Revenue Cycle Product Line - Revenue Cycle Technical Analyst

  • Ascension
  • Austin, TX, USA
  • Jun 26, 2019
Revenue Cycle

Job Description

Technology Analyst - Exp RC Invision Sorian - Full-Time, Days - 7715 Chevy Chase Bldg - Austin, TX
Why Join Ascension?
Ascension Technologies  leverages technology to create collaborative solutions that improve everyday health decisions. The technology enables seamless access to data across all applications transforming the customer experience when interacting with technology and enhancing our ability across Ascension to better serve communities with greater agility and responsiveness.  It is used to provide insightful use of automation and data-drive improvements to enhance the provider, patient and consumer experience as well as keeping cybersecruity with a strong posture to protect data and other valuable assets.  
Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. 

What You Will Do
As an Associate with Ascension Technologies, you will have the opportunity to provide technical expertise in one or more information technology disciplines to support the organization's technical infrastructure.
Job Summary:
Ascension Technologies is seeking a Revenue Cycle Technical Analyst to join an information technology team in the on-going maintenance and support of healthcare revenue cycle software applications.  This position requires a solid foundation of the following: information technology, remote application trouble-shooting and resolution, project coordination, change management, and customer support.  The Revenue Cycle Technical Analyst will support and resolve issues with assigned applications and participate on project teams for system implementations and upgrades.  Duties consist of working with business partners, clinicians, and IT personnel to define user requirements and assist with configuring, troubleshooting, and implementing solutions.  A degree in computer science or computer technology is preferred.  Healthcare IT experience is a plus. 
The Revenue Cycle Technical Analyst will:
  • Independently troubleshoot production issues and provide support to revenue cycle, clinicians and IS teams in a timely and accurate manner
  • Monitor and perform routine maintenance on assigned applications
  • Generate and maintain periodic status reports
  • Produce and maintain documentation of business requirements, build changes, support guides
  • Knowledge of testing methodologies (unit, user, etc)
  • Assist with change management and apply technical knowledge by following established procedures and/or detailed specifications
  • Be available to be part of the 24/7 on-call team on a rotating basis
  • Help collect and define business requirements
  • Independently develop alternative solutions (along with cost and resource requirements)
  • Participate in testing and validation of code upgrades and issue resolution
  • Assist with end user training when applicable
  • Other duties as assigned
What You Will Need
  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required
  • Minimum of 2 years experience in working in an IT environment preferred
  • BA/BS degree is preferred
  • Previous experience with Revenue Cycle applications, Cerner, EMR in a healthcare environment is a plus
  • Ability to lead small projects
  • Able to work independently with general direction while adhering to strict security and confidentiality standards
  • Ability to establish solid, productive relationships with customers and co-workers
  • Ability to share knowledge effectively with others
  • Ability to fulfill the requirements of On Call rotations
  • Experience with application audits - ITGC, UAR, Change Management, HIPAA
  • Willingness to reside within a commutable distance of Austin, TX
Equal Employment Opportunity
Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
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E-Verify Statement
Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
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