Consulting Clinical Imaging Tech Analyst

  • HCA
  • Nashville, TN, USA
  • Jun 28, 2019
Analyst

Job Description

Description
SHIFT: No Weekends

SCHEDULE: Full-time

WHY HCA?
At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA Healthcare facilities resulting in more than 26M patient encounters each year. HCA Healthcare is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA Healthcare puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.

Additional Facts:
• Ranked 63 in Fortune 500
• Competitive Fortune 100, industry matched salaries and yearly merit increase
• Computerworld Top 50 Best Places to Work in IT annually since 2009
• Named one of the "World's Most Ethical Companies" annually since 2010
• 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures.

JOB SUMMARY
The Consulting Clinical Imaging System Technical Analyst leads enterprise imaging technology design, implementation, and support. The supported technology portfolio includes hyperconverged infrastructure, enterprise storage platforms, databases, servers, and virtualization platforms. This position works very closely with other corporate, division, and facility technical personnel, business and IT leaders as needed to communicate the strategic and tactical direction of the supported platforms.

GENERAL RESPONSIBILITIES
• Manages enterprise storage systems

• Creates technology policies, procedures and standards

• Leads troubleshooting of server, storage, OS and related hardware issues

• Escalates issues to vendor support when needed

• Stays abreast of current technologies and considers their impact to current practices

• Monitors performance of data center based high performance storage and compute environments

• Engages in problem effort investigations and resolutions

• Installs and supports server and desktop technologies for centralized division and/or facility equipment (including operating system maintenance, application maintenance, image archive, disaster recovery)

• Develops and maintains documentation and procedures for hardware installation and configuration support

• Leads activities to improve departmental and organizational performance

• Builds and configures servers and storage

• Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles

Relationship Management & Communication: Facility, Division, and Corporate Operational Leadership, Vendors, Division and Corporate IT Groups
• Builds positive relationships with business operations, IT&S leadership, and vendors

• Owns the facilitation of multi-way communication with key stakeholders

• Promotes sharing of information through documentation and distribution of best demonstrated practices

Standards Creation: Technology Standards Development, Best Practice Definitions
• Understands the implications of technology solutions to workflow & operations & assists in communicating to key stakeholders

Qualifications

RELEVANT WORK EXPERIENCE
7 or more years

EDUCATION
Bachelor's Degree Required

OTHER/SPECIAL QUALIFICATIONS
Required:
• Knowledge of supported server, application, network, security systems, virus protection, and hardware configurations used in conjunction with PACS.

• At least 7 years of experience directly supporting enterprise infrastructure

• Possesses analytical and design capabilities

• Demonstrates a customer orientation; establishes and maintains customer relationships.

Preferred:
• Understanding of HCA systems and procedures

• Analytical skills and organizational skills

• Advanced communication skills

PHYSICAL DEMANDS/WORKING CONDITIONS
Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel between facilities in a geographic zone may be required.