Senior Clinical Analyst

  • HCA
  • Nashville, TN, USA
  • Mar 14, 2019
Analyst

Job Description

Job Code: 10201-27413

Full-time

No Weekends

About HCA Healthcare

Nashville-based HCA Healthcare is one of the nation's leading providers of healthcare services, operating 171 locally managed hospitals and 119 freestanding surgery centers in 20 states and the United Kingdom. With its founding in 1968, HCA created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine. HCA has conducted a number of clinical studies, including one that demonstrated that full-term delivery is healthier than early elective delivery of babies and another that identified a clinical protocol that can reduce bloodstream infections in ICU patients by 44 percent. HCA is a learning healthcare system that uses its more than 27 million annual patient encounters to advance science, improve patient care and save lives.

The Clinical Services Group (CSG) is responsible for the development and implementation of HCA's Electronic Health Record (EHR) program as well as the expansion of business processes and performance related to HCA's Clinical Agenda.

JOB SUMMARY

The Clinical Services Group (CSG) is responsible for the development and implementation of HCA's electronic health record (EHR). The Clinical Informatics (CI) Systems Governance & Operations team manages and optimizes the EHR across multiple software versions and various vendor platforms in HCA facilities. The CI Senior Clinical Analyst, is a member of the CI Systems Usability team, and will be responsible for the development and maintenance of clinical decision support tools within the EHR.

• Design, test, implement, support, maintain, and/or evaluate new or modified health information systems to support patients, and health care professionals.
• Apply health-related, discipline specific knowledge (e.g., clinical care, healthcare operations) to health information technology systems.
• Serve as Subject Matter Expert on any requests for new templates or changes in existing content
• Manage, track, and document clinical reviews of new content by physician leaders and other clinicians
• Manage scheduled maintenance and updating of nursing & physician documentation and evidence based order sets (EBOS), including versioning and synchronization of clinical content updates
• Present data formally and informally and facilitate discussion regarding physician ordering and documentation
• Jointly, with the help of management, to create quality deliverables and meet stated milestones
• Work with IT&S Product Development to assure projects and ongoing maintenance/operations occur on schedule
• Work with IT&S Product Development and CSG SMEs to assure end-user education and communication to the field is well documented
• Facilitate, lead and document working sessions where operational workflow items are discussed to understand the impact physician ordering and documentation
• Participate in HCA-wide work teams to identify best practices and determine options and opportunities for optimization in physician ordering and documentation activities
• Provide continual operational support to field operations teams, assisting in troubleshooting issues when necessary and in a timely manner.
• Support collaboration of multiple disciplines and working relationships with corporate departments, divisions, and facility leaders.
• Cross-coordinate with other HCA solutions or projects, and work with other analysts/specialists/coordinators, leadership, and stakeholders
• Support project teams in integrating physician ordering and documentation activities into their project plans
• Research new data sources and analytical tools; contribute to new product development and improvement in product delivery and presentation
• Ability to participate in multiple activities and tasks simultaneously
• Ability to adapt to a rapidly changing environment

MAJOR RESPONSIBILITIES

• Mange existing nursing & physician documentation templates and evidence based order sets (EBOS) to assure that they are up-to-date, accurate, and efficient
• Working with IT&S, undertake scheduled template maintenance and develop new templates
• Monitor usage to identify opportunities to improve templates
• Work within entire organization to proactively communicate items related to physician ordering and documentation activities
• Obtain field feedback on usage activities to continuously improve department's outputs
• Use and understand EHR workflow functions
• Assist team to organize projects using generally accepted project management standards
• Support physician ordering/documentation activities of the CSG EHR through participation in team meetings and documentation of work flows

• Work on other activities, as necessary, to support CSG & Clinical Informatics strategy.
• Participate in CI Systems Governance & Operations team meetings and projects
• Represent CI Systems Governance & Operations in multi-disciplinary meetings
• Attend key operational meetings and document attendees, discussion topics, and outcomes

EXPERIENCE AND EDUCATION

• College Degree and 3 plus years of related experience. Hospital clinical experience preferred.
• Experience with EHRs (Meditech, EPIC, Cerner, PatientKeeper, etc) documentation and ordering functionality & content.
• EPIC Certified - ClinDoc, Stork, ED

SPECIAL QUALIFICATIONS

• Exceptional communication skills - both written and verbal
• Able to work effectively with leaders at all levels in an organization
• Excellent active listening skills
• Problem solving using analytical and critical thinking
• Root cause identification skills
• Ability to understand and learn clinical and technology workflows
• Excellent organizational skills
• Advanced computer skills and advanced skills in the use of Microsoft Office suite of products

Last Edited: 03/13/2019