Weekends

WHY HCA?
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.

Additional Facts:
• Ranked 63 in Fortune 500
• Competitive Fortune 100, industry matched salaries and yearly merit increase
• Computerworld Top 50 Best Places to Work in IT annually since 2009
• Named one of the "World's Most Ethical Companies" annually since 2010
• 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.

JOB SUMMARY
Provide technical skills that cover a broad range of data center disciplines. Responsible for installation, maintenance, upgrades, and repairs of data center infrastructure.

Must have fundamental troubleshooting skills and basic knowledge of Data Center practices. Must have a rudimentary understanding of Data Center security including HIPAA and SOX.

GENERAL RESPONSIBILITIES
To perform the job successfully, the individual should be able to demonstrate the following skills and competencies:
• Fundamental working knowledge of hardware platforms - HP ProLiant, Cisco UCS, Dell PowerEdge, IBM P-Series, Cisco Network/SAN switches and routers.

• Fundamental working knowledge of server hardware components - Processors, Memory, Disk Drives, RAID controllers, I/O Cards, Mainboards.

• Fundamental working knowledge of Firmware, RAID configurations, Integrated Lights Out, hardware logs.

• Good working knowledge of copper and fiber optic infrastructure - Cat6, Twinax, Single-mode fiber, multi-mode fiber, rollover, serial. Fundamental understanding of TIA 942 standard.

• Working knowledge of Operating systems - Windows OS, Unix / Linux, VMWare ESX

• Working knowledge of networking topologies and network protocols including LAN/WAN technologies, TCP/IP, Switches and routers.

• 24x7 on call troubleshooting and repair - Must be able to meet established TTR and SLA's.

• Asset Management - Manage inventory of all assets and components in the data center. Update and report on assets to ensure compliance.

• Project Management - Manages assigned projects with minimal supervision. Communicates changes and progress; Completes projects on time and within budget.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Provides vision and inspiration to peers and subordinates. Provides training and mentoring to junior level employees as required.

• Requires minimal supervision and fill in for Systems Engineer as needed.

• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; meets commitments.

• Oral Communications - Speaks clearly and persuasively in positive or negative situations. Written communications - Writes clearly and informatively; Able to read and interpret written information and technical documents/maps. Leadership Skills - Carries out responsibilities in accordance with the organization's policies and applicable laws.

• Ethics - Upholds and enforces organizational values and Data Center specific Standards.

RELEVANT WORK EXPERIENCE
1 or more years

EDUCATION
Bachelor's Degree - Preferred

OTHER / SPECIAL QUALIFICATIONS
Hardware: HP Proliant, Cisco UCS, Cisco Nexus, IBM P-Series, Dell PowerEdge
Operating Systems: Current Window OS, AIX / Linux, VMWare ESX
Applications/Software/Tools: Microsoft Office, Fluke, Remedy, Fieldview, Nlyte
Networking: LAN/WAN, DHCP, TCP/IP
Certifications: ITIL, Server +
Must have good communications skills (verbal and written)
Must be able to work effectively in a high pressure and demanding environment
Must be self-motivated and highly productive with minimal supervision
Must be process driven with strong attention to detail
Must possess fundamental technical skills with proven results
Must be customer-oriented and provide outstanding customer service

PHYSICAL DEMANDS / WORKING CONDITIONS
Job requires ability to tolerate prolonged standing as well as the capability of heavy lifting (up to 50lbs).
7 X 24 On-Call support - includes holidays. Occasional coverage for shift work (days or nights). Potential for irregular and extended work hours. Occasional travel.

Last Edited: 11/30/2018