Clinical Implementation Consultant

  • HCA
  • Waltham, MA, USA
  • Apr 30, 2019

Job Description

Job Code: 26665-14120



PatientKeeper - a leading provider of healthcare applications for physicians - is now part of HCA, the largest provider of healthcare services in the U.S. We are expert in connecting healthcare information systems across hospitals and physician practices to create a single software work environment for physicians. With growth comes new opportunity; as a result we are seeking a Clinical Implementation Consultant to join our Services team.

Our Clinical Implementation Consultants lead the delivery of our clinical solutions that allows our clients to enhance their operational efficiency, quality of care and level of clinical practice. They assume a variety of roles, including application configuration, workflow and information analysis, testing and issue resolution, and training in the course of implementing and deploying the PatientKeeper clinical product.

  • Perform clinical and business workflow analysis, documentation & optimization
  • Work with clients to define system design and configuration
  • Conduct systems planning; system and application configuration and system validation
  • Train clients on software applications (admin and end user) ensuring full knowledge transfer
  • Manage client expectations around application functions
  • Assist clients in defining workflows and system design
  • Investigate, track and resolve client issues
  • Support go live activities for system activation

Required Skills:
  • Excellent business process analysis skills are required
  • Excellent interpersonal and written communication skills
  • Strong motivation & team orientation
  • A desire to learn new skills & technologies
  • Microsoft Office applications knowledge, including use of MS Visio for workflow documentation
  • Ability to meet travel requirements of 50%-60%
  • Ability to work on multiple ongoing projects
  • Superior analytical and problem solving skills
  • Highly organized with attention to detail, execution and follow-through
  • Knowledge of health care industry and clinical workflows required

Required Experience:
  • Bachelor's Degree along with 2 to 5 years of related professional experience
  • Experience implementing clinically oriented software solutions
  • Experience with Healthcare IT systems
  • Clinical background/experience is a plus
  • Knowledge of clinical workflows is required
  • Experience implementing CPOE systems preferred
  • Experience working with physicians preferred
  • Project methodology and/or software lifecycle experience ideal

Status: Full-time, permanent role

Location: Waltham, MA

Last Edited: 03/01/2019