Instructional Designer

  • Ascension
  • Glendale, WI, USA
  • Dec 12, 2018

Job Description

Instructional Designer  - Clinical EHR Epic - FT, Days - 400 W River Woods Pkwy - Glendale, WI
Why Join Ascension?
Ascension Technologies is one of the nation's largest healthcare information technology services organizations.
We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that:
• Support rapid and effective clinical decision making
• Improve efficiency and care transitions
• Foster information sharing across the continuum of care
• Make knowledge and data actionable, leading to improved patient outcomes

What You Will Do
The Epic Instructional Designer - works as an integral part of the Epic Resolute Professional Billing team.  Works with assigned customers/areas to translate business requirements into application/system solutions.  Develops training curriculum and credentials end user trainers. Maintains Epic training environments.
You will:
  • You will be a Workflow Specialist
  • Respond to user problems by listening, clarifying and responding within scope of responsibility.
  • Explain new technologies and presents deliverables to customers.
  • Analyze chain of events and establish procedures and/or detailed specifications.
  • Troubleshoot most application problems independently.
  • Write fundamental documentation in a clear, concise manner and according to standards.
  • Share knowledge effectively within the work team.
  • Respond to user problems, explain new technologies and present deliverables.
  • Select an approach or procedure for addressing a work task with general direction and progress reviews by supervisor.
  • Apply basic understanding of the principles of information technology with working knowledge in one or two technology environments.
  • Provide ongoing education/curriculum updates related to system updates, upgrades and workflow changes and enhancements.
What You Will Need
  • Bachelor's degree preferred or equivalent experience
Work Experience:
  • Four years of experience preferred.
  • Two or more years of Inpatient Nursing experience preferred.
  • Epic certification in Epic Clinical Documentation preferred.
  • Strong sense of self, motivation, initiative and communication skills preferred
  • Experience with personal computers and operating systems preferred.
  • Good critical thinking and problem-solving skills preferred.
  • Proficient with Microsoft Office Automation tools (Word, Excel, PowerPoint, Outlook, etc.) preferred.
  • Ability to work with diverse groups of people preferred.
  • Strong customer relations and phone skills preferred.
  • Training and presentation experience preferred.
Equal Employment Opportunity
Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
EEO is the Law Poster Supplement
E-Verify Statement
Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (link to E-verify site)