Local Access Security Coordinator II WFH

  • HCA
  • Nashville, TN, USA
  • Jun 29, 2019
Security | Security Analyst

Job Description

SHIFT: Work From Home

SCHEDULE: Full-time

WHY HCA Healthcare?
At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA Healthcare facilities resulting in more than 26M patient encounters each year. HCA Healthcare is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA Healthcare puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.

Additional Facts:
• Ranked 63 in Fortune 500
• Competitive Fortune 100, industry matched salaries and yearly merit increase
• Computerworld Top 50 Best Places to Work in IT annually since 2009
• Named one of the "World's Most Ethical Companies" annually since 2010
• 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures.

The Local Access Coordinator II provides services to provision user access to Parallon / HCA Healthcare systems. Responsibilities include initial assessment, triage, research, and resolution of user access requests. The Local Access Coordinator II is responsible for using user access tools and other processes to provision accounts as necessary in a timely manner and to provide reports on user access or provide decision support data based on system usage. Additional support duties include employees and clients of the Parallon Shared Service Centers across the country.

• Provisions, maintains, and removes security privileges for users of HCA Healthcare systems.

• Participates in development/review of division security processes/procedures under supervision of Regional User Access Manager.

• Partners with facility Human Resources, facility IT team and business owners to define and maintain role based access

• Maintains eSAF Tools and documentation

• Provides education to Division / SSC management and business partners

• Coordinates efforts with other LSC teams to provision access

• Works with the Division / SSC / Corporate Service Desk and provides necessary security/tier 2 support for user access incidents

• Works with members of the corporate/desktop/network teams and other workgroups within ITG on projects and initiatives as needed.

• Represents LAC and User Access group on project teams as needed.

• Provides after-hours and on-call support, as needed.

• Adheres to and supports HCA Healthcare ITG standards, policies, and procedures.

• Maintains and protects confidentiality with regard to all aspects of patient care and employee information.

• Adheres to Code of Conduct and Mission and Value statements.

• Performs other duties as assigned

• Mentor and assist LAC I staff in their duties as needed


3 or more years

Bachelor's Degree - Preferred

• Intermediate understanding of Identity Management principles and their application across computing platforms.

• Excellent interpersonal, customer service and communication skills.

• Ability to work both independently and collaboratively as a team player.

• Ability to manage changing workloads while maintaining a sense of priorities and delivering quality service within required timeframes.

• Adaptability, analytical and problem solving ability and attention to detail.

• SharePoint technology understanding

• InfoPath knowledge and understanding

• Proficiency in using support software tools.

• Customer service orientation and /or prior customer service training.

• Strong understanding of HCA Healthcare security-related procedures.

Requires prolonged sitting, prolonged use of mouse, keyboard, multiple computer monitors, and some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to (25) pounds occasionally. Work is an office / home office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.