Information Lifecycle Management Analyst

  • HCA
  • Nashville, TN, USA
  • Jun 08, 2019

Job Description

SHIFT: No Weekends

SCHEDULE: Full-time




At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 21 states and the United Kingdom, employing approximately 270,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.

Additional Facts:

• Ranked 63 in Fortune 500
• Competitive Fortune 100, industry matched salaries and yearly merit increase
• Computerworld Top 50 Best Places to Work in IT since 2009
• Named one of the "World's Most Ethical Companies" since 2010
• 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures.



General Summary of Duties:

The Information Lifecycle Management Analyst (ILMA) will provide support to the Information Lifecycle Management (ILM) team within Information Protection and Security (IPS) by participating in a variety of projects critical to implementing Records Management Policy EC.014 across the Enterprise, especially as it applies to applications, databases, and other systems that maintain and process electronic information and records.

The ILMA will participate in the development and maintenance of Records Retention Schedules by researching and analyzing state and federal statues, regulations, and rules that provide the legal foundation for the retention of records and information maintained across the Enterprise. The ILMA will research ILM issues as they arise and recommend solutions in accordance with information lifecycle management best practices.

The ILMA with conduct as needed complex inventories and technical surveys of enterprise information systems and applications, working closely with business and technical owners of applications, databases, and enterprise systems to determine and recommend retention for the information and records derived from the Company's Records Retention Schedules. The ILMA will document these decisions in Records Control Schedules, which provide a timetable for retention and a basis for the defensible destruction of records and information. As needed the ILMA will conduct inventories and surveys of legacy hardcopy records, creating an appropriate Records Control Schedule to document retention and provide a basis for defensible destruction.

The ILMA will participate in the implementation and execution of electronic records management (ERM) solutions. ILM utilizes File Analysis Management (FAM) software to automatically the Company's retention policy to electronic information and records contained in files shares, SharePoint team rooms, and PC hard drives, identifying assets eligible for destruction. The position will be responsible for insuring that records and information are assigned proper records series codes and associated retention derived from the Company's Records Retention Schedules. Based on this file analysis, the ILMA will create a Records Control Schedule to document retention and provide a basis for defensible destruction.

The ILMA will participate in the ongoing rollout of the Versatile ERM software across the Corporate campus in which end users transfer files to automatically the Company's retention policy to electronic information and records. In this role, the ILMA will provide training on how to use the ERMS, apply the correct records series code and retention. Also, the ILMA will participate in training individuals and groups across the Enterprise regarding implementation of the Records Management Policy EC.014, especially in conducting the inventory process and using the Records Control Schedule Templates.


Strategic Development
• Works with the Director, Information Retention and Protection Integration, and
the AVP, ILM, to prioritize projects and software needs of the organization.

Technical Direction and Participation
• Assists in the development and implementation of goals and priorities, design,
planning, and executing ILM projects, including inventories and surveys of file
shares, enterprise information systems, applications, and servers.
• Manages inventories and coding of records and information on file shares,
enterprise information systems, applications, and servers for retention and
• Manages the preservation of digital records, including file, media, and metadata
• Participates in the systematic cataloging and retention of legacy information
systems, including offline media and paper.
• Participates the review and update of records retention schedules and records
control schedules.
• Leads the selection and implementation of automated solutions to highly
complex issues regarding electronic information and records lifecycle
• Participates in the integration of ILM and IP policies, principles, practices, and
processes by championing automated solutions.
• Sponsors special projects as needed and performs other duties as assigned.

Enterprise Collaboration
• Collaborates with colleagues within the IPD Strategy and Governance
organization and the IT&S Information Privacy and Security Assurance
Department in the evaluation and selection of records management software
• Builds and maintains relationships with Enterprise system Business and
Technical Owners to promote and ensure effective automated and cost efficient
records retention in accordance with Policy EC.014.
• Meets with corporate, division, facility, and departmental leadership teams, as
needed, to align strategy, services, and coordinate implementation of digital ILM
projects and policies across the enterprise

Resource Planning
• Provides leadership in resource planning, especially in the final selection of
electronic records management software solutions
• Actively communicates resource constraints and continually balances resource
supply to meet current demand




1+ years of experience is needed for a successful candidate. Requires lifting papers or boxes up to 50 pounds occasionally




College graduate is preferred.



• A thorough knowledge and understanding of the principles of information lifecycle management and/or
records management
• A familiarity and/or experience with information lifecycle management and/or records management
Applications, databases, and enterprise content applications, e.g. IBM Stored IQ, Versatile ERMS,
Iron Mountain Connect, SharePoint, and file shares
• Ability to adapt and maintain efficiency when experiencing major changes in work tastes or the work
environment; to respond to change in environment and circumstances positively; and to work within
new work structures, process, requirements, or cultures
• Ability to actively and skillfully conceptualize, apply, analyze, analyze, synthesize and evaluate
information gathered from, or generated by, observation, experience, reflection, reasoning or
communication as a guide to belief and action
• Ability to build and maintain strategic working relationships to accomplish work goals through excellent
interpersonal skills in building, negotiating, and maintaining crucial relationships
• Demonstrated ability to communicate effectively verbally and in writing
• Demonstrated customer orientation in establishing and maintaining long term customer relationships,
building trust and respect by consistently meeting and exceeding expectations
• Demonstrated understanding of federal and state laws regarding the retention of records and information,
especially with regard to compliance, as well as the security and privacy of information
• Ability to work independently and self-supporting, not needing to rely extensively on others to complete
assigned tasks, and to promptly initiate steps to solve problems
• Demonstrated ability to identify needs proactively, manage resources, and multi-task
• Demonstrated proficiency in Microsoft Office applications and others as required
• Demonstrated ability to articulate knowledge and understanding of organizational policies, procedures,
and systems
• Demonstrated ability to work in stressful situations
• Demonstrated ability to coach, mentor, and educate others through timely guidance and feedback to help
strengthen the knowledge skills set of others to accomplish a task or solve a problem