Senior Application Engineer

  • HCA
  • Brentwood, TN, USA
  • May 25, 2019

Job Description

SHIFT: No Weekends

SCHEDULE: Full-time


At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people.

Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.

Additional Facts:
• Ranked 63 in Fortune 500
• Competitive Fortune 100, industry matched salaries and yearly merit increase
• Computerworld Top 50 Best Places to Work in IT annually since 2009
• Named one of the "World's Most Ethical Companies" annually since 2010
• 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.

Company and Department Background:

The Physician Services Group (PSG) is responsible for several lines of business, including Physician Practices, Hospital-based physician services, Urgent Care Services, Graduate Medical Education, and Health 2 You. PSG currently has over 3,000 providers and 800 physician practices. PSG is growing rapidly in the Urgent Care setting, with 90 Urgent Care Clinics currently and over 300 projected by the end of 2018.

The Graduate Medical Education program is projected to double in size, to become the largest in the World by the end of 2020 with over 5,000 residents. PSG IT&S will need to handle the demands of such rapid growth. PSG IT&S supports centralized departments supporting the lines of business, such as Financial Services, Accounting, Human Resources, Information Protection and Security, Ethics & Compliance, Quality and Government Programs, Coding Operations and HIM, Ambulatory EHR, Management Services, Marketing and Digital Services, Physician Development, and Practice Operations.

Job Summary:

The Senior Application Engineer is a part of the Physician Services Group organization of HCA. This technically-focused position with the Data Management and Business Intelligence team is responsible for designing, developing, testing and deploying our business intelligence solutions across the enterprise. This goal will be achieved by working with cross-functional business teams and utilizing MicroStrategy, Teradata, and other database platforms and tools. The Consulting Application Engineer is responsible for application creation, administrative tasks, and supporting dashboard and report solutions development at PSG.

The Senior Application Engineer will collaborate with Business Customers, Department Heads, and Project teams, provide leadership regarding application design, as well as support and develop subject matter knowledge for internally developed applications. The Senior Application Engineer will ensure the effective design, build, deployment, documentation and maintenance of applications against relational databases and other applicable data sources to support end-user processes.

Experience/ Requirements:
• Technical
o Specific expertise/experience in data acquisition, data cleansing and parsing required.
o Specific expertise/experience in data analysis, modeling and visualization required.
o Teradata, Oracle, SQL Server, or other DBMS.
o MicroStrategy, Business Objects, or other Enterprise BI tools.
o SyncSort DMExpress or other ETL tools.
o Extensive experience in Teradata SQL or extensive experience in other ANSI SQL languages (e.g., MSSQL, Oracle, Postgres) required.
o Specific expertise/experience in the areas of data structures and data warehousing required.
o Report writing experience.

• Soft
o Strong analytical and design skills.
o Excellent written and verbal communication skills.
o Works to build technical knowledge by taking advantage of internal team mentoring and attending professional development opportunities.
o Creates situationally-appropriate strategies and tactics to arbitrate, mediate, or reconcile conflicts or resistance to change.
o Lead and manage multiple project tasks at a time.
o Lead troubleshooting activities to resolution.
o Works on unique and unusually complex projects.
o Ability to work with little supervision in a Lean environment.
o Self-driven learner of technology and programming.
o Acts as a mentor and provides direction to colleagues with less experience.

Preferred Skills:
• Technical:
o Knowledge of Clinical and Financial Applications.
o Knowledge of EMR or Practice Management Systems such as E-Clinical Works, Epic, GE Centricity, NextGen, etc.
o Seasoned data professional and subject matter expert with a full understanding of data tools and concepts; ability to resolve a wide range of highly-complex issues in creative ways.
o Experience leading agile teams, teaching and mentoring. Ability to manage multiple assignments simultaneously.
o Experience in UNIX shell scripting.

• Soft
o Demonstrates continual learning and improvement of knowledge and expertise in the health industry data standard as well as industry applications and tools.
o Acts as a mentor and provides direction to colleagues with less experience.
o Coordinate team work activities and mentor team members to produce defined deliverables.
o Ability to create clear and concise documentation on design and operational topics.
o Acts as a consultant on large projects that affect organization's long-term goals and objectives.
o Actively builds strong bonds and relationships with all customers and department heads. Encourages and guides staff to be customer-focused.

Qualified candidates will have 5-7 years of relevant work experience required
Bachelor's degree required