Clinical Analyst Intermediate

  • Adventist Health System
  • Orlando, FL, USA
  • Dec 28, 2018
Analyst

Job Description


Job Description
Description

Work Hours/Shift



Full time, Monday-Friday

Adventist Health Corporate Office

Be part of the Adventist Information Technology family.

Where you work matters. Working here is like being part of a family. Not just with those you serve, but also with your team members. It's about making a difference, saving lives, and helping others live a fuller one. You'll be joining a family of tens of thousands of team members who understand that what they do is bigger than healthcare. It is living out our mission to Extend the Healing Ministry of Christ and being there for someone every step of the way-body, mind, and spirit.

This is more than a career. It is a calling.

With hospitals and facilities in 9 states, you'll have endless opportunities to take your talents, develop your skills, and grow as a professional in a place that truly cares about your success. If you are driven, compassionate, someone who always wants to go above and beyond because you care and believe what you do makes a difference - Adventist Information Technology is for you.

General Summary:

The Clinical Analyst - Intermediate works independently with minimal supervision on projects of moderate complexity identifying ways that EMR technology improves workflow, and successfully engages in multiple initiatives simultaneously.  Is involved in activities that cover analysis, design, configuration, testing, implementation as well as application support, performing troubleshooting, and issue resolution. Participates in mentoring less experienced team members.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Qualifications

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES :

•        Analyzes operational requirements and system capabilities to propose effective solutions.  Identifies opportunities for improvement/automation.  Utilizes data to baseline and drives solution outcome.  Assesses functionality, feasibility, impact to workflow, and compliance to standards. Analyzes business and user needs, documents business requirements, defines benefits, and estimates costs.

•        Designs changes to application in line with agreed SOPs and Work Instructions. Designs, documents, and articulates technical specifications.  Develops configuration, tests, and implementation plans.  Obtains operational design approval.  Provides input to standards, policies, and procedures.

•        Configures application with agreed changes.  Obtains MIS change control signoff.   Configures application changes according to standards.  Documents application changes.

•        Tests configuration and workflow changes.  Develops test scripts.  Performs unit, system, and integration testing per standards and documents outcome.

•        Creates and provides department and/or customer documentation.

•        Trains users on how to use changed or enhanced application.

•        Implements application changes.  Provides go-live support.

•        Optimizes, maintains, and supports application as required.  Provides on-call support. Troubleshoots and resolves issues and initiates escalation procedures. Communicates application issues with vendor per vendor's reporting process.  Plans, tests, and supports application upgrades. Performs regression testing.  Remains current on industry trends and vendor/application/system updates.

•        Participates in collaboration and communication with internal and external stakeholders within multiple venues while facilitating all responsibilities as outlined above.

•        Identifies opportunities to improve department/cost center efficiency and effectiveness. Communicates need for additional assignments as workflow permits.

•        Assists with developing and executing change management strategy (communication, buy-in, training, technical support) to enable a smooth implementation of new application changes and enhancements. 

 

KNOWLEDGE AND SKILLS REQUIRED :

•     Knowledge of software development, EMR implementation, and systems development lifecycle

•     Conceptual and practical understanding of various training techniques for users with various learning styles

•     Knowledge of industry best practices related to patient flow and staffing roles

•     Knowledge of healthcare regulatory bodies

 

KNOWLEDGE AND SKILLS PREFERRED:

•     Working knowledge of EMR implementations

EDUCATION AND EXPERIENCE REQUIRED :

•     Bachelor's degree in Computer Science, Information Technology, or Healthcare related field, OR equivalent experience in healthcare or healthcare IT

•     Minimum of two years providing IT support for an EMR

•     Experience evaluating and analyzing EMR features and functionality for problem resolution; developing training materials for users with various skill levels; documenting workflow design and identifying areas for improvement; and working directly with EMR vendors

 

EDUCATION AND EXPERIENCE PREFERRED:

•     Master's Degree in Computer Science, Information Technology, or Healthcare related field

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED :

•     None

 

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

•        Clinical certification or licensure

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Requisition ID

18015679