Chad Mc Danell

  • PACS Administrator
  • Kingsport, TN, USA
  • Mar 14, 2019
Full time Healthcare Informatics Manager of Other IT/IS Department

Personal Summary

Highly motivated and self directed engineer/administrator. Willing to meet problems head on and look for the best solutions possible. Able to think fast and integrate new technology and systems to increase performance and productivity.

Work Experience

Inventory Manager
Mar 2017 - Sectra
  • Charged with maintaining and managing multiple systems and inventory across a large, geographically-dispersed environment, and with integrating systems into a large enterprise/PACS environment.
  • Oversee and manage multiple systems across the LAN/WAN environment.
  • Tasked with creating/managing system documentation and procedures for clients/staff.

Selected Contributions

  • Significantly reduced call volume and call response times ensuring timely issue resolution
IT Generalist
Mar 2016 - Mar 2017 C & P Systems
  • Expertly supported a wide range of networks/systems and managed clients/businesses for successful deployment/management.
  • Worked across multiple venues and localities to create stable, dependable LAN/WAN environments.
  • Responsible for maintaining and managing multiple WI-FI access points to ensure stable data delivery.

Selected Contribution

  • Significantly reduced costs for clients by working with cloud-based data to ensure a needs-based service delivery.
Software Services Specialist
Jan 2004 - Mar 2016 Philips HealthTech
  • Successfully developed and managed a methodology to migrate hospital systems to newer, more robust high availability (HA) systems; creating scripting in multiple systems to mitigate downtime and turnaround in high volume sites.
  • Wrote procedures for maximizing efforts while simultaneously minimizing time on tasks; managed and directed the merger of Picture Archiving and Communications System (PACS) across multiple hospitals, clinics, and offices.
  • Created documentation and reports on system status and availability; administered/deployed a large multi-facility/high availability HP-UX/Windows hybrid, high availability PACS system running more than 1M exams annually with over 2K users.
  • Designed and launched "pre-load" training clinics; created/optimized training documentation prior to go-live; designed custom system modifications to accommodate special access/needs per user.
  • Developed documentation and procedures for hardware/software migrations as well as Health Insurance Portability and Accountability Act (HIPAA) compliance and data security.
  • Managed migrations of multiple hospitals, clinics, and offices to the latest PACS systems while maintaining patient data security
  • Automated previously manual, time-consuming processes to drive gains in data tracking/accuracy, workgroup efficiency, and profitability; transformed processes/toolsets of geographically-dispersed medical units into a cohesive, standardized set of solutions that elevated efficiency and accuracy hospital-wide; created desktop standardization and dashboards; and provided ad-hoc reports using SQL/ORACLE/HP-UX queries.

Selected Contributions

  • Configured optimal networks and routing to reduce time required for storage and retrieval by up to 30%
  • Installed new PACS implementation at leading hospital
  • Partnered with multiple hospitals to upgrade/migrate patient data and system configurations to a more robust system, resulting in successful deployments and increased productivity (by 20%), with minimal workflow disruptions.


Communications (31U)
Sep 1992 - Aug 1994 Ft. Gordon Signal School