Business Analyst II

  • HCA
  • Nashville, TN, USA
  • Jan 01, 2019
Analyst

Job Description

Job Code: 10207-26808

Full-time

No Weekends

Why HealthTrust?

HealthTrust is the industry's leading group purchasing organization (GPO), providing sustainable savings for supplies and expert sourcing for medical device and purchased services.

With an annual purchasing volume by our members of over $18 billion, membership includes over 1,400 not-for-profit and for-profit acute care facilities and 10,600 surgery centers, alternative sites and physician practices.

Founded in 1999, HealthTrust is organized as a limited partnership. A wholly-owned, indirect subsidiary of HCA Holdings, Inc. is the general partner and operates the partnership, controlling the majority of voting interest of the GPO. All other GPO equity holders are all healthcare providers or are owned by healthcare providers.

HealthTrust is the only GPO with a truly committed model-with member-driven decision making, compliant purchasing, and a national portfolio of unparalleled value.

JOB SUMMARY
The foundation of the HealthTrust model is a patient-focused mission, led by experienced clinical leaders and member advisory boards who conduct a rigorous product vetting and approval process. HealthTrust Technology Innovation (TI) is a Division of HCA Information Technology & Services that is responsible for designing, developing, and deploying products to internal business units within HealthTrust.

A Business Analyst II is responsible for coordinating across all TI functions on behalf of HealthTrust business stakeholders, to assist with ensuring business needs and value are captured, technology road maps are developed to align to needs, and products are delivered as planned. The BA will work closely with HealthTrust business leaders and the TI Customer Engagement, Architecture and Planning, Quality Assurance and Product Development teams.

The Business Analyst II will demonstrate an understanding of the service lines within the company, will be a subject matter expert for the business and data domains in their area of support, key products and services common to the industry, and an understanding of the business goals and value proposition. The Business Analyst will use this understanding as a basis for gathering customer input and feedback to support achievement of customer value and initiative profitability targets.

A Business Analyst II should demonstrate an understanding of complex ideas, a forward-looking perspective, and be able to contribute to tactical decision-making processes. This role should practice attentive listening, and display empathy towards others' ideas and perspectives. Additionally, the Business Analyst is accountable for capturing information as it pertains to the customer and communicating it across the organization. The Business Analyst should perform all duties with a focus on quality of work, attention to detail and a high level of initiative, self-management and self-awareness.

GENERAL RESPONSIBILITIES
• Leads conversations with business stakeholders to determine true business needs, translate those needs into meaningful requirements, and develop clearly understood action plans to execute on those requirements.

• Builds strong relationships with business stakeholders and IT teams based on mutual trust and respect

• Assists with managing team and driving delivery to achieve customer value and goals while implementing system-wide clinical systems

• Accountable for customer satisfaction, conflict resolution, and management of business expectations with the stakeholders

• Facilitates agreement, engagement, and management of service levels with business leaders

• Understands HealthTrust clinical business practices, data, tools, applications, goals, and vision

• Manages the creation, grooming and prioritization of the work backlog

• Communicates and collaborates with Product and Program Management as appropriate

• Assists with tracking quality metrics and customer satisfaction, providing input on QA plans

• Gathers customer input and feedback and distributes to key IT and business leaders

• Creates and delivers effective written and verbal presentations to TI Team and business stakeholders

• Ability to work with cross-functional teams to quantify and measure the change and outcomes of clinical and non-clinical interventions through data analysis and reporting.

RELEVANT WORK EXPERIENCE
3 or more years

EDUCATION
Bachelor's Degree - Required

OTHER/SPECIAL QUALIFICATIONS
• Comfortable working in a demanding environment with ability to quickly adapt to change

• Highly self-motivated and directed

• Ability to prepare and present effective business documentation and presentations

• Experience working with remote and cross-functional teams

• Strong written and verbal communication

• Exhibits transparent communication style

• Strong interpersonal skills and executive presence

• Ability to write queries using T-SQL to pull data from EDW sources

• Experience with applied Scrum/Agile methodology

Last Edited: 12/31/2018