IT Principal Solutions Consultant

  • Kaiser Permanente
  • Renton, WA, USA
  • Mar 06, 2019

Job Description

In addition to the responsibilities listed below, this position is responsible for managing support for customers (users),  assigned applications, and/or information systems, including software implementation, integration across functions and  regions, complex configuration, system testing, and customization of software utilities. Additional responsibilities also  include leading complex solution design support efforts and research initiatives for translating requirements into workable  technical solutions, and supporting the evaluation of third-party vendors as directed.

Essential Responsibilities:

Drives the execution of multiple work streams by identifying customer & operational needs; developing & updating new procedures/policies; gaining cross-functional support for objectives & priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.
Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building  collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback.
Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise. Leads teams of IT Consultants in the mapping of current state against future state processes.
Defines the impact of requirements on upstream & downstream solution components. Provides insight & influence to executive management/business leaders on how to integrate requirements with current systems & business processes across the enterprise. Reviews, evaluates, & prioritizes value gaps and opportunities for process enhancements or efficiencies. Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams. Recommends and advocates for additional data/services needed to address key business issues related to process or solutions design. Leads the evaluation of third-party vendors as directed. Drives continuous process improvement by leading the development, implementation, & maintenance of standardized tools, templates, & processes across the enterprise. Recommends & advocates for regional & national process improvements which align with sustainable best practices, & the strategic & tactical goals of the business.

Basic Qualifications:


Minimum ten (10) years of experience in IT consulting, business analysis, or a related field.
Minimum three (3) years of experience in software or system testing across multiple IT environments.
Minimum two (2) years of software or application development experience.

Bachelor's degree in Business Administration, Computer Science, CIS or related field OR four (4) years of directly related experience.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration


Additional Requirements:


Preferred Qualifications:

Five (5) years of experience working for a health care or IT organization.
Six (6) years of business case development and analysis experience.

Primary Location: Washington,Renton,Renton Administration - Rainier 2715 Naches Ave. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: Varies Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Team Leader/Supervisor Job Category: Information Technology Department: Information Technology - Digital Technologies Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.