Market Information Officer

  • Ascension
  • Austin, TX, USA
  • Dec 05, 2018
CTO/Chief Technology Officer

Job Description

Market Information Officer  - Full-Time, Days - Seton Administrative Offices - Austin, TX
Why Join Ascension?
Ascension Technologies is one of the nation's largest healthcare information technology services organizations.
We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that:
• Support rapid and effective clinical decision making
• Improve efficiency and care transitions
• Foster information sharing across the continuum of care
• Make knowledge and data actionable, leading to improved patient outcomes

What You Will Do
This role will be responsible for driving market leading innovation through product strategy, reduction of non-strategic investments while building long-standing trusted relationships with Ministry Market Executives (MME), Clinical Informatics, Ministry Wide Functions (MWF) and key executives across Ascension Technologies. This role's primary responsibility is to facilitate delivery of technology solutions that proactively meet the needs of regional ministries while influencing an overall national technology strategy that is cost effective, creates a strategic advantage and leverages or creates best practices across Ascension.
The Technology Delivery Executive is expected to be a trusted adviser to the Ministry Market Executives, Clinical Informatics, Ascension Technologies Executive Committee (EC) and Product Leadership teams by proactively engaging in crucial conversations, leveraging data to create meaningful options while leveraging experts across Ascension Technologies to influence the best outcomes for Ascension. It is expected that this role will be an active participant and influencer in MME strategy and operating meetings as well as Product Leadership meetings.
The Technology Delivery Executive will play a vital role in understanding broad market needs and working with product experts and product line leaders to develop and optimize product capabilities and roadmaps. These roadmaps will align to both the regional and national strategies. This role will have broad access not only to ministry executives but also Product Line Executives and their teams and will serve as a trusted partner of both.
  • Develop strategic and trusted relationships with MMEs and key market and ministry leaders.
  • Understand and influence ministry and market strategies that enable the proper application of Ascension Technologies standards while working with the product organization to influence new innovative product offerings.
  • Create and improve key performance metrics (KPIs) for each ministry that demonstrates constant value and improvement including: Reliability, service level agreements, time to value (TTV) of initiatives, portfolio rationalization of non-standard solutions, and reduction of lights-on expense.
  • Manage an account plan that demonstrates significant improvement across KPIs, improved relationships with ministry executives as well as Ascension Technologies.
  • Evaluate program performance against expectations and influence changes to programs to improve competitive position, optimize platform performance and capabilities.
  • Engage MMEs in the technology roadmap, aligning on current state and collaborating on high value future state needs.
  • Monitor customer satisfaction with product line capabilities and services and engage VP Products to initiate improvements/corrective actions as necessary to ensure solution deliverables and customer expectations are met/exceeded.
  • Collaborate with Product Strategy and Business Management functions to develop value propositions for high value transformational opportunities.
What You Will Need
  • Bachelor's Level Degree required.
  • Master's Degree in business, health, medicine, computer science or engineering preferred.
Work Experience:
  • Demonstrated in-depth leadership experience with a strong record of accomplishment in a collaborative, matrix'd team environment is required.
  • IT leadership experience in high-level roles including large-scale project management is required.
  • Experience in meeting customer needs, executive level communication and relationship management is required.
  • Certification or continued education in IT-related area (e.g., CHCIO, CPHIMS, CHIME) is preferred.
  • 15+ years of work experience in a senior leadership role
  • Experience as an influential technology leader in multi-billion healthcare organizations as well as experience in developing long-term roadmaps partnering with product development. Experience working with agile and other modern delivery methodologies strongly preferred.
  • A conceptual person who is a quick study and can see the big picture, who understands the application of systems and technology and their value operationally and strategically to an organization, and who can serve as a resource for senior leadership.
  • Executive presence and leadership; listening, communicating and decision-making across a highly educated constituency. Ability to convey concepts and ideas to a Senior Executive audience.
  • Demonstrated ability to develop fluency around the most critical issues to Ascension Technologies and connect back to how we operate in a strategic manner.
  • Strong understanding of lifecycle journey for patients, providers, and consumers.
  • Knowledgeable on current and emerging customer trends that can be translated to healthcare products and services.
  • Experience developing relationships and working with health care individuals, including senior executives, clinicians, and healthcare vendors.
  • Ability to be a change agent, experience positively making an impact on organizations with expert skills in both turn-around situations and creating strategic opportunities.
Equal Employment Opportunity
Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
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Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
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