INFORMATION TECHNOLOGY CONSULTANT Broad proficiency and technical knowledge combined with outstanding leadership ability and creative problem solving skills in both strategic and tactical areas of Information Technology. Effective communicator with the ability to explain complex concepts and ideas to non-technical individuals. My unique strengths and competencies include: Fostering Teamwork Problem solver Communicator Technical Expertise Motivator Results Oriented Specialties: A+, N+, MCP certified, billing, computer hardware, contract management, delivery, document management, documentation, microsoft certified professional, modems, networking, photocopier, printers, proposal writing, sales, sales support, scanners, systems management, technician, telecommunications, training materials, troubleshooting, customer training & customer service
Business Development Manager (Business Development / Channel Development/ Support / Training)
Growth in customer base in revenue and partners in US & Canada which included 59% growth in sales revenue
Sales support for nearly 50 sales representatives – pre-sales, post-sales and branch IT and telecom support. Analyzed customer workflows and made specific recommendations to significantly reduce cost associated with document management, search and retrieval along with increased productivity. Trained on all Konica Minolta equipment and software.
Directed daily project executions of activities related to systems management, software compatibility documentation development, testing, training development, systems delivery and production support.
Oversight of branch and region smart modem systems on copier systems, for meter billing. Worked with Konica Minolta R&D on several prototypes of meter capture technology.