Manager of Systems Administration

  • HCA
  • Nashville, TN, USA
  • Jun 29, 2019

Job Description

Description
SHIFT: No Weekends

SCHEDULE: Full-time

HCA Healthcare ITG

Please click the link above to Watch our Identity Video to get a closer look at who we are and what we do!

We are IT professionals and are certainly proud of our technical expertise. But what makes us unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare.

That's why we say we are "Healthcare Inspired."

It's this guiding vision that pervades and positively influences every level of our organization. It shapes our culture, defines our strategy, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry.

At HCA Healthcare, we are driven by a single goal: the care and improvement of human life.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe deeply in our team and your ability to do excellent work with us. Your benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k, paid time off, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, and employee stock purchase program.

We would love to talk to you about this fantastic opportunity!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

JOB SUMMARY:

This role provides project delivery services and support to ensure continuity between infrastructure technical solutions and HCA's business strategies. These technical solutions will be a combination of new and existing technologies, leveraging developed standards for infrastructure investments to provide a scalable and flexible bridge between the enterprise network and business requirements.

The manager's responsibilities will require knowledge across various infrastructure technologies, services and components. Position must keep abreast of the latest infrastructure technologies and services trends so the enterprise infrastructure is strategically enhanced to proactively meet customer/business requirements and maintain associated service levels.

The size of the project portfolio requires excellent prioritization and organization skills to effectively manage multiple concurrent projects (60+) and the daily operational tasks. The position will manage approximately 6-8 full-time staff and contractors. The manager will be required to perform employee and contractor management/administrative duties such as time/PTO reporting, interviews, employee evaluations/appraisals, yearly merit/performance increases/promotions, project/work assignments, employee development and training programs.

The manager will interact regularly with the various support organizations, various project management organizations, business partners, vendors, other IT&S staff/management, as well as end users/customers on developing infrastructure solutions that meet business requirements, with particular focus on Regional Data Center-based and colocation-based infrastructure across the United States.

Excellent written and oral communications for presentations, performance reviews, executive presentations, and infrastructure proposals will be required. Project management and problem management in-depth skills are required to effectively meet business objectives and Service Level Agreements.

Leadership skills are a must to maintain positive business relations with employees, customers, business partners, peers and other IT&S personnel. Effective delegation and management of resources and work requests are required to continually produce positive work results and meet business objectives/timelines.

GENERAL RESPONSIBILITIES:

Responsibilities include but are not limited to the following:
• Management of technical staff
• Problem and incident management
• Coordination and overseeing project delivery for assigned projects
• Provide summary status and metrics to leadership
• Ensuring proposed/planned infrastructure solutions meet business and strategic needs.
• Large/Complex business case proposals and analysis of the technologies, financials and project plans.
• Strategic enterprise infrastructure planning and new technology assessment.
• Communicate consistently and effectively with direct leadership and company leadership as to issues, concerns and/or potential road blocks that may occur.
• Identify opportunity to improve processes or technologies
• Other duties as assigned.

EXPERIENCE:

5+ years of experience are needed for a successful candidate. Less than a year of management experience is also needed.

EDUCATION:

Bachelor's degree is preferred.

OTHER/SPECIAL QUALIFICATIONS:

• Capable of working effectively under a high pressure and demanding work environment.
• Must be a self-starter and work effectively with limited supervision.
• Must be customer-oriented and recognize the importance of customer service