Corporate Trainer - Revenue Cycle

  • Kaiser Permanente
  • Aurora, CO, USA
  • Oct 08, 2019
Revenue Cycle

Job Description

Member of the Revenue Cycle training team which is responsible for training staff in Patient Registration, Coding, Health Information Services, Patient Financial Services as well as other Revenue Cycle departments. This role will be responsible for development and implementation of training modules, curriculum and documentation for new and existing staff. Maintains and supports a culture of compliance, ethics and integrity. Maintains knowledge of policies and procedures and performs in accordance with the Principles of Responsibilities and applicable regulatory requirements, external laws and accreditation standards. Appropriately reports observed fraud or abuse.

Essential Responsibilities:

Coordinates and conducts training sessions for Revenue Cycle and other staff involved with Revenue Cycle processes and/or the KP HealthConnect registration, billing and health information software applications.
Determines training objectives/competencies for education modules and develops training/education modules, including outlines, text, handouts, and assessments.
Designs and delivers computer-based modules and administers written and oral assessments.
Researches and delivers education and information concerning industry standards, organizational structures, policies, benefits, computer system applications and member feedback to ensure compliance with all applicable regulatory requirements and accreditation standards.
Performs timely, accurate training module revisions in accordance with policies of the department and as directed by the Revenue Cycle management team. Creates partnerships with other KP departments to ensure consistency of policies and procedures.
Designs and delivers a wide range of work-related workshops and educational sessions for Revenue Cycle staff and other staff of Kaiser Permanente.
Works independently or with others on the team as appropriate. Performs other duties as assigned.

Basic Qualifications:


Minimum two (2) years of experience in planning, managing and/or coordinating business training activities required.

Bachelors degree in psychology, education, sociology, information systems, health care administration or business OR four (4) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration


Additional Requirements:

Instructor-led classroom training and/or experience in other training delivery modes required.
Excellent verbal and written communication skills.
Excellent presentation skills, with the ability to speak effectively before groups.
Ability to work within a collaborative environment.
Ability to learn new technologies, as necessary.
Strong organizational and time management skills.
Demonstrated experience with Microsoft Word, Excel and Power Point required.
Ability to work on multiple projects simultaneously.

Preferred Qualifications:

Experience with medical office billing, medical coding or registration operations preferred.
Experience with electronic medical record preferred.
Experience with Resolute Professional Billing system or Prelude preferred.
AAPC or AHIMA Coding Certification preferred.

Primary Location: Colorado,Aurora,Waterpark I 2500 S. Havana St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Education / Training Department: Rev Cycle Support & Analytics Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.