IT-Lead Rev/Clin Sys Architect

  • Adventist Health System
  • Altamonte Springs, FL, USA
  • Dec 16, 2018

Job Description


Job Description
Description

Work Hours/Shift

Full-time M-F 8-5

Adventist Information Technology

Be part of the Adventist Information Technology family.

Where you work matters. Working here is like being part of a family. Not just with those you serve, but also with your team members. It's about making a difference, saving lives, and helping others live a fuller one. You'll be joining a family of tens of thousands of team members who understand that what they do is bigger than healthcare. It is living out our mission to Extend the Healing Ministry of Christ and being there for someone every step of the way-body, mind, and spirit.

This is more than a career. It is a calling.

With hospitals and facilities in 9 states, you'll have endless opportunities to take your talents, develop your skills, and grow as a professional in a place that truly cares about your success. If you are driven, compassionate, someone who always wants to go above and beyond because you care and believe what you do makes a difference - Adventist Information Technology is for you.

General Summary:

This position will be engaged in all active Cerner projects across AHS-IS and will be responsible for the successful implementation and integration of Cerner solutions across AHS-IS. This position will work closely with the Cerner Integration Architect to help coordinate design, system validation, implementation, domain strategy and upgrade activities across all solutions and venues of care.  The Lead Revenue and Clinical System Architect will work closely with the Cerner teams to ensure coordination of the above activities in support of the AHS Strategic Initiatives and Cerner projects. This position reports directly to the Manager of Clinical Integrity and Architecture.  

The Lead Revenue and Clinical System Architect is responsible to understand and apply technology tools, systems, policies and processes that are required to ensure the protection of Adventist Health System data assets, Protected Health Information (PHI) and all forms of personal identity information.

This position will perform all procedures necessary for the secure operation, reliability and integrity of any data provided to our facilities or vendors across multiple Revenue and Clinical applications.  This will include Information technology infrastructure library (ITIL) processes, IT Service Management (ITSM), documentation, appropriate testing techniques, structured troubleshooting techniques and quality assurance processes. The Lead Revenue and Clinical System Architect is responsible to adhere to company policies and procedures in regard to data transmissions, development or maintenance requests.  

The Lead Revenue and Clinical System Architect will work directly with the Revenue and Clinical application teams to develop guidelines, processes, and infrastructure to accommodate user data needs.  Knowledge of change control policies and procedures are required to ensure that the user community understands the necessary procedures to maintain best practices for delivering requested data needs. This position will conduct routine system auditing and evaluations as requested and provide management with appropriate assessments and recommendations.   

Qualifications

What you will be responsible for:

The Integration Team Lead position applies practical knowledge of integration to design and develop integration solutions of moderate to high complexity, providing technical guidance and oversight and acting as a point of escalation and technical expert.  Analyzes thoroughly and proposes effective design solutions for interface projects and problems.  Monitor team project timelines and verify project completion.  Leads in troubleshooting and resolution of issues.  Trains and mentors team members, actively monitor associate and intermediate level team members.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.




•         Track issues identified in prod and non-prod environments, responsible for maintaining detailed documentation on issues, issue status and escalations.

•         Work with Manager/Director and vendors to manage AHS iConnect domain strategy.

•         Oversee the assignment of domains; maintain detailed documentation on projects assigned to domains, project status and domain life cycles.

•         Monitors domain project loads and redistributes workflow as necessary to maximize resources and ensure efficiency processing in accordance with established service levels.

•         Ensure that all design and executive test plans on Cerner applications are stored and maintain in a central location.

•         Record and document results and compare to expected results.

•         Work with application teams to detect software failures so that defects may be discovered and corrected.

•         Generate historical analysis of test results.

•         Document anomalies and issues.

•         Assist to track software defects with our AMS testing partners.

•         Verify specific action or function of code.

•         Lead efforts to develop and provide testing instructions for testing required for technical configurations and patches (Example: Citrix or database changes).

•         Develop and document application test plans based on software requirements and technical specifications. Participate in application planning meetings.

•         Ensure data integrity standards.

•         Contribute to corporate written policies/procedures for quality assurance.

•         Acts as a liaison between the Clinical teams at AHS and the Technical teams at Cerner. Ensures appropriate communication is maintained. Maintains processes in place to accurately and efficiently perform technical duties and changes.

•         Handles escalated inquiries and complaints to ensure quick, equitable, and courteous resolution.

•         Assist Cerner AMS to maintain production ops jobs inventory. Responsible for maintaining detail information on ops jobs, functions of ops jobs, course of action and implications of failed ops jobs.

•         Manages and ensures implementation of software updates and releases to maintain compliance.

•         Promotes continuous process improvement and provides recommendations for enhancements to operations, processes, procedures, and communications in order to increase service and quality.

What you will need:

•         Experience with Cerner's Millennium suite

•         Bachelor's Degree with a Minimum of 3 years' experience or Minimum of 3 years' experience as a CIS/HIS

•         Knowledge of the Cerner data model and Architecture

•         Demonstrated ability to analyze and solve complex systems problems, and ability to prioritize, manage, and implement complex projects

•         Ability to work with a variety of groups and multidisciplinary teams, including managers, clinical/nursing staff and technical personnel

•         Ability to comprehend complex technical and logic flows.

•         Excellent troubleshooting and problem-solving skills.

•         Ability to manage multiple tasks.

•         Ability to work independently.

•         Ability to communicate clearly and concisely through written and verbal communications.

•         Strong interpersonal skills and the ability to work as a team member.

•         Strong customer service skills.

KNOWLEDGE AND SKILLS PREFERRED:

•         Experience as a Cerner engineer

•         Working knowledge in one of the following Mpages, CCL, Discern Rules or ESH

•         Knowledge of relational database principles and concepts

EDUCATION AND EXPERIENCE REQUIRED :

•         College Degree (B.A., B.S. or significant commensurate experience) in a field of study such as business, IS, or healthcare related area required.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Requisition ID

18013671